Customer Ratings & Reviews

Great tv. Clear picture. Large screen. Talk of the house when we have guests over

Prefect picture! Perfect sound with SonosArc attached to a wireless subwoofer and two wireless rear Sonos speakers.

Excellent Excellent picture sound. Si has a happy with everything.

This review is long overdue. The Oxnard store has a very poorly trained manager named Charley who is not only rude but also has horrible customer service. My husband and I were in the store on November 17, 2024, and purchased the Sony - 85" Class BRAVIA 9 Mini LED QLED 4K UHD Smart Google TV (2024). We returned a day later to cancel that order and purchased the TCL - 98" Class QM8-Series 4K UHD HDR QD-Mini LED Smart Google TV (2024). Once we had the TCL mounted, we realized the quality wasn't worth the $3,923.99 that we had paid. We went back to the store a couple weeks after that to return the TCL and purchase the Samsung - 98” Class Q80C QLED 4K UHD Smart Tizen TV (2023). We had a young lady help us who was chomping down on gum the whole time, she then called for Charley to come over to help us. Prior to that, she was speaking to who I assume was Charley over her earpiece and laughing the whole time. We explained to Charley that we weren't happy with the TCL and wanted to purchase the Samsung. Charley proceeded to tell us that we had already returned 4-5 televisions, and we weren't allowed to return the TCL in the store. He also mentioned that we were told by another manager that we weren't allowed to return the television. Both statements were 100% false. The Sony purchase was cancelled the day after (we never had possession of that television) and the TCL was returned a couple weeks after purchase and within the return policy. We also did not ever speak to another manager and was never told we couldn't return the television. When I asked Charley to show me which 4-5 televisions, we supposedly returned he wouldn't. He flat out lied, and this is coming from a manager. We called the 800 Best Buy number and within 20 minutes we had our new television ordered and the TCL ready for a return. Besides spending $3,999.99 on the Samsung television, we also spent $327.72 on other items on November 23rd and signed up and paid for the monthly Best Buy Protection Plan. We will never shop at Best Buy again. Best Buy needs to spend more money and time training these employees.

Tv is awesome in room w a lot of light Very happy w picture quality and sound

Worked well right out-of-the box! Yes, at 130 pounds it's a bit heavy, so plan on asking BestBuy to install or bring help. But an excellent value for the money!

Staff assisted my wife on The purchase of this T.V. as a gift for me . They were professional and courteous . And when she didnt bring big enough straps to hold down in pickup another employee offerd theirs . Its always a Pleasure and pleasant to shop at the Valparaiso location.

Best TV I’ve ever owned. Beautiful picture. Tons of cool features and Apps

Extreamly pleased with this TV. I did purchase a soundbar from Samsung and I'm thrilled. Picture is amazing and it's 98 INCHES!!!!

This TV continues to impress with it's combination of size and clarity.

Amazing picture quality. Great for sports and movies. Like having your own theater.

A great size for a rec room. We replaced a projector/screen system. This TV has nice resolution, and bright colors.

This TV has a great picture and sound. No complaints at all.

We LOVE this TV. We finally have the private theater effect in our living room.

Value for money. Better than projector. Added Samsung sound bar which made the overall experience extremely enjoyable.

I am extremely happy with my TV from the onset of selection, delivery and install. It has been a great experience with Matt and his team. I look forward to more purchases in the future.

Love my TV. Installers were great geek squad. Perfect size.

Nice and huge display. Pucture of thevscreen clear and looks realistic.

geek squad installed the tv and everything went smnooth love the tv its huge

More then we expected, originally we looking for projector however because of space issues this TV fulfill our Home theater desires.