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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,503 reviews
  • Rated 5 out of 5 stars

    Wonderful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave love it. I will recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match the rest of the appliances in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance that does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE THIS NEW PRODUCT IT WORKS WONDERFUL COULD NO BE HAPPIER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Will buy again brand very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. It looks nice at my moms new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave with fan. Cooks food well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jsbz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and everything but its on the loud side.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your convenience with the microwave is what we strive for. Let's address this right away, ZoilaO.

      This guide will explain the noises coming from the microwave and offer suggestions for steps to take. You may also click on the embedded link, which closely relates to your microwave experience.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147177402, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Returned it for an upgraded model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it in the store but ended up returning it for an upgraded model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! shipping took longer then wanted! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has no handles and the black stainless .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a lot of functions and is pretty easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the whiteness of the vent and when it’s turned on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Sabbir! We appreciate your five-star feedback. Thank you for choosing Samsung! ^Lena Samsung

  • Rated 5 out of 5 stars

    Black stainless steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new color and the sleek look without a handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased very satisfied with service and product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking design and work great as it should!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to hear this, Kimmy! Thanks for being the best part of Samsung. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Who knows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came in missing parts. It was rescheduled and now has been pushed back again another month, two months after the original scheduled date of installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the front panel & preset cooktimes, reliable cooktime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new home and we love it so far

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Congratulations, Tramirez, on your new home and new microwave! We're thrilled to be a part of it. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plate/bowl gets hot but food doesn’t Disappointed with the performance

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the disappointment of dealing with a microwave not heating the food, SamM. We're here to assist.

      The link below contains information on what to do when the microwave is not heating.

      Samsung microwave is not heating:
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working

      You may also refer to page 26 of the user manual about the cookware for other solutions when the oven does not heat/heating is weak.
      https://downloadcenter.samsung.com/content/UM/202309/20230914140355282/O_ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146723605) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung