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Your price for this item is $989.99

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Rating 4.6 out of 5 stars with 1510 reviews

92%would recommend to a friend.
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Page 1 Showing 1-20 of 1,510 reviews
  • Rated 5 out of 5 stars

    Exactly what we were looking for!

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    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We have large dogs. We have a king size bed. We have large dogs that sleep on this king size bed and we needed a washer large enough to handle our quilts and this washer is perfect. The top load has a soaking tray with "faucet" available right above the tray. Operating the washing options is a breeze - just set the wash cycle you want and adjust as needed. Got a small load but it's extra dirty? Select "small load" and up the wash to "extra dirty". My one issue is the detergent/softener tray along with the soaking area. It's a little wanky. You have to lift the lid without the soaking tray connected to put in the detergent/softener. Not a big deal, just takes a little getting used to. Also, I've put detergent in and for whatever reason, have forgotten to close the tray. There is no warning that the tray hasn't been closed and the washer will go full cycle The trays were empty, which tells me the detergent somehow got in the wash, but I rewashed anyway. A little thing that is more user error than the machine. Haven't tried the steam selection as of yet, but glad it's there!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Got the set, lowest cost in stock during holiday sale, and wondering why anyone would pay more for other machines when these do everything you possibly need. Good looking machines too. Bought for my son's new apt. They are taller and deeper than expected and that's good for him, bit of a stretch for me. He thinks the music alarm when finished is weird but I like it. A basic beeping option would have been good but otherwise extremely happy with the purchase. Delivered inside & unpacked. Easy install (my niece & I did it).

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for your money.

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This Samsung washer is everything I expected and more. Large capacity so I do fewer loads. Extra large drum so my comforters washer cleaner and efficiently. Washer uses less water, and is very quite. The basket on top let’s me take care of individual garments when I need to pre treat or scrub out a stain.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted .

    When our last washer broke, I was worried I would not find another one I loved as much, as most washers now a days are front loaders (they are just not for me and don’t fit in the space we have for the laundry area). But I’m so happy we found this one! The inside is huge!! I’m on the short side and have to lean in to grab the last pieces of laundry, but it means I can wash more clothes in one load and be more efficient with my time! Highly recommend this washer. And the delivery was a breeze too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung washing machine

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great Samsung washing machine Came with all the bells and whistle’s leaving my laundry clean and fresh and I can totally tell the difference between this washer and old washer I had and I love the color, I had bought the dryer last year and meant to replace the washer sooner so the color was a little off but they look good next to each other and the sales people are great service and delivery A+ will definitely be shopping at Best Buy again !!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love the color, the size and awesome options. Love it in my laundry, check the picture. I had it professionally installed by best buy folks.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay but not as good as front loader

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    Posted .

    Cleans but not as well as my front load did. Very large tub and can hold a lot, but doesn't clean as well with more clothes in it. Can wash a king size comforter. Several settings and options. Steam option is definitely awesome, but takes longer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to highlight some of the awesome features of this washing machine, Danielle. Thank you for being a part of the Samsung family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Second time purchasing these

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    Posted .

    We had our pair of Samsung washer and dryer for about 8 years and they work great. This is the same identical pair, but of coarse the new style.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever!!!!

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    Posted .

    Don’t buy this product, after 3 months of usage the top basin fell off, called samsung customer service got the worst experience ever, then after 6 months the top cover cracked and started to fall apart and call customer service again and have a nightmare. They said its a physical defect. I asked them ehat a physical defect means and they can even say it. Save your self with trouble, dont buy this product. Remember the top cover is made of plastic and it cannit stand the heat of washing so it carkes easily. Only have one servuce company in washington area. HNG appliancewhuch ever made it worst. After 6 months I ready to give this product away. Save your money and time. DON’T BUY SAMSUNG PRODUCT. THEY recalled some washer already and even their cellphone are recalled and not allowed in the plane. Dont buy this washer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Customer Service

    Posted .

