Customer Ratings & Reviews
- Model:
- DW80B7071UG
- SKU:
- 6491918
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's whisper-quiet operation and exceptional cleaning power. Many appreciate the convenient third rack and spacious interior, while the sleek stainless steel design is also frequently praised. A small number of customers reported issues with the pump.
This summary was generated by AI based on customer reviews.
What an upgrade after 15 years
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changing from an oollldddd model. This new one does the job and is so quiet, you need to check and make sure you do not open when running. Love the silverware rack versus simple basket. keeps utensils separated and gets them clean.
I would recommend this to a friendit’s just fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice on the outside. racks seem super lightweight in an almost cheap way but the price was fine
I would recommend this to a friendleak dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful but its the second unit Best Buy replaces and my kitchen gets soaked...geek squad tech recommended whirlpool , its amazing how this dishwasher leaks, simply a manufacture production failure. don't buy it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gustavo,
We are incredibly grateful that you took the time to leave us a review.
To help you with the leakage on your dishwasher, I highly suggest checking the Samsung link I provided below about the Samsung dishwasher leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
Also, leveling the dishwasher can prevent leaks.
Here's a Samsung link about leveling the Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00080768/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145137200), which will help our team pull up your information.
^Rainly
Problems with dishwasher and tech support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one was dented and was unable to turn the cycle off until we switched the breaker. We waited five days and tthe second one had the same problem unable to switch off it has now been two weks before the tech is due out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not turning off. We understand the importance of having a working dishwasher, especially when running our machine during busy schedules. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dishwasher does not turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001915/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
You may check this link for future reference to reduce unnecessary repairs and dents over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80B7071US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144706096
Thank you for choosing Samsung. Have a great day.
-Trisha-
Worked for 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit worked for 2 days. Still waiting on Best Buy to swap it. Can really say it is great as there were only 2 loads of dishes run through it before it broke. Was hoping this would be as good as my last, but now I am scared.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SWFan,
Thank you for bringing this to our attention. I see you have some concerns with the Smart 42dBA Dishwasher with StormWash+ and Smart Dry - Stainless steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
When your dishwasher doesn't turn on, it could be nothing to fret about. It could just be a tripped circuit breaker or a switch that needs to be flipped. There are a few things to check out to get your dishwasher back up and running.
Samsung dishwasher does not turn on https://www.samsung.com/us/support/troubleshooting/TSG01001914/
Here is the link for the other most common issues with the dishwasher.
https://www.samsung.com/us/support/search/?query=Dishwasher+not+working&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/warranty/
Warranty Period One (1) year * Warranty coverage can differ by model/year, please look at the user manual for your unit to check your coverage. thumbnail #4 Parts
Two (2) years All Parts *Varies by model Five
(5) years Electronic Control System *Varies by model
Five (5) years Printed Circuit Board *Varies by model
Five (5) years Linear Motion Parts *Varies by model
Five (5) Years Racking *Varies by model
Ten (10) years Parts and Labor on Tub and Door Liner *Varies by model
Lifetime Stainless Door Liner & Tub *Varies on model *Varies by model
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144753219
Have a great day.
^Charles
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great sales staff. This our second one of these we purchased. Have it in our winter condo.
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quiet unit. Does a great job. Much quieter than previous DW.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased it after using at friends place. Great buy.
I would recommend this to a friendGE STOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is extremely easy to use and has all the features I could want.
I would recommend this to a friendDon't buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, broken after 10 months of use with 2 people.
No, I would not recommend this to a friendDish washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and recommend to buy it. Love it.
I would recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not pleased with this item as no one has informed us on how to use the machine. When doing a complete batch, which takes a very long time the dishes are not completely dry and the machine remains wet inside. Trying to reach Best Buy us a joke!
No, I would not recommend this to a friendManufacturer Flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great but there is a flaw when opening and closing the door. You have hear the metal bowing as you open and close the door. I have had it replaced once and the replacement is doing it as well. This should be discussed with Samsung to improve upon.
No, I would not recommend this to a friendPretty good. Less space that my prev dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to third (top) rack there is not as much room for dishes in lower rack unless middle rack is adjusted to top position, this leaves less room in top rack
I would recommend this to a friendQuite product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good product, very quite. Easy to use and have many smarty features
I would recommend this to a friendSo far so good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a series of hiccups which delayed delivery, we have been extremely pleased with our new dishwasher. It performs very well on even the messiest dishes and is super quiet compared to our old one.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, unfortunately it came with several dents in the front
I would recommend this to a friendGot robbed by Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth experience I have had with Best Buy so far , bought dishwasher which came in the box all sealed. Opened it , no manual , no screws , no plugs , no brackets , nothing. Went back to the store on Congress ave and Old Boynton , everyone from the manager to cashier keep telling me that dishwasher comes with out those parts. So I keep asking how do you sell a dishwasher without a manual and installation parts? I offered to buy them , they can’t sell that to me , because apparently they don’t have them in the store. So I had to buy new dishwasher and pay $247 for installation , installers apparently got all the parts. Which makes no sense period. BEST BUY JUST ROBED ME FOR $247
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to document the incident and avoid it from happening in the future.
You can also check the link below and see pages 6-7 (Check the parts and tools) to see the parts included with the purchase.
Installation manual:
https://downloadcenter.samsung.com/content/EM/202407/20240725151716622/DW7000B_DW80B7070_AA_DD68-00242A-03_EN_MES_R.pdf
Have a great day.
-Ernest-
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An awesome product and a great price. Works like a champ.
I would recommend this to a friend- Cons mentioned:Pump
Samsung trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from any samsing dish washer. These things are ot quiet snd the pulps are trash. Wuit one month our of warranty and a new pump is more than it cost new
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Sharing your observation with the dishwasher matters. We want to speak to you directly to provide support and see what options we can offer to fix your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147666761) to help our team pull up your information.
Have a great day.
^Camille