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89%of customers recommend this product.

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Customer Ratings & Reviews

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    • Brand Response

      Best Buy Customer Service on behalf of Samsung 

      April 15, 2015

      Please note that a small number of units may have experienced an issue while trying to connect to Netflix. There is a firmware update that will address this, so if you are asked to update your firmware please do so by clicking “ok” on the pop up window. If you have any further connection issues, please contact Samsung Customer Service at 1-800-SAMSUNG.

    • Brand Response

      Best Buy Customer Service on behalf of Samsung 

      April 15, 2015

      Please note that a small number of units may have experienced an issue while trying to connect to Netflix. There is a firmware update that will address this, so if you are asked to update your firmware please do so by clicking “ok” on the pop up window. If you have any further connection issues, please contact Samsung Customer Service at 1-800-SAMSUNG.