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Customer Ratings & Reviews

Your price for this item is $1,997.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 264 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 264 reviews
  • Rated 5 out of 5 stars

    Samsung 98" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sounds is awesome. The whole family is enjoying so much just like we're in a theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98” Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV we had the geek Squad install it and had no issues. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IMAX at Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a Home Theater of my own with IMAX views and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my 98" Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The size is perfect for my living room, and the price is just right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid At All Cost - Warranty is No Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful service from Best Buy and Samsung. Awful TV for the price. This TV can not be worth the price tag, sale or otherwise. Damage caused by transportation via Best Buy caused this TV to develop air bubbles. Should not be an issue with purchasing the warranty, right? Best Buy will not honor the warranty because the damage is physical and the TV developed issues a day after their 15-day return policy. The Tv was in our Server Room, protected from any elements or from people until our install day. When installed, no damage can be seen, no bubbles formed. 8 hours later, the bubbles formed. In trying to get this issue resolved, I was then tossed back and forth between Best Buy and samsung, both sent out reps, and both confirmed there was nothing they could do and no warranty covers the damage. Again, we did not cause this damage; a pro was brought out to install, and at no point was the area where this all started touched. Our best guess is it was damaged in the factory, during transportation, and we are left to either pay $1800 to fix the screen or be told to kick rocks you're out of luck.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ira210,

      We regret to hear of your experience with Samsung’s DU9000 TV. Please note that Samsung provides a 1-year limited manufacturer’s warranty for brand-new purchases from authorized sellers, covering defects in materials and workmanship. Damage or issues outside of this scope are not covered. Full warranty terms can be reviewed by entering your model number here: https://www.samsung.com/us/support/warranty/

      If you believe your situation qualifies, we encourage you to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST daily) or through LiveChat on our website under ‘Support.’

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and tried the geek squad for The first time. Everything was perfect, we couldn’t be happier

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worts Tv I have purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one HDMI working the rest doesn’t work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Abdirizak,

      I'm very sorry the HDMI ports are not working on your DU9000 TV. Please give us a chance to assist you, by contacting us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got TV installed after waiting two weeks and once it was installed on the wall, it was cracked and the cracked TV is still on the wall waiting for another three weeks for a new one to get installed horrible service

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      I'm very sorry that your DU9000 TV was delivered damaged and you have had to wait a long time for a replacement. Your understanding and patience is appreciated.

      I recommend reaching back out to Best Buy for updates on a replacement.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    An absolute giant of TV, a marvel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing and stunning 98” TV, as wide and tall as it can be. Covered our entire wall and the picture quality (paired with Apple TV 4K) is crisp and bright. Had to ask our neighbor to help lift it up onto the wall since it’s pretty delicate for a 120-pound device. Even the unpacking routine is a well choreographed act (well explained in enclosed instructions), very stable box and legs that detach (by unclicking) at the moment of mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality as well as the ease of programming! Purchased this TV just in time for the NBA playoffs. It was awesome and everyone enjoyed the size and picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung 85”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of all, it looks super clear and the sound is amazing, it's a good television and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very bag and nice and modern fit my room like a movie theater and amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely stunning TV — a true showpiece!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 98” DU9000 has completely elevated our home entertainment experience. The picture quality is breathtaking — incredibly sharp, bright, and lifelike. Watching movies feels like being in a theater, and even everyday shows look amazing on such a massive screen. The smart features are fast and easy to use, and the sound is powerful enough that we often don’t even need external speakers. Everyone who visits is blown away by it. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, fits perfectly in our family room. Delivery was a breeze. If you decide to self-install on the wall make sure you have at least one, if not two, able bodied people to help you lift the tv up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. When watching movies The black bars are oled black thanks to its direct lit technology. It had amazing colors and you dont spend a fortune considering other 98 inch TVs, I love this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 Inch Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. It is a monster. Box it was delivered in was like the size of a car. Hung it in movie room and although it is fairly light for the size(114lbs) make sure you have a very sturdy wall bracket. I used the Beast wall bracket and needed to tighten everything still just because of the pure size. Picture is perfect and set up was very easy. Been waiting for this TV to get in my price range and it over delivers. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Screen,Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely incredible for the price. The 98” screen is jaw-dropping — perfect for movies, sports, and gaming. The picture quality is sharp and colorful, and motion is super smooth thanks to the 120Hz refresh rate. Tizen runs well with all the apps I need, and setup was easy (though the size definitely needs two people). It may not have local dimming or Dolby Vision, but for under $2,000, it’s hard to beat. If you want a true home theater feel without paying premium prices, this is the one to get. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new 100-inch TV and it’s absolutely stunning! The picture quality is crystal clear, colors are vibrant, and the sound is immersive. Watching movies feels like being in a theater, and gaming is on a whole new level. Setup was easy, and it instantly became the centerpiece of my living room. Truly worth every penny—five stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sports TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excitement of rhua TV is overwhelming. It covers almost the whole wall. Im definitely not going to miss the movie theater. Thanka for keeping the hubby smiling for the games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture quality is still great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tv and the picture is still great despite it being Crystal UHD instead of QLED or OLED. We needed a larger tv for our living being ~20ft long and our coach at the back of the room. We had a QLED before this and were worried the picture quality wouldn’t be the same, but it’s really great and good value for the size of the screen

    I would recommend this to a friend