Customer Ratings & Reviews
- Model:
- MZ-V8P2T0B/AM
- SKU:
- 6447126
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the 980 PRO 2TB Internal Gaming SSD's blazing fast speeds, ample storage space, and ease of installation. Many appreciate its competitive price and seamless compatibility with various systems. While some users experienced issues with heat generation and initial firmware problems, the overwhelmingly positive feedback points to a high-performance drive that significantly improves gaming load times. The reported difficulties with warranty claims should be considered when making a purchase decision.
This summary was generated by AI based on customer reviews.
Much Needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very much needed when purchasing a new PS5, just make sure you get one with a heatsink.
I would recommend this to a friendA good and reliable SSD.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got what I paid for. Vietnam version so no firmware updates needed.
I would recommend this to a friendSSD 980 PRO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mid end pc but unfortunately I could only run a PCie gen 3 so even though this ssd was great, I had no use for it.
I would recommend this to a friendGood ssd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble getting it in but to it's fault computer manufacturer fault good deal
I would recommend this to a friendPs5 Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent for ps5 gaming. It’s downloads fast
I would recommend this to a friendGreat product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service. I use my tools daily.
I would recommend this to a friendQuality drives
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent drive, great capacity and longevity for the quality
I would recommend this to a friendNo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and installed easily. . . . . . . .
I would recommend this to a friendSSD works wonderfully
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great only took a few minutes to setup in my laptop.
I would recommend this to a friendA M.2 you can depend on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to a new laptop. Fast and efficient.
I would recommend this to a friendgood ssd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just installed and shows as 1.81 tb idk why but ok hopefully it goes well i want my extra 19 gb tho
I would recommend this to a friendGood but flawed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have origianlly revied this product a few months ago but unfortunately i must leave another review. This past weekend, my 980 Pro TB died mid game on my PS5. Ive had it since march and i only casual game no long sessions nor constant stress on the SSD and i frequently clean my PS from dust conpletely in and out. I was playing Apex and mid game my PS5 went black. I researched online (youtube) and other recommended to hard restart my PS5 by holding the power button for 15 sec. After i did just that, a loading screen came up in which the PS was trying to recover the data inside the SSD specifically and would remain on 67% out of 100%. I reset again and tried another two times and got the same result. I powered down and removed the SDD and my PS was back to normal. I would not get another SSD (3rd party) unless its directly from Sony and to aviod paying high price for expandable storage. I did purchase warranty and was able to return thankfully but beware and do research so this doesnt happen to you. Its a fairly common issue now with SSDs failing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Anonymous:
I’m sorry to hear that your Samsung 980 PRO SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years old and it already failed, caused major OS corruption (approx. 20% bad blocks) havent been able to check into warranty yet, already caused tons of downtime until I determined it was the drive (SMART was reporting ok) was using less than 50% of capacity
No, I would not recommend this to a friendBrand response from Samsung
Posted .LsrTech:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you.
- Samsung Memory
Quality? Not so much.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these, 2 years ago, for my PC. They've both died. They've been replaced with SN850X.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jason:
I’m sorry to hear that your Samsung 980 PRO SSD did not meet your expectations. This is not the quality we expect from our products. Your experience is very important to us and we will share your feedback with our product team.
Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope you will consider Samsung again in the future.
- Samsung Memory
Did not last long.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years and died. Can’t even reformat it even after putting it into an enclosure and putting it on another computer.
No, I would not recommend this to a friendDying AFTER Firmware update !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I updated the firmware a week or two ago and on Thursday when I was booting up Windows was "Fixing" my Hard Drive. Samsung Magician confirmed through a quick SMART test that the drive has errors. I purchased a Segate FireCuda to replace it and Crystal shows it out performs the 980 Pro. I initiated the RMA process last week but still no instructions and no shipping tags.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BlackTriad:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
We’re sorry to hear that your experience with Service was not up to standards. We want to make this right for you and ask that you call us at 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
We look forward to hearing from you soon.
- Samsung Memory
Stopped working after 2 hrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 hrs. Getting a replacement. If it works I may up my review.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrentH:
It’s unfortunate to hear of the issues you’re experiencing with your 980 PRO SSD, and we greatly appreciate your patience while waiting for your replacement. Should you have any questions after your service is complete, Samsung is here for you. Contact us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory