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Samsung - Activewash 5.4 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer with Steam - Fingerprint Resistant Black Stainless Steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 626 reviews

92%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Don't hesitate , buy!

    Posted
    Elizabeth

    Let's start off by mentioning that whenever I make a purchase, I read EVERYONES review. With that being said, there will always be positive and negative reviews on products. Here is my honest review. I have always gone to a laundry mat to wash . So When me and my husband bought the washer with the matching dryer over a month ago I was super excited. I work in an office and usually my clothes isn't really that dirty, but I love makeup, so i have what i call a "makeup towel" where i usually wipe excess (foundation)makeup on , so it gets dirty real quick. My husband on the other hand works in a gasket company working with metal, oil, ect. So his work clothes is usually extremely dirty. **Review** *The machine exterior is sleek and beautiful. *Both washer and dryer have a nice jingle when the load is done. *They are BOTH very quiet, compared to the machines I have been around in. I read some ppl complain about the noise, but to be honest it's a machine, it's never gonna be extremely quiet. But it's not noisy by all means. I'd give it a 2 out of 10 , ten being extremely noisy. *The washer is HUGE, very deep as well. I am 5'8 my husband is 5'11 and we still have to get on our tip toes to reach the bottom . We don't mind tho because we know that just means more clothes can fit. * *You have to be very careful with the soap tray. If you forget to close it up and you bring down the lid , you have a big chance of breaking it. * the lid is a soft close with I LOVE! * The built in sink comes in handy! For small stains to scrub out. *Timing: depends on what cycle , I do think some are a bit too long, but the quick cycle is fast but just as efficient. Like I said I have always washed at the laundry mat so those are usually self time at a maximum of 45 mins. These can take up to an 1:20mins depending on your settings. *Read the manual, become familiar with the product. *My electric bill and water bill didn't even make a dent . It probably went up like 7 bucks on each bills. The machines automatically have settings for you depending on what cycle you choose. Some you can amend some you can't. I do NOT like washing on the "normal " cycle. The reason is because I feel like it doesn't wash well due to the "eco warm". When I first got the washer I washed my husband work jeans that are heavily soiled with oil and dirty. And the "Normal" cycle did not clean them well. So, I gave it another shot with my "makeup towel" and like the work pants , it didn't take off any of the stains or dirt. I LOVE the "heavy duty" cycle! This cycle doesn't use much water either but , this cycle works! My husband's pants were completely clean. Not one stain!!! My makeup towel didn't have any signs of foundation or eyeshadow. The built in sink actually helps clean small stains, I have tried it about 5x on my makeup towel. I think it comes in handy for ladies who have period accidents.This might be TMI but it's an honest review for the consumers, As a women we have all had to throw away at some point a good pair of panties due to our periods. The built in sink is perfect to quickly help lift off any stains and then dump it into a quick wash ! Bedding : I have a cat and dog and with the washer it cleans my beddings where there are no signs of pet hair. Both machines efficiency clean and dry big bulks. But it doesn't mean you should over stuff it. The Dryer: I love it. I typically do normal or bedding but it works perfectly. If the dryer senses any time of moisture it will add minutes, which I personally like. Beats having wet clothes when u think they are dry. Right? I would recommend buying this. I personally have used these machines for about a month and a half, and I have no complaints. P.s. I took too long to add pictures, but everyone who has seen it says they are real nice , esspecially the color!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Steam really works!

    Posted
    ROLAND
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am one of the consumers that was part of Samsung voluntary recall. I owned a Samsung Activewash 5.2 Cu Ft Washer without steam previously. Then I received notice that my less than 1yr old washer was part of the latest Samsung recall. I never had a problem with my washer but I adhered to the recall guidelines and opted to stay with Samsung. I did however upgrade to the larger 5.4 Cu Ft with steam washing machine. I've always heard that steam cycles deep clean clothes and since I was staying with the brand, I'd go for the Steam washer. I am so glad that I did. I had some T-shirts that had a slight mildew smell when I sweat heavily that I could never get rid of. This started when I had a front load washer that would never fully dry out inside. But that's another story. I tried the vinegar remedy which didn't work for me. I smelled a hint of vinegar on these shirts and just gave up the remedy search. I retired these shirts to "work around the house gear". Won't get drenched in sweat and won't have to throw them out. So when I installed the new Steam washer, I really wanted to use the cycle on these shirts. Over 2hrs for the Steam cycle! But, my T-shirts are finally rid of the mildew smell. Yes it was a long cycle but my shirts are mildew smell free and that's all I can say. The long wash hasn't damaged any of my clothes and even tried it on my work uniforms with excellent results. Now I know first hand that this Steam cycle really works!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great set!

    Posted
    Agray

    My husband and I finally wore out the old washer and dryer set we bought on Craigslist three years ago for $100. We did a lot of research into what we wanted from our washer and dryer, before finally settling on this pair. There were some negative reviews but overall they had everything we wanted. After a couple of months of use, I still love them! My clothes are clean but my water bill is lower. Hubs and I are both very tall, at least 6ft, so we don’t think the washer basin is too deep. They are quiet and both sing a little song when their cycles are finished, as well as when you turn them on and off. The dryer gets so much lint off my clothes! The self clean function on the washer is great as well to help prevent odors. Not a single issue with wobbling or off balance loads, either. The washer senses how much clothing is in it for the amount of water needed, and the dryer senses how wet the clothes are and shuts off when they are perfectly dry. I’ve washed my tactical nylon work pants as well as my newborn baby’s clothes, and each time I have zero issue with the quality of wash or dry. No snagging my delicates either! I highly recommend this set!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE this washer!!

    Posted
    Chipple
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I finally splurged on a new washer after 3 years of putting up with a terrible front loader that came from the prior homeowners. I can't believe I waited so long! This thing is huge and fits so much! I am 5'10, so reaching the bottom is no issue for me but I could see shorter people struggling. I am completely baffled by people saying this machine is loud. It is so quiet!!! The loudest thing is when the water fills, and that isn't really loud, it is quieter than a bath tub filling. The active wash sink is great for me! I have a crafty 6 year old who is using markers, oil pastels, paints as well as a 15 month old. I love that I can scrub the item on the side of the sink and leave it to soak for 20 mins and then dump it in the tub and go. My youngest has life threatening food allergies as well as pet dander and dust allergies, I feel confident that our clothes are getting clean and haven't even tested the steam function out yet! My only issue I have had so far was an imbalance issue when trying to wash 2 dog beds at once. They were of different sizes, so that was my fault. I have been able to wash king and queen sheets at the same time with no issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Say Goodbye to Front-Loading Washing Machines

    Posted
    Orinoco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We owned a front-loading washing machine for 8 years or so. It seemed like the thing to do at the time, but we quickly learned to hate it. The capacity was underwhelming and the door ALWAYS had to stay open to minimize the moisture and build up in the front ring. When we replaced our washer and dryer 2 years ago, we purchased a white version of this washer in the model just below this (no WiFi). We loved it so much (SOOOO many clothes to fit in this thing and the top soaker/scrubber section is amazing!!) that we purchased it again in black and with the WiFi. Samsung has had problems with the connectivity of the WiFi in its models 2018 and older, but this seems to fixed now with an integrated WiFi chip (previously a separate card, very problematic and unreliable). The black finish looks luxurious and this washer has some really great features and flexibility (several steam functions!).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far a Great Washer, Good for Big Loads

    Posted
    Gaillovesdiamonds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far I am very happy with this washer; that being said, I've only had it for a little over a month. Everything I put in it comes out clean - it does a much better job than my old washer in removing stains and dirt and spinning the wash drier (so when it goes in the dryer, the dryer doesn't have to do as much work). I haven't used all of the cycles, the electronic interface or the top "sink" portion yet. But I'd give it 5 stars for what I've asked it to do. I hope it lasts a while. Two words of caution on this washer though - First, it is very deep and will do very big loads of wash. If you are a small person, you are going to struggle to remove the wash from the bottom of the washer. Plus you better have a large capacity dryer to dry what comes out of the washer LOL. Second, I have bumped my head on the washer bowl a few times when removing wash - not a big thing as I've learned to duck now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow

