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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave, especially its sleek design and appearance, and find it easy to use. Many customers are also happy with its performance, looks, and size, and appreciate its relatively quiet operation. However, some customers have expressed concerns about the timer display, the responsiveness of the glass touch controls, and the appliance's susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 224 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were wanting a sleek look with no handles and this met that requirement. It is a also a nice size and easy to clean if there are splatters. Still learning all the components (there are a lot of options).

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek and Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love everything about this microwave. The sleek design, and the fact that the controls are not always lit, really enhances the look in the kitchen. It has the biggest capacity out there from what we found. We love the entire Bespoke Line!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice looking and matches everything very well. however cooking seems a little wonky. it has much more power than our last microwave but all similar items we cook take much longer to cook. odd.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Nice! But beware...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, was easy to hang, it is smart-operated with the phone, and it is eco-friendly with the sleep mode. The "Reheat plate" mode is a game changer! Only reason for it not getting 5 stars is because when I first bought it and installed it, it literally broke over that first night with only one, 30 second use. Lol Had to wait a week without one as a result, and get the new one installed, which we've had no issues with.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Looks great, works pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks very nice and I like the sleek look of it. The consumer reports stated that the heating was irregular and I kind of agree. Not enough to rate it low, but it certainly is not on the same level as my dear departed Electrolux.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has it all!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has it all. Different heating options depending on what your heating up. Love the sensor feature too. Great bespike design that matches our backsplash and bespoke oven and fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean modern look, quiet, good power, easy clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave has a nice easy clean beautiful glass front surface. It runs quiet and has good power. The range hood extracts well and has multiple speeds. The interior is easy to clean. The controls do not light up until you touch the surface. It just looks like a smooth clean black & white glass surface. It's been installed in our kitchen for several months and is working well. Based on this experience we plan to add more Samsung appliances to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Very sharp microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking microwave. I only wish there was a way to make the clock stay on when it dims all the other controls.

    I would recommend this to a friend
  • Cons mentioned:
    Glass touch controls

    Rated 3 out of 5 stars

    Form over function (for now?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful microwave. No doubt about it! However, we really need a software update to reduce the number of taps required to cook. This microwave doesn't have express cook. We didn't realize how much we love express cook. Example: to cook something for 2 minutes, we should be able to press 2 rather than 2 + 0 + 0 + OK. The touch buttons look very nice, but aren't as sensitive as regular buttons, which exacerbates this. We are popcorn people, and the sensor cook is perhaps the best yet, but we need a software update that allows us to +30S to sensor cooks. Yes--you can't add time to the countdown portion of sensor cook. +30S + OK is required to cook for 30 seconds rather than simply +30S. This microwave would easily be 5 stars if they would fix these things, which I hope they do, since it's on Wi-Fi.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Microwave – Excellent Condition! This Samsung microwave has been working flawlessly for a year. Heats food evenly, runs quietly, and still looks like new. Reliable, powerful, and easy to clean – a great addition to any kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one ordered was smashed and the box wasn't damaged? Wierd! Almost like they put it in that way. Anyway, Best Buy got another one ordered and waited another week and finally delivered. This thing is a beauty! Hopefully fingers crossed it lasts as long as my old Kenmore Elite.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. The price, performance and ia perfect. I love it and happy i selected and bought it

    I would recommend this to a friend
  • Cons mentioned:
    Glass touch controls

    Rated 4 out of 5 stars

    Minimalist looking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this Samsung microwave but the touch panel can sometimes be finicky and is a finger print magnet. Overall function is good and the fan is strong.

    I would recommend this to a friend
  • Pros mentioned:
    Looks, Performance

    Rated 5 out of 5 stars

    Great looking appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Bespoke microwave. It’s so sleek, works great, blends in with our new kitchen cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful microwave. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Matcham

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So far I had it for 5 month it great. Look great in my new kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Disappointing microwave, hoping for a change......

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave is not working out. The look is great! Makes our kitchen look very modern. BUT....it's making a very loud noise when it's in use. Closing the door slowly and gently it rattles on the side. which makes the product seem cheap. We may have received a broken product. We did reorder another one hopefully these issues with the noise goes away. Take note when purchasing, the clock does not stay on at all times, very bummed about that. Hopefully there will be a software update and they fix the clock display. Hoping for a better outcome on the second one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Christina,

      We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that is making noise; kindly choose the one that matches and click the embedded words.

      Samsung microwave is making unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Here is a link to the user manual; kindly go to page 14 for a guide on how to change the time of your microwave.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147834845) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Santos G.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced my previous Samsung Microwave that last only four years this has a sleek design, hope this last a bit longer. I love the eco control that dims all ligths on the panel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great; functionality is a little off

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice microwave. I don't love that its hard to turn on the light. You just have to keep clicking all around until you hit a number. Then, the light turns on. It also doesn't seem as powerful as our last one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Sleek microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very modern and works well. I got compliments from everyone!

    I would recommend this to a friend
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