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Customer Ratings & Reviews

Your price for this item is $120.99
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The comparable value price is $219.99

Customer reviews

Rating 4.9 out of 5 stars with 2314 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the 980 PRO 2TB Internal Gaming SSD's blazing fast speeds, ample storage space, and ease of installation. Many appreciate its competitive price and seamless compatibility with various systems. While some users experienced issues with heat generation and initial firmware problems, the overwhelmingly positive feedback points to a high-performance drive that significantly improves gaming load times. The reported difficulties with warranty claims should be considered when making a purchase decision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,314 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best SSD you can buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive with crazy fast PCIe 4 speeds. While they moved to TLC NAND, the write endurance is still rated for more than one petabyte, and will probably go for well more than that. Expensive, but you get what you pay for, and a 1TB pro drive used to cost more than $500.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kevin:

      I'm very glad to hear that you are happy with your new 980 PRO NVMe SSD.

      Get read speeds up to 6,900 MB/s with 980 PRO and push the limits of what SSDs can do. Powered by a new Elpsis controller designed to harmonize the flash memory components and the interface for superior speed – with a PCIe 4.0 interface that’s 2x faster than PCIe 3.0 SSD and 12x faster than Samsung SATA SSDs – every component of this NVMe SSD is manufactured by Samsung for performance that lasts.

      Should you ever have questions or need assistance using this product, please know we’re always here to help.

      You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Thanks for choosing Samsung!

      - Samsung Memory Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The essential boot/gaming drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1tb sabient drive died a year and a half in, it was fast but this has blown it away so far. I obviously can't yet say if it will last longer but with the latest firmware update I sure do hope it will

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Must have on high end laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. East to install and use. Very fast speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Firmware

    Rated 3 out of 5 stars

    Some 980 Pros ship with bad firmware and will die

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was very fast for the time it worked. Be warned that some of these 980 Pro drives ship with bad firmware and need to be updated with the newest firmware AS SOON AS POSSIBLE. If the drive has bad firmware, it'll lock itself in "read only" mode and the drive is basically bricked. It's a known issue with Samsung, so save yourself some time and do this first if you want a 980 Pro!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      NicholasS:

      I’m sorry to hear that your Samsung 980 PRO SSD did not meet your expectations. This is not the quality we expect from our products.

      Samsung is providing firmware upgrade from time to time to optimize our product better and to fix bugs reported. It is highly recommended to upgrade your firmware of drives, because it can minimize the possible failures and optimize your SSDs performance.

      Please go to the below link to download the update:
      https://semiconductor.samsung.com/consumer-storage/support/tools/

      If you need further assistance, please reach out to us at Samsung Memory Support:

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do and got it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great ssd for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great m.2 ssd for anything fast read and write speeds and easy to install as any other one. Ssd does not come w a screw for your motherboard maks sure you have one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung - 980 PRO 2TB Internal Gaming SSD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 980 PRO 2TB Internal Gaming SSD PCIe Gen 4 x4 NVMe - Upgraded from an old mechanical hard drive to this, wow what an incredible difference in speed and boot time. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great, will recommend to anyone that needs extra space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speedy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung ssd are always my go to havent had one fail me yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST, FAST, AND FAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is criminally fast. You will not regret this purchase. I see the 2 TB version is $279.99, which is a great deal for the best PCIe gen 4 drive there is. It even improved my gaming benchmarks by a significant margin. Insane.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast reliable SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 1 TB 980 with this cloned the old one and was up and running in minutes love these drives I recommend Samsung to everyone who asks which SSD to get

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and would recommend the same for anyone getting top notch performance on the market. This really steps up your gaming on pc with super quick load times of course and the software that comes with it makes sure it is running as it should. So far life has been made simple with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Could be cheaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice ssd it’s fast and reliable, the price isn’t the cheapest and memory prices have been going down a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I said about Samsung products. This M.2 its incredible, it’s fast and works really good. This will be your best choice for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Good deal

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one i buy where i store my games in it and i have another where i have my OS i stalled where it boots really fast. Just make sure you update it with samsung magician to prevent any bricking of your nvme

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung’s 2TB 980 Pro is impressively fast perform

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung’s 2TB 980 Pro is impressively fast performance. The SSD that required replacement could not carry the load causing PC hang and drag. The Samsung 2TB 980 Pro resolved all my PC hangs and performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It 's awesome - FAST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good time when I bought it with Thanksgiving on sale. The speed is very fast and transfer data smooth compare with my old PC CPU Xeon and SSD SanDisk extrem The current is good - I do not know how last and any issue in the next few month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store my games on since the laptop thi have only has 256gb storage so I paired this with a adapter to plug direcetly up to the laptop. Has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fair price and best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair price and best quality, One of the best pcie gen 4 SSD. If you want a fast and trouble free system disk, get this 2TB one. Install it and forget about it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, quick boot times. Does get a little hot when running even under a heat sink.

    I would recommend this to a friend