    Posted
    chefmommy
    • My Best Buy® Elite Plus Member

    I am upgrading my 8 year old front load samsung washer with this beauty. Let me start by saying I was VERY skeptical about buying another Samsung washer and dryer due to the horrible customer service experience I had with the last machine. The last machine was VERY loud. We had it stacked and used it side by side and the noise was terrible when this thing went into spin mode, and didn't clean the clothes really well. THIS machine is so quiet. I washed a large load of bath towels and heard nothing during the spin cycle. There is so much space in the washer. I used the wrinkle release mode on the dryer and took out all of the wrinkles in my kids' school clothes. Good by Sunday ironing. So far, I am very happy with this set. The only negative thing I will say is that it is not really fingerprint resistant. But that's not a big deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Butch525
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have been using the unit for about a month and everything has worked as expected. The only issue I have has was with the leveling. I thought it was "good enough" when I installed it but found out after a few loads would not spin correctly. The issue was mine, not the washer because I forgot to do the calibration step. Once I went back and made a minor adjustment using the technique outlined in the manual and ran the calibration step everything worked fine. My install is in an older house on the second floor where the floor could use a bit of stiffening. We haven't had any noise of bouncing issues. Laundry seems as clean or cleaner as it was with our older Samsung front loader in much less time. I also use the Samsung app with great success. I only use it to tell me when the load is complete so I haven't run into any of the issues I have read about on line. Overall great washer that Best Buy had on a super sale so we are very happy with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful washer!

    Posted
    Buffykaline
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had to send back the LG front loading washer/dryer set I originally ordered because the door on the washer opened the wrong way so I would have had to lift the wet clothes over it to put them in the dryer. I actually specified which way I wanted the door to open when I bought the dryer. Little did I know manufacturers no longer offer that option. All front load washers open to the left (facing the machine, to the right if you are the machine). Add to this that the machines were sitting way out in the middle of my small laundry room because of the cumbersome venting connector that was required for installation. Luckily for me the Best Buy customer service person who answered the phone on Easter Sunday(!) helped me trade them in for a set with a top loading washer which completely solved the problem. And these machines are wonderful! I love the simple lines and all the washing choices, especially the "brilliant whites" cycle. I haven't yet used the "delicates tray" on top but It's good to know I have it if and when. Samsung has never disappointed me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it!

    Posted
    LVGabi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I don't have room for a sink in the laundry room so this was the perfect solution! Washer with a built-in sink! YAAAAS! And the sink has ridges to really get your scrub on. As others have mentioned, this thing is deep, I am 5'4 1/2" and I need every bit of that extra half inch to reach in the bottom of this thing,on the flip side of that, it still wouldn't have been a deal breaker for me because I keep a step stool in the laundry. :-) The steam feature is awesome, and I use it way more than I thought I would - I have steamed cushion covers, rugs, clothes, blankets... you get the idea. Also, if you have cabinets above where your washer goes, be careful as this is a tall unit and the door open adds a lot of height.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer, maybe one silly issue

    Posted
    JC8686
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall this is an excellent washing machine. Each cycle we’ve used has performed as expected. Average wash time for a normal load is approx 45 min. Quick wash is effective and can be done in 30 while heavy duty takes about 1 hr 20 min. Tones are a bit quiet, but if you hook up the smart home features, you get the cycle complete and other notices in your smart phone/watch. The only issue, and as the title suggests it’s kind of silly and a double edged sword, is that the tub is HUGE. So you can wash a lot of stuff at a times, however if you are shorter, you’ll have a hard time reaching down to the bottom and getting stuff out. Obvious, simple fix, use a stool; being 6’2” this isn’t an issue for me or really even my wife (most of the time) as she is 5’7”. Overall great product and i would highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer if...

