Customer Ratings & Reviews
- Model:
- MZ-V8P2T0B/AM
- SKU:
- 6447126
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the 980 PRO 2TB Internal Gaming SSD's blazing fast speeds, ample storage space, and ease of installation. Many appreciate its competitive price and seamless compatibility with various systems. While some users experienced issues with heat generation and initial firmware problems, the overwhelmingly positive feedback points to a high-performance drive that significantly improves gaming load times. The reported difficulties with warranty claims should be considered when making a purchase decision.
This summary was generated by AI based on customer reviews.
2TB at a Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy when expensive items go on sales! I would have loved to find a 110mm m.2 card at 4tb but really 2tb is sufficient for awhile.
I would recommend this to a friendFlawless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my PS5 and haven’t regretted it yet!
I would recommend this to a friendnice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item have no issues with it recommend it.
I would recommend this to a friend- Pros mentioned:Speed
Updating...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needed to be updated to get the better speed with my PS5. I didn't really want to bother doing that. Speed is perfect afterward.
I would recommend this to a friendBrand response from Samsung
Posted .Granduppah:
While it’s great to hear that you’re loving the speed of your 980 PRO SSD, I’m very sorry to hear of the inconvenience you experienced with updating the firmware. Your feedback is very important to us and will be shared with our internal product team.
Should you ever have questions or need assistance using this product, please know we’re always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
fast!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for boot times as well as gaming..
I would recommend this to a friend- Pros mentioned:Speed
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This M.2 is extremely fast. It shocked me when it did 4GBs in literally half a second, I still can't believe how fast these M.2s are. I couldn't ask for more.
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for the last few weeks. It has been working well for me.
I would recommend this to a friendgreat but hard to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heads up you will need to format the drive for it show up on windows 11. Took forever for me to figure out.
I would recommend this to a friendSSD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to and it does it well, no problems so far!
I would recommend this to a friend- Cons mentioned:Warranty
Purchased new, received used ssd
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new 980 Pro 2TB to build my first PC. Bestbuy sold me a used product without mentioning it. After a year of ineffective customer service trying to figure out what was wrong with my SSD reading wrong, Samsung verified that the product is actually a 970 Evo 500 GB -- basically leaving the Samsung 5 year warranty useless, and left with Bestbuy refusing to help resolve the situation since it has now been over a year since purchase. Such a scam to purchase an expensive top product and receive a bottom of the line ssd and a really horrible customer service. I expect this from ebay, not best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Leah:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
No, I would not recommend this to a friend- Pros mentioned:Speed
Blazing fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very fast drive. A major improvement over the regular SSDs I had been using before. Like night and day. Very impressed.
I would recommend this to a friend It works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds stuff. I dont know what you expect. Now give me 400$.
I would recommend this to a friendGood value storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old m.2 in my PC failed and so i bought this as a replacement. Decent price for the storage size.
I would recommend this to a friendrecommend this for a good ssd
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing storage and good brand, was a little pricey but goes on sale time to time
I would recommend this to a friend- Pros mentioned:Performance
Makes PS5 go to repair external memory everytime
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but lately my PS5 goes to the repair external memory every time I shut it off and on.
I would recommend this to a friendBrand response from Samsung
Posted .Raul:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD and PS5.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b. Manuals & Software
c. Warranty Info
d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e. Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Ease of use
Samsung 980 Pro SSd PCIe Gen 4x4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a dream, it is a worthy upgrade for an old computer, new life for my old computer......very easy to install
I would recommend this to a friend - Pros mentioned:Speed
All right!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ssds in the world, offering blazing fast speeds compared to most other ssds. But consider whether you need this speed before buying, because most of us don't want to transfer 7000mb/s data, if it is in ordinary games, it is not much different from other 100 dollars 2tb ssd.
I would recommend this to a friend Sgood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sgood. Sfast. Sblack. Slittle. I don’t know why I wrote that
I would recommend this to a friend- Pros mentioned:Speed
Near instant boot time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe I didn't upgrade sooner. I really thought my old school SSD was enough, apparently not.
I would recommend this to a friend