Customer Ratings & Reviews
 0235004382 K](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6559/6559271cv13d.jpg)
 0235004382 KC 1GB=1,000,000,000 bytes. Actual usable capacity may be less. Warranty WARNING Product can be damaged by Electrostatic Discharge (ESD).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6559/6559271cv15d.jpg)
.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6559/6559271cv18d.jpg)
- Model:
- MZ-V9P4T0CW
- SKU:
- 6559271
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the 990 PRO 4TB Internal SSD, highlighting its speed, ample storage, and overall performance, especially when used with the PS5. Users also appreciate the easy installation process and the added heatsink that helps maintain optimal temperatures. However, some customers expressed concerns regarding the product's price, and a few mentioned that it tends to run a little hot.
This summary was generated by AI based on customer reviews.
Storage upgrade.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my gaming needs. Just upgraded from a 2T SSD to a 4T.
I would recommend this to a friendNot as fast as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is performing like the stock ps5 SSD. I’ve done a good number of tests, it’s been within a second for all of them, bit slower at times, but faster at others. Considering this thing was supposed to be super fast I’m not impressed. I guess it works but barely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JasonR:
Thank you for purchasing the Samsung 990 PRO with heatsink SSD and for your review. We appreciate you sharing your experience with performance speeds. Your 4TB drive was engineered to deliver speeds of up to 7,450MB/s Seq. Read and 6,900MB/s Seq. Write.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Ok so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty being invalid if the heatsink is taken off leaves a bit of a bad taste in my mouth.
I would recommend this to a friendBrand response from Samsung
Posted .Darlene:
Thanks for choosing the Samsung 990 PRO with heatsink SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Your experience with this drive is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
- Samsung Memory