    Posted
    Diane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great washer if..... you're a tall person or at the very least, bendy! Being 5'5, I find my feet dangling when attempting to reach the few remaining items in the bottom. I would also recommend a helmet. Reaching into the washer, please do so with your head tilted sideways. That top washer bowl DOES get in the way and you'll find yourself head butting it more often than not. Other than that, great washer for cleaning clothes. Not so good for short people and People that don't own either a helmet or a step stool.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    CKC773
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've had this washer (and the corresponding dryer) for two weeks. I've used it 10-15 times, and have yet to be disappointed. The number of wash settings, available temperatures, and speeds are wonderful features. The clothes have come out cleaner in every wash than they ever did with my old model (Whirlpool, I think?). I have used the steam function once for some very smelly clothes, and they smell better than they have in years. I haven't had any very large loads to wash yet, but the tub is huge and should be able to easily handle a heavy comforter. I would highly recommend this washer and dryer pair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Month later, might be a little too techy

    Posted
    Jma13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this specifically for app control. Might have bitten off a bit more than I can chew. Watch your head with the built in sink. You can easily smack your head when reaching for that last sock. A bit louder than my previous Samsung washer. But a less noticeable loud. If that makes sense. Like it sounds smooth but I can hear it in a different room. Doesn't bother me I just here it. Where as my previous one I couldn't hear it in a different room but it was an uneven random sound that my ears almost listened for it and it would bug me. As far as washing clothes go. Don't think I've had a washer not doing a great job in over a decade. Total wash Time is about 5 min less which adds up!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Woodmeister
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This replaced a Samsung washer that was working fine but wanted to match the dryer just purchased. This one is better than the last. Kind of fancy, lots of bells and whistles but functionality is more important to me. Huge capacity, big comforters are no problem. Don't be afraid to stuff it full, it can handle it, as a matter of fact it has more of a problem with light loads, get out of balance warnings if not enough in the drum depending on what cycle it is on. If you have a few undergarments in there like bras you want washed, make sure you run it on delicate cycle. Cleans great, solid purchase, would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Back to a top load machine and love it

    Posted
    SEHS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After ten years of a front loader, which I love, very clean clothes but the spin cycle stopped. This top loader is amazing. Much quieter that my old front loader which had our ranch home vibrating during the spin cycle. A big tech machine, so many wash options and a great computer water adjustment base on loads and clean clothes. In my Great Lakes area large enough to wash my comforters. I have an enjoyable laugh watching my wife on her toes reaching for clothes at the bottom of this washer. Did not think about that when I purchase this machine since I'm 6'4. Highly recommend just on how quiet it is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wife loves rhis

    Posted
    JShafer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is huge for one. We can get a ton of clothes in it. We replaced a Samsung front loader that was about 3.5cu ft with this. She loves the active wash basket for stains etc. it is fairly quite in our laundry room with the door closed. It takes awhile to learn the settings for such but we can now clean a king comforter and avoid the professional cleaners. We are still figuring out the steam settings but use it to clean our two daughters stuffed animals and bedding. Best Buy set up and delivered quickly. Very happy if it lasts. Last set was 9-10 years old.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung Activewash

    Posted
    MrsAsskickins
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I LOVE this washer. It’s beautiful and so quiet. It’s been life changing to go from a much smaller washer to this big one. For years I’ve made each member of the family do their own laundry, but now they’re not allowed to touch this beautiful machine. Ha. I use it everyday and I love it. No regrets with my purchase. Also I love the sink. I feel like a princess. The laundry room needs redone because it’s just too drab to have such a fine washer in there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This thing is YUGE

    Posted
    DeputyDog828
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    For the most part I consider washers to be washers with little difference between them, however this one is different. First off this washer is HUGE. It handles a king size bed set, comforter and all, like a champ. It has all the standard fancy wash features and the scrub pan on top is a handy extra that's also a plus. Samsung has once again set the bar. Do yourself a favor and get this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer.

    Posted
    Wrestlemma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Really like the washer. Capacity is superior. King comforters are no problem. Cleans clothes nicely. Only one issue. Smart home feature if you look into it can open up your home network to hackers. Great idea but you will need to do some extra steps to ensure security. Those can be found online. They will allow for your secure information to remain secure on your phone, tablet or computer aka banking, bill pay, etc.

    I would recommend this to a friend