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Customer Ratings & Reviews

Your price for this item is $120.99
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The comparable value price is $219.99

Customer reviews

Rating 4.9 out of 5 stars with 2317 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the 980 PRO 2TB Internal Gaming SSD's blazing fast speeds, ample storage space, and ease of installation. Many appreciate its competitive price and seamless compatibility with various systems. While some users experienced issues with heat generation and initial firmware problems, the overwhelmingly positive feedback points to a high-performance drive that significantly improves gaming load times. The reported difficulties with warranty claims should be considered when making a purchase decision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,317 reviews
  • Rated 5 out of 5 stars

    Perfect M.2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in my new PC and it writes incredibly fast, plus it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best support !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!! They helped me decide which was better and why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you order a heatsink.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a heatsink, which i had to order from that bookstore website, but it will work without it, just the danger of overheating without.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to install in a Playstation 5 for storage expansion. Ive had no issues, the extra 2 terabytes is nice and ive had a straightforward expected experience. I give it 4 stars because it didnt come with at least a basic heatsync, minor but major.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Going to stray away from this.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got this to upgrade my storage but realized there’s a lot of QA issues, most of them being that with more writing and rewriting, it degrades the performance of the SSD or even in some cases, causes data to be wiped. Regardless, I decided to stray away from it because the only fix was to update the firmware, which may or may not fix the issue. Typically, Samsung products are elite and regarded as the best but lately that has been questionable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      benjamin:

      I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Amazing purchase at a cost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing purchase but it runs a chance of burning out. Which is why after 3 years I had to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing transfer speeds. I'm transferring gigs per second with a mid level setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ssd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got it with my monitor, nothing wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well so far. My PC is much faster using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD meets the requirements for an internal SSD in a PS5. Thermal is optional with this one, but recommended, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money. I've bought 2 so far. highly recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one good gaming device, would recommend to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome SSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great SSD! Upgraded from a 860 Evo and this thing just blows it out of the water. Got it for an amazing price as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy and big!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sure seems to be fast. And it sure seems to have lots of space. Unfortunately, I haven't run any benchmarks. So all I can tell you for sure is reviewers like it, I like it and it has been rock solid and plenty speedy for me. I've done a bit of video editing and it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping! Also m.2 cant go wrong with it. Slightly overpriced in my opinion but hey aren't majority of pc parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, priced matched with Amazon for an even better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best item ever and you should try it t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best item ever and you should try it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legendary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best ssd and runs fast. (I need to hit the minimum words)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fast boooiii

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the load times are like if you blink you miss how fast it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Memory Space

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband's Playstation 5 for memory and it works!

    I would recommend this to a friend