Customer Ratings & Reviews
- Model:
- MZ-V8P2T0B/AM
- |
- SKU:
- 6447126
Customer reviews
Rating 4.9 out of 5 stars with 2307 reviews
(2,307 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the 980 PRO 2TB Internal Gaming SSD's blazing fast speeds, ample storage space, and ease of installation. Many appreciate its competitive price and seamless compatibility with various systems. While some users experienced issues with heat generation and initial firmware problems, the overwhelmingly positive feedback points to a high-performance drive that significantly improves gaming load times. The reported difficulties with warranty claims should be considered when making a purchase decision.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fastest storage I've had. Won't be using anything else.
I would recommend this to a friend - Pros mentioned:Speed, Storage
Rated 5 out of 5 stars
Premium storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, fast storage for a desktop build. 2 TB was a great option and for $189 really can't complain with how far storage has come. No issues installing windows or running games and applications. Insanely fast.
I would recommend this to a friend Rated 5 out of 5 stars
Ps5 storage improvements ARE required sadly..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to improve on my ps5 storage... Sony is forcing you to buy more honestly. 825GB stock...is laughable small.. Since AAA game eat up storage like no tomorrow shame 2TB sort of feels like small droplets these days.
I would recommend this to a friendRated 5 out of 5 stars
Future built to upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spoke to the NPC’s at Best Buy. The merchants recommended me this. I know not what it does, only that it does it well. That that is enough for me.
I would recommend this to a friendRated 5 out of 5 stars
Decent and an amazing deal when on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Ive owned it for over 3 weeks, have had no issues so far, and the drive is running at rated speeds! Overall, good purchase, just wish I would’ve waited a single day and got it while it was on sale.
I would recommend this to a friendRated 5 out of 5 stars
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been buying Samsung SSDs for several years now without any problems. This works just as great as the others.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging was great, and it gave enough info in the box. After the quick and easy install all i had to do was add it to the drives and it was good to go
I would recommend this to a friendRated 4 out of 5 stars
pro 2tb
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly, and keeps cool temps without a heatsink. I have the Asus x570 mobo, therefore; I have two installed. One is above my 3070 suprim x and the other is directly below, almost touching. Still, both stay cool, never getting above 55°c. I would highly recommended even at full price which is what i paid for both.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 980 Pro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best drive, I’ve ever bought for gaming, super fast download upload and loading into games in general
I would recommend this to a friendRated 5 out of 5 stars
its good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.packaging is good. fits perfectly on my first PC build
I would recommend this to a friendRated 5 out of 5 stars
Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works! If you want a product that does it's job, get it
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as described. Super fast read/write times
I would recommend this to a friendRated 2 out of 5 stars
Incompatible Driver Risk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The review is not of Best Buy it is of the product. I'm done with Samsung. 20 years of failing Samsung Ram, Samsung CDRWs, Samsung Phones (U540), and Samsung SSD's. The 970 I put in my Predator in 2018 was such a fuss I have to be a moron to attempt it again now with the 980 Pro...but I figured they fix problems after 4 years right? Nope. The SSD does not react well to the Intel Drivers and I was unable to change them over to the Microsoft or the Samsung Driver because somehow my Samsung TF card became unformattable. They know it's a problem. It's public knowledge that it's a problem (which I didn't know till yesterday but go run a search "Samsung 980 Pro Driver not compatible Magician" https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-980-PCIe-3-0-NVMe-M-2-SSD-1TB-Windows-10-Pro-64-bit/td-p/1793562/page/1 Show Samsung they can't get away with this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Altair1972m:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
We would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Rated 4 out of 5 stars
The Sweet Spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 out 5 stars only because it doesn’t come with a heatsink…
I would recommend this to a friendBrand response from Samsung
Posted .Rahzille81:
Thank you for purchasing the Samsung 980 PRO SSD. I hope that your SSD is meeting your expectations and we are always here to help should you have any questions or concerns about this product.
Please know that we do offer an SSD with a heatsink - the 980 PRO with Heatsink available in 1TB and 2TB capacities.
The 980 PRO with Heatsink delivers an additional layer of thermal control for smart heat management to reduce heat. Achieve fully immersive gameplay with sustained high-performance bandwidth and throughput for heavy-duty applications in gaming, graphics, data analytics, and more. Load games fast, so you can play more and wait less.
