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Customer Ratings & Reviews

Samsung - activewash 5.2 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer with Steam - Fingerprint Resistant Black Stainless Steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 982 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
noise
  • Rating: 2 out of 5 stars

    The Washer was making a loud noise

    Posted
    toolate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Washer was making a loud noise after we had it for only 2 weeks, Best Buy was nice and let us exchange them. We went with the MayTag brand this time.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Noisy

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Clothes come out clean but washing machine is very noisy. Replaced recall washer with this & wish I had the old one back. Makes an annoying humming sound. No complaints about delivery & set up !

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    disappointed in washer

    Posted
    customer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Defective first washer. Replacement washer does not spin good and has a super loud water pump.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    nice washing machine

    Posted
    reeree
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This machine is actually a replacement due to my old being defective. It washes clothes good but its noisy. So far no problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job

    Posted
    gamerma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had a Samsung washer that was recalled 2 years ago and this was the replacement I chose. My clothes get nice and clean & it has a lot of washing options including a deep wash that I love for bulky items or blue jeans. The wash cycle is relatively quiet, until it starts to drain. I think the water drain pump makes a lot of noise so I would recommend this washer type for a laundry room not next to a bedroom if you like to run loads at night.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it!

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great! Looks like it might not churn the clothes enough to clean them but it does. I put a heavy blanket in there and it turned out great. It is just a bit loud.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Attractive Top Load Washer

    Posted
    Melindae3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought as replacement for recalled machine. Has a deeper drum and spin cycle is a little louder than recalled washer. Clothes come out very clean. I like the Deep Clean setting for towels and loads that require extra water.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Terrible washer

    Posted
    Tiptonfam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The washer is big. It's very noisy and the settings aren't good. Clothes don't get cleaned as much. It's deep so you need a taller person or a stool ladder. It leaks water too. I've got Geek Squad to come in and they can't seem to fix it and they can't just exchange this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Never thought I'd love an appliance

    Posted
    rchapman80
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have owned a few washing machines in my life. This one is by far the best. We were tired of the front loading with the way it gets moldy, dirty and the seal wears over time. This top loader is great. It is so much more quiet than any other ones I have used or owned in the past. We no longer have to keep our laundry door shut due to noise. You can't go wrong.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Washer but...

    Posted
    bap0316
    • Verified PurchaserVerified Purchase

    Purchased due to 2 year old washer being part of the Samsung topload "exploding" recall. Have had this new washer only 2 months so I cannot speak to long-term use. PROS: The capacity is very large. The fins on the "agitator" coupled with the water jet and ribbed drum seem to do a good job cleaning. CONS: the pump that drains water before/during spin cycle is very loud - could be an issue depending on location of laundry room. Cycles take about 20 minutes longer on average than recalled washer. I could see how shorter people have a hard time reaching the bottom of the drum to unload clothes.

    I would recommend this to a friend