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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $1,899.99

Customer reviews

Rating 4.6 out of 5 stars with 321 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024)'s picture quality, describing it as great. The TV's size is also a popular feature, with many finding it suitable for a home theater experience. Additionally, customers appreciate the TV's aesthetics and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 321 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 98" Crystal UHD Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality picture and easy to navigate settings, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about 3 months. The picture has dark bands on the left and right side when there is a light color on the screen and there are also dark areas on other parts of the screen when light colors are displayed. Other than that the picture looks good. The other issue we've had is that when trying to use the apps on the TV the screen regularly freezes. We use a ROKU to stream and it works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Munteg,

      Thank you for your feedback regarding the screen abnormalities you’re seeing on your Samsung DU9000 TV. To determine whether the issue is related to the TV itself, we recommend running a Picture Test, which displays a high-definition test image for you to examine. Go to: Settings > Support > Device Care > Self Diagnosis > Picture Test.

      You may also want to ensure the TV is running the latest Firmware. Go to Settings> Support> Software Update.

      If you believe your TV screen needs repair, please reach out to us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy 98 Class DU9000.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Wonderful picture. Size is probably outrageous but if you have the space, it works really nicely. The screen image to the very edge adds to the movie like feel.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home theater!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! For that price its a bargain. Especially the price went down the next day and Best Buy was amazing about it and refund the difference. Love the picture and sound! 100% recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big beautiful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price. Fit perfectly for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv no Complaints. Geek squad is the best! The two gentlemen that came to hang my tv were very knowledgeable. I appreciate the information they left me with to maneuver through the different spot on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. The picture quality is decent. Its no qled but I definitely still enjoy it for half the price of the qled version

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It is alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still a bit speechless with how big it takes up the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    98 in Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is absolutely amazing! I love how it gives a theatre like feeling to our living room. Its also great quality for the price. I would recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    My Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV sound and picture quality is good. I wish it had an anti-glare screen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VanessaS,

      Thank you for purchasing the DU9000 TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.

      Anti-reflection, designed to minimize ambient light reflection, is featured on our S85D series and higher. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. . Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsun

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsun, its picture is awesome and the speakers work good on them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. Love it! Just be careful with the "extra installation fees". Its not 100% free installation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AT HOME MOVIE THEATER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never forgot how much I missed the movie theater till I had a little baby girl, best purchase I ever got was this TV. I can say it is an excellent alternative!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Donot unstand title. Satisfied Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the 98" Samsung Tv. Was a great buy. Beautiful picture, beautiful service and set up and Best Buy price. Thanks Best Buy job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality for the size of the TV. I have DirecTV and the couple of 4K channels I get are amazing. The quality is better with apps like Netflix, YouTube etc...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    98"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the picture and quality. I love the new home even and the ease of using one remote to control all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! We had trouble with another brand 85’ tv. So we upgraded to this tv. LOVE IT!! Got a soundbar too. Let me tell you, pop corn and this tv is the theater at home!! Love love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Item, Great setup service. will purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing huge TV with great picture and sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for family game room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the media room look movie ready. The kids and most importantly the Mrs loves it.

    I would recommend this to a friend