Should you ever have questions or need assistance using this product, please contact Samsung Memory Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Rated 1 out of 5 stars
DO NOT SHOP AT BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me THREE OPEN BOX ITEMS IN A ROW when I purchased these as brand new. Your customer service is awful, I spent a total of 5+ hours on the phone, a month of waiting on shipping and 2 trips to the local store to sort this out and YOU STILL COULDNT GET IT DONE. I ultimately got a refund and will quite literally NEVER go to best buy for anything other than to defecate. Worst comlany ever, incompetence at every level, never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BestBuySucks:
Thank you for sharing your review of the unfortunate purchasing experience you had. Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
- Samsung Memory
- Pros mentioned:Installation, Performance, Speed
Rated 5 out of 5 stars
Great SSD card
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded my system with the Samsung 980 Pro 2TB SSD, and it has been a game-changer. Here’s what stands out: Performance: The speed is outstanding, as expected from a PCIe 4.0 NVMe drive. With read speeds up to 7,000 MB/s and write speeds up to 5,100 MB/s, loading times for games and applications have dramatically decreased. Multitasking feels incredibly smooth, and data transfers are impressively fast, making it perfect for heavy workloads and gaming. Reliability and Durability: Samsung has always been known for producing reliable SSDs, and the 980 Pro is no exception. The built-in nickel coating helps manage the controller's heat level and keeps the drive operating at optimal temperatures. It also has a high TBW (Terabytes Written) rating, which provides peace of mind regarding longevity. Installation and Setup: Installation was straightforward, and the Samsung Magician software made firmware updates and drive monitoring simple. It’s a user-friendly addition that enhances the overall experience. Value: While it is pricier than some other drives, the performance it offers justifies the cost for those who need top-tier speed and reliability. For professional users, gamers, and anyone needing fast data access, it's worth the investment. Overall: The Samsung 980 Pro 2TB SSD is an excellent choice for those seeking cutting-edge speed and reliability in their storage solutions. If you’re looking to enhance your system’s performance and can budget for it, this drive is a solid pick.
I would recommend this to a friend Rated 2 out of 5 stars
This is NOT the best Samsung can do
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent speeds and degrading by the day. I started with peak speeds and after only using about 10% capacity, it's acting as if it's half full.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NandCBuildPCs:
I’m very sorry for the difficulties you’ve experienced with your 980 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Rated 1 out of 5 stars
Read only mode after just 8 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for approximately 8 months, but shortly after midnight on March 2nd it just died and went into read only mode. No reason at all. Will return and look for different more reliable NVME HD. Poor QA by Samsung onnthis issue. Glad i ilused Bstbuy's total protection when I purchased this item
No, I would not recommend this to a friendBrand response from Samsung
Posted .CED32:
We always aim to deliver a great experience, and it’s unfortunate to hear the 980 PRO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every 980 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
- Pros mentioned:Installation, Performance, Speed
Rated 5 out of 5 stars
Easy to install, works great, and 2 TB of space!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verdict. This SSD drive provides ample space and performs very well so far. Installation was quick and easy. This gave me some much-needed space on my laptop. Installation. Before starting your installation, I recommend watching some videos online so that you can figure out how to take apart your computer. Also, be sure to minimize the chance of static electricity damage to the SSD by touching other objects before handling the SSD. I was dreading having to transfer my OS from the existing 512GB SSD to this new SSD, but I was fortunate that my 17” Omen laptop had a second (unused) SSD slot. So installation was straightforward: open the back of the laptop, load the SSD into the open slot, screw it down, reassemble the laptop, and format the new SSD. And it's done! 2TB of space just as I was running out of space on my existing 512GB SSD and 1TB SATA. Performance. The Samsung 980 Pro demonstrated fast read and write speeds. In general, PCle 4.0 performs much better than previous SSD generations. I didn’t encounter any issues with massive file transfers, gaming, and graphics performance. Long term reliability cannot be ascertained yet, but so far so good. Things I love. - Easy installation and formatting - Fast read and write speeds - Latest technology - Snappy computer performance Overall, this is a great solution to replace a SATA or small SSD drive, or to add to your existing storage. The latest technology that comes with this SSD ensures that you will have the great performance that will last.
I would recommend this to a friend - Pros mentioned:Speed, Storage
Rated 5 out of 5 stars
Samsung made a fantastic NVMe
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 980 Pro NVME PCIe 4.0 is one quick SSD. The lighting quick drive move over files quickly at a insane speed. The drive is lighting fast moving over hundreds upon hundreds of gigs of data in a matter of seconds. Large Steam files moved over rapidly from my game library. I had easily installed a 2nd NVME slot on Asus ROG Zephyrus M16 which was a breeze. The drive is small but carefully placing it inside was was a snap. I place some games on the drive like Cyberpunk 2077, Final Fantasy XV, Doom Eternal, MK11, GTAV, and Resident Evil: Village. Loading times was improved at an insane rate. Forza Horizon 4 photo was at an Instant at loading the scene. Applications open up at an lighting speed. (Photos will show default real world testing.) I love the drive and give ample amount of storage space for my gaming needs. It’s fast and quick, I believe Samsung as usual make fantastic NVME drives so the reliability is good. Of course if you have a Gaming PC, Want to make your laptop faster, or just want more storage. This is clearly a top preforming drive.
I would recommend this to a friend






