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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 195 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's whisper-quiet operation and exceptional cleaning power. Many appreciate the convenient third rack and spacious interior, while the sleek stainless steel design is also frequently praised. A small number of customers reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 201 reviews
  • Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine runs very well, almost inaudible when washing. Even when using normal detergent, the dishes are much cleaner than other brands that I have used. Really satisfied with the purchase, and also got a discount. Great. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek, Stylish and Quiet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!!!!! Love how quiet it is when on and the fact you can pause a cycle of you need to step out is a bonus. Not to mention how sleek it looks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product. My only issue was that it was labeled as excellent condition but did have scratches on it. We couldn’t see the scratches until. We got it home because it was all wrapped up in plastic for protection. When I tried to call I was told I would have to go to the location to talk to someone about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine, but....

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good machine. It is SO quiet. It does clean well, but the drying isn't as good as my 15 year old unit that I replaced. And, I've already had to have the automatic door release replaced. It was just a cheap plastic part that broke after 3 months. Shouldn't have happened in that short amount of time. There are tons of features and settings, but Samsung doesn't even give you a user manual. You have to go online and download a copy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works good. Cleans good. Satisfied customer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Its silent. Its stylish. The first unit stopped draining after one day. The unit was replaced by Best Buy. After two months, auto release stopped working. Best Buy is coming to fix it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us get the Auto Release back on track.

      Please ensure the function is turned on or off by following the steps in the link below.

      Use the AutoRelease Dry feature on your Samsung dishwasher
      https://www.samsung.com/us/support/answer/ANS00076790/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146002384) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Love the 3rd rack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It is a little stiff pulling racks out, could be smoother. All and all seems good a cleaning dishes and silverware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from this thing, I was looking for a dishwasher that could handle washing and drying my dishes with no prewash and having them be 100% clean. This is not that washer. It's not bad, but if you're looking for the best, look elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit the exact dimensions of our previous whirlpool dishwasher, but it still didn't sit flush, it had to be installed cockeyed because of the plastic "mold" shape on the back of the dishwasher, the shape differed from the whirlpool plastic mold so it looks silly but other than that...it is a really nice dishwasher when it comes to how it functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans well. Only complaint is the dividers do not orient dishes facing toward center which is the position for best cleaning, so you have to place half of them backwards on the rack

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dottye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most quiet dishwasher I have ever had. The black stainless steel color is fantastic. What a great addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to look at, modern look to my bohemian kitchen, very quiet!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super quite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good. Super quite, easy to use. The not so good. Bottom rack is hard to transition from in to out, Gets hung up on the door with every pass, was professionally installed. the little place holders or spikes.. what ever you call them to hold dishes in place, bend easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, clean dishes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece matches the fridge, stove & microwave I previously purchased. It is much quieter than the old one. And I forgot what shiny, clean dishes should look like!! This dishwasher is great so far. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very quiet too. Love that the controls are out of sight and reach from little fingers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feesl cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is quiet and does a good job cleaning, however I have a couple of issues with it. First, the middle rack spacing is not ideal for cups (too narrow mostly in the two inner channels) nor is it ideal for bowls. The metal supports are just slightly angled and funky enough to not work well. Second, the rack glides are flimsy and wobbly. Doubtful this will hold up long and feels super cheap for the money paid. That said, its very quiet and does a good job cleaning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We strive to offer a stress-free experience when using your dishwasher. Let's get you the help you need.

      Please see pages 15 to 23 under the Height adjustment" and "Loading dishes section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146671344) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Quite, and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an excellent job washing. It is whisper quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quite. Love this thing. Storm wash function works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely quite dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is extremely quite! Cleans very well. Highly recommend this model worth paying s bit more for the more quiet models

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    42dba

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough clean. Drys good too. Quieter thani expected

    I would recommend this to a friend
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