    I recently purchased this Washer and Dryer after shopping for 6 months and I decided to purchase it from Best Buy. It was delivered to me they hooked it up told me to run my Washer 3 times/Dryer once and left. Did not show me how to operate anything. I received a styrofoam container which is pictured that goes with my dryer I still don’t know what it is for? I spent 4 hours on the phone same day rescheduling another appointment to Best Buy to come back out and reverse the door on my Dryer. As you can see I have to squeeze between the small space to open the door to put clothes in and out. Is that not their job before they leave to make sure that the door opens properly and the customer understands the product? Also, I spent hours trying to connect my washer/dryer to my phone app realizing this is something that was suppose to be done before the first run. Which the delivery/qeek squad is suppose to do while they are here right or am I to figure that out on my own to? I was their first appointment of the day so they were in and out and that includes taking a dryer out less than 20 minutes. I called them back about an 1 hour later to see if they could come back they were to far. They said I have to reschedule an appointment spent 4 hours on the phone my next appointment is 2 weeks. That was my first day I purchased the extended warranty with them is this their service I can expect? I realize we are in the middle of a pandemic, however poor customer service should not be an excuse for WorldWide conditions. I gave a 3 because of the poor service I received upon delivery not because of the product. I still have not had it long enough to really make a review for the product overall. They left the manifest and they did not complete items in 2&5(prepare&present). Sad part about this I may have to experience their poor customer service again. This really does deter me from wanting to purchase large items from Best Buy ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    Posted .

    I thought our old washer cleaned our clothes well until we bought a new one. This was a definite upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .

    I never owned such a nice machine. A little more complicated than i am use to, but love the variety,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Clothes don’t even get wet

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Do not buy this washing machine. For 8 months I’ve been trying to figure out what I’ve been doing wrong since my clothes aren’t getting. Wet enough to be washed. I’ve had a service man out. Used smaller loads, bigger loads, lighter loads, heavier loads. Nothing worked. It’s not me, the machine is junk

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! I'd like to give you this link (https://bit.ly/2VaK2ra) that might be able to help with your washer not filling with enough water. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Washer!!!

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Cycle options

    Again, this set was my first “brand new” washer and dryer set! I’ve had it for a month now and I love it!!! The settings are helpful and the Eco-modes are wonderful!! I haven’t used the steam sanitize mode yet... so we’ll see... however... this is a great buy!!! The wash basin is awesomely huge and the wash bin helps. I love that it has a self-clean mode... gone are the days of waiting for the repair man to come, remove the shell, and use a long stick with a rag to wipe the plastic bin clean from all the buildup!!! And the musical song at the end of the cycle is catchy... I now sing it when it plays!! LoL. Get your own washer and dryer!!! Enjoy!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy that you're happy, DrPhil! Thanks so much for sharing your experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Impressed one month in!

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Quiet

    Never thought i would use the built in hand wash sink and wouldn't you know it, the first day i splashed liquid on my shirt while flipping food in a skillet! It sure came in handy! And the ability to rinse the detergent from the measuring cup right into the washer! Very happy with this machine so far. Very quiet too. Husband says it sounds like a little man is inside with a paddle swishing the water slowly lol! My biggest requirement when looking was the ability to wash big comforters in it and this one has the capacity.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appearances are deceiving...

