Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $120.99
Clearance
The comparable value price is $219.99

Customer reviews

Rating 4.9 out of 5 stars with 2317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the 980 PRO 2TB Internal Gaming SSD's blazing fast speeds, ample storage space, and ease of installation. Many appreciate its competitive price and seamless compatibility with various systems. While some users experienced issues with heat generation and initial firmware problems, the overwhelmingly positive feedback points to a high-performance drive that significantly improves gaming load times. The reported difficulties with warranty claims should be considered when making a purchase decision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,317 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest SSD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fastest drive available the wdc black drive is also a good alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2tb and fast what else to say?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only got this because it was too terabytes and I figured the 980 pro would be faster than anything I've had but I really don't notice any difference on boot or game loading I think once you get to a certain point with these ssds the extra speed does not matter unless you're doing certain things which I do not do mainly just gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy to install computer picked up on it perfectly had no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast / reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have had good results with Samsung SSDs / NvMEs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It does what it says it does

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stores data. Its pretty fast. This review has to be 50 characters so here is more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift ideas

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for your ps5 easy to install and use no problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SSD PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to use, mines was for a ps5 and get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my ps5 it works well and is easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Failed, Samsung warranty no good.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this SSD for just over a year now. Outside of the BestBuy warranty. I'm now having to deal with Samsung who is doing everything they can to stiff me on the warranty. I've submitted all the information they requested along with a picture, and they responded by closing the ticket. Now they are ignoring my attempts to start a new ticket. They obviously have no intention of replacing this failed SSD. The failure came about with absolutely no warning. One day everything is working as it should. The next, the computer won't boot up. I run the limited diagnostics I can from command prompt, and the motherboard will no longer access the drive. None of the information on it is recoverable. This put my streaming computer out of commission. Parts fail, it's a thing in life. Nothing is perfect, while I'm not happy about it failing, that is life. What I'm angry about is how they are treating me with the warranty. A 5 year warranty doesn't mean anything if they don't honor it. Buy at your own risk. If this drive fails, they will not replace it. After mine failed, I looked up possible causes. It's a known issue with the drive. I guess they replaced as many as they are willing to. Now they just consider anyone who has one when it fails to be a lost customer. Again, buy at your own risk. Samsung will not help you with a known faulty product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LdDrako:

      We always aim to deliver a great experience, and it’s unfortunate to hear the 980 PRO SSD did not meet your expectations.

      Please allow us another chance to better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service and contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast NVME SSD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to Install. Its very fast. Excellent overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my PS5 adding a heat sync was super easy

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nicee for ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is neccesary for ps5 2 tb is so neccesary and is great ssd

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    One Fast PCIe 4x4 SSD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed for my HP Z2 G5 workstation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast ssd

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast performance huge difference from amazon cheap brands

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5 add on

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with the Ps5 no issues so far! Meets minimum speeds needed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Performance NvME drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running well in my gaming desktop as the game data drive. Ran the Samgsung utility recently and no smart errors found so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and alot of storage space. Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first upgrade to my gaming computer and my download speed for games in insane now. It used to take 45 minutes to 2 hours to download a game before and now any game downloads within a few minutes. It’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product works excellent works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the one of the best ssd. Fast and reliable..

    I would recommend this to a friend