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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $569.99

Customer reviews

Rating 4.5 out of 5 stars with 225 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave, especially its sleek design and appearance, and find it easy to use. Many customers are also happy with its performance, looks, and size, and appreciate its relatively quiet operation. However, some customers have expressed concerns about the timer display, the responsiveness of the glass touch controls, and the appliance's susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 225 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung Bespoke 2.1 Cubic Foot Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal microwave! Best I've ever had and I like everything about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak mounting system, nice unit otherwise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems fine, except the mounting system. Previous Samsung microwave was much stronger. The top bolt holes are very flimsy with no internal support. Might need to put extra brackets on the cabinet to hold the unit tight.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for your observation of our microwave mounting system. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). 

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best one !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best!!!! Let me know when the food is ready It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, the blower for extraction is very strong

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Works, but horrible fingerprint problem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works just fine, but has design flaw that lowers my rating. I've never seen an appliance that leaves so many fingerprints. If smartphones can deal with problem successfully Samsung should be able to do the same.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patrick,

      We know how important it is that the microwave is clean. Let us take care of the unit right away!

      Please see the "Cleaning and maintaining your microwave oven" section on pages 31-34 of the user's manual to help you with microwave maintenance.

      Manual
      https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147623618) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased from best buy store in Townson, Maryland area, THE REP IS VERY PROFERSONAL. The installation and operation is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience - good product. Delivery was also good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new microwave is so sleek and clean! I love it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the settings and heats evenly. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Good value

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern with great features love the design of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase, great price, quality service. Start of the Art

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store and the team was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave includes several high tech and convenience features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this microwave. It's very spacious, heats up very well, and the price was well worth it. What's not to love about Samsung products! They make me so happy! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave so far. It’s not only functional but very pretty as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good product, excellent quality, I recommend it 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delayed but waiting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in store and at great competitive price. Have not yet received my order as it is back ordered and the date of delivery keeps getting moved. Once I receive it I will update review.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with the fulfillment of your microwave model, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 3 out of 5 stars

    Looks Beautiful, but ......

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to open and close which creates a very loud noise. Not happy about that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of having a reliable appliance at home. Let us help you.

      Always ensure that the door seals are clean and that the door closes properly. Take extra precautions when cleaning the door seals to ensure that no particles accumulate, preventing the door from closing correctly. Clean the glass door with very mild soap and water. Make sure to use a soft cloth to avoid scratches.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150893932) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month now everything is good i just dont like how easy is to get it dirty and i was used to a handle… lol but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and has a spacious interior Looks great with my new range

    I would recommend this to a friend