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have been looking for a washer for a couple of months. There are two types of washers regardless if its a front or top load. Either of the types come in one of these forms, as an "agitator," or "pulsar, non-agitator." This model is a pulsar, it does not have an agitator. This means that the technology uses a disc that spins counter to the rest of the washer without the use of a middle tower. This not only saves space but makes sure that your clothes doesn't get stretched or tangled. At first I was skeptic because I am use to seeing the water splash and shake vigorously with my older washers. This is not the case with this washer, BUT don't be fooled. My clothes come out extremely clean, soft and untangled. People are complaining online that there is not enough water, however this is done on purpose, The dampness of the clothes rubs against each other, they DO get wet, you don't need the extra water, trust me. The machine knows how much water to put in because it tests the weight of the clothes. What the machine doesn't know is the type of fabric. Obviously if you place a large towel with a few shirts that towel is going to suck up most of the water, in which case heavy or higher should be used. Every negative review on these dryers was simply human error not the machine. What sold me on the machine was best buy educating me on these types of washers and how to properly use them. This washer is amazing for moms, trust me this is one of the best washers I've come across. Don't be fooled by the slow action or the amount of water, it's doing it's job... The manual tells you which type of clothes go on what mode. Also the extra built in sink is AMAZING the newer models do not have this feature. It does not get in the way of your clothes space and great for scrubbing stains off.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Save Energy

    Posted .
    Pros mentioned:
    Cycle options
    Cons mentioned:
    Rinsing

    After reading all the reviews we decided to purchase this machine anyway. It doesn't save on water because you either have to use the extra rinse cycle or the deep wash; sometimes both. So, in their effort to save water, you actually use more. In an effort to save electricity, you actually use twice as much. I certainly do more loads because I can't put too much in at one time. So all those efforts to save energy are failing. I don't like that you can't do a separate pre-wash or soak from the cycle. There are times when I want to pre-wash or soak something before adding other clothes. They want you to soak and then directly go to the cycle. No stopping to add more clothes. I don't like that I can't control my water temperature. I don't like that I can't set the high spin on all cycles. The clothes frequently come out too wet. Which means the dryer works harder. Again, not saving energy. Why is the washer is so deep. You certainly can't load it with a bunch of items because they won't get clean. So that's a bunch of wasted space. It seems to be very tall. I am 5'7" and I can just barely reach the bottom. I did take the recommendation to fill only the outside of the drum for the sensor to work properly. This does seem to work. Pros: It does use less detergent. Considering all machines are smart machines, this one is okay; so far. Yet, I have had only one smart washer. Bottom line: These smart machines are not allowing you to make your own decisions for your tasks. Ergo, you must outsmart your machine ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-Activewash5.2 cu ft HE Top-Loading Washer

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Ease of use

    My Samsung does a great job cleaning my clothes. The machine is quiet. It is easy to use the tub self clean, and there is no odors detected. I am happy with this machine so far. This machine has a pretreat and presoak sink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!! I love doing laundry now!

    |
    Posted .

    This washing machine has by far been every bit of worth the money and then some. I could not be happier with the machine. I was a little worried when I read some of the reviews and people were finding it difficult to be short and manage reaching into the bottom. WELL , I am only 5' 3" and of course I am too short to reach into the barrel without a step stool YET I KNEW what I was purchasing! A HUGE washing machine that can handle huge loads and I appreciate it so much! And NO I have never fallen in lol thats a bit much! And YES I did hit my head on the sink ONE time when I first used the step stool to get the last couple of socks out of the bottom, however I learned how to NOT do it again lol. I have always hated doing laundry and this machine is amazing... the picky reviews are ridiculous.... If you have done your research and you know what all you want in a washer then you know what you are bringing home. Literally my favorite toy in the house now! I 100% recommend! Not to mention the cleanliness of this machine showed me sooo quickly how disgusting my old machine was leaving my clothes. Great product period!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my choice!

    |
    Posted .

    I did some research before going into Best Buy & had my mind set on either the Whirlpool or Samsung washer/dryer sets. And truly I was leaning toward the Whirlpool but I changed my mind rather quickly after going into the store. The Whirlpool products did not seem to be as heavy & as sturdy as the Samsung units. Plus the Samsung had a much more appealing look as well for a pretty similar price. Of course, I have not been disappointed with my decision either! I love these machines. They are quiet & they do a great job (and I have a husband who has a side business welding & a son who plays baseball so they get their clothes filthy.) I also love the steam option and the nice little tune it plays when the clothes are done. Again, I'm very happy with my selection & would highly recommend these to anyone!

    I would recommend this to a friend
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