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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $2,799.99

Customer reviews

Rating 4.7 out of 5 stars with 66 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 98” Class DU8900F Series Crystal UHD 4K Smart Tizen TV (2025). Specifically, customers find the picture quality to be crisp.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!! Clear picture! Perfect size for large family room/Living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , great smart system, easy to hang at wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 98 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv i love my 98 inch samsung tv nice pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture when watch sports great quality and the sound is loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Tv Always gets compliments from guests

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have a big living space and this is a awesome and affordable tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV generally is good for the price. The only downside is the poor sound quality. However it Works great for me with a Samsung sound bar that came with a sub woofer. I will recommend you buy the TV and get a sound bar with a sub woofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 inch Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive, cinematic experience at the comfort of your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, Heavy and... BEAUTIFUL!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, Heavy and... BEAUTIFUL! The included "legs" give flexibility for table top mounting and the wall mount options are endless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giant TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have our own little movie theater at home now! This was a great purchase and they adjusted the price after it went on sale. Great easy service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. Had to change pickup to delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Have Yet to Receive a Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product on 12/12/25 and planned on ordering a smaller version and have yet to receive a refund. It is now 1/9/2026 and I still have not received a refund.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShelbyP,

      Thank you for your purchase. Please reach out to Best Buy directly to assist you with your refund. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    dead pixels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has dead pixels after 1 week has dead pixels after 1 week has dead pixels after 1 week has dead pixels after 1 week has dead pixels after 1 week

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi samsungwasher,

      Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test

      If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.

      You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.

      In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.

      If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    98" Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and price. Cant beat it. Tv is huge!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is amazing! You can see everything so clear when watching tv. The size of the tv is perfect and makes you feel like you are in the movie! The sound is so clear and good. I completely recommended this tv to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv especially for the value. The darks can look less rich in comparison to the more pricey competitors, but nonetheless holds its own very well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME AND PROFESSIONAL PEOPLE FROM BEST BUY STORE RECOMMENDED THE SAMSUNG 98''. IT IS WORKING GREAT IN OUR NEW REMODELED HOME. THANK YOU BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV, install and service we received. Delivery was very timely and the crew was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    98 tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the picture and the people qjo delivered it was so nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 98 inch tv it is a excellent quality and feel like a at home movie theater

    I would recommend this to a friend
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