Customer Ratings & Reviews
- Model:
- ME21DG6700MTAA
- SKU:
- 6568545
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave, especially its sleek design and appearance, and find it easy to use. Many customers are also happy with its performance, looks, and size, and appreciate its relatively quiet operation. However, some customers have expressed concerns about the timer display, the responsiveness of the glass touch controls, and the appliance's susceptibility to fingerprints.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit broke 3 days after being installed. The blower came on by itself then stopped and error message "Contact Customer Service C-F2" showed up. I googled and came with communication issue between mother board and main control board.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cecilia,
We all want to have a properly working microwave. We are here to help.
Below are lists of microwave error codes. Please follow the steps.
Samsung microwave error codes.
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147089614 to help our team pull up your information.
Have a great day.
^Aloe
Microwave good Best Buy service department not so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is awesome. Best Buy service department not so much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
- Pros mentioned:Design
Bespoke microwave for the win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design! Quiet. The exhaust fan efficiently works without being incredibly loud. Beautiful appliance.
I would recommend this to a friend Perfect match to our range.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and matched the new induction range. Much quieter than the last over the range microwave. LED lights underneath light up the rang much better. Love the touch buttons light up and disappear. Installation was fast and easy and fit perfectly.
I would recommend this to a friendSamsung bespoke over range microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: -Stylish -Cook sensing -Turn off display Cons: -Difficulty turning on display -Off display blocks window viewer - window seems to be tinted to dark- obstructs Door is too long Over all its a nice microwave
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like the microwave. Haven’t had it to long couple of days
I would recommend this to a friendDo not buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This broke after 2 months. Have had a technician come out 5 times to try and fix and it’s still broken. Samsung will not replace and have said someone will call back with 24 hours and never called. So we now have no vent either. VERY FRUSTRATING!!! So now I guess we wait for a tech to come out again! Plus I have to leave work early to be home for him. All Best Buy will say is you should have ordered extra warranty…. No one would ever think after 2 months a $550 microwave would just stop working. Very disappointing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
It's frustrating when a new appliance breaks down so soon. We would love to speak to you directly to gather more information about your experience and determine what steps can help. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147362119 to help our team pull up your information.
Leo
Terrible Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but extremely problematic and defective product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hearing your microwave experiences saddens us. Let's help you, Gulshan.
We would love to speak with you personally to gather more information about the microwave so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147526864, to help our team pull up your information.
Have a great day!
^Chrystel