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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 234 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave highly for its design, appearance, and ease of use. Many appreciate its performance, stylish looks, and relatively quiet operation. However, some customers have expressed concerns about the timer functionality, the responsiveness of the glass touch controls, and its susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 234 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Disappointing microwave, hoping for a change......

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this microwave is not working out. The look is great! Makes our kitchen look very modern. BUT....it's making a very loud noise when it's in use. Closing the door slowly and gently it rattles on the side. which makes the product seem cheap. We may have received a broken product. We did reorder another one hopefully these issues with the noise goes away. Take note when purchasing, the clock does not stay on at all times, very bummed about that. Hopefully there will be a software update and they fix the clock display. Hoping for a better outcome on the second one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Christina,

      We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that is making noise; kindly choose the one that matches and click the embedded words.

      Samsung microwave is making unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Here is a link to the user manual; kindly go to page 14 for a guide on how to change the time of your microwave.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147834845) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stellar Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best microwaves I have ever purchased. Easy to use, love that it is connected to my Smart Things app - highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, it's quiet and easy to clean - just wipe it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Sleek microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very modern and works well. I got compliments from everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use and clean. Perfect size. Installers were professional and very nice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    In love with my new microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 2.1 Cu. Ft. Over-the-Range Microwave offers powerful sensor cooking, a spacious interior, and sleek auto-dimming glass touch controls. Its modern stainless steel design blends well with any kitchen, though installation may require professional assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great; functionality is a little off

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice microwave. I don't love that its hard to turn on the light. You just have to keep clicking all around until you hit a number. Then, the light turns on. It also doesn't seem as powerful as our last one.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Santos G.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced my previous Samsung Microwave that last only four years this has a sleek design, hope this last a bit longer. I love the eco control that dims all ligths on the panel

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave!!! Look perfect in mi kitchen with my new stove Perfect match and price

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Micowave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, great look. Many functions. Sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one ordered was smashed and the box wasn't damaged? Wierd! Almost like they put it in that way. Anyway, Best Buy got another one ordered and waited another week and finally delivered. This thing is a beauty! Hopefully fingers crossed it lasts as long as my old Kenmore Elite.

    I would recommend this to a friend
  • Pros mentioned:
    Looks, Performance

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the looks and out preforms our old one

    I would recommend this to a friend
  • Cons mentioned:
    Glass touch controls, Timer

    Rated 3 out of 5 stars

    It’s ok!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Only complaint is you can’t have the timer on while using the microwave like in the older model that I had. Also you have to press the buttons kind of hard.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TracyJ,

      Thank you for your feedback on our microwave. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price matters to me and efficiency Samsung works great for me

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Matcham

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So far I had it for 5 month it great. Look great in my new kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great look!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking microwave. Touch controls are useful. easy to install, looks well with the kitchen and keeps the microwave off the counter for more space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful microwave. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance, easy to install and works very well with the associated range.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the shape is too sophisticated and the state-of-the-art usage is good.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Clean look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look on this microwave. Easy to operate, and connects to the app along with other Samsung products. Fingerprints can be easily wiped away.

    I would recommend this to a friend
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