Customer Ratings & Reviews
- Model:
- ME21B706B12/AA
- SKU:
- 6486159
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plate/bowl gets hot but food doesn’t Disappointed with the performance
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the disappointment of dealing with a microwave not heating the food, SamM. We're here to assist.
The link below contains information on what to do when the microwave is not heating.
Samsung microwave is not heating:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
You may also refer to page 26 of the user manual about the cookware for other solutions when the oven does not heat/heating is weak.
https://downloadcenter.samsung.com/content/UM/202309/20230914140355282/O_ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146723605) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great for a any level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it looks so nice and works great, I highly recommend this Microwave
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friendBrand response from Samsung
Posted .A great microwave for our great customers like you, Shelly! ^Jecca
Great exhaust!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Exhaust vent works great for a microwave unit.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great with out a big handle and work even better
I would recommend this to a friendDefective door. Trying to get it replaced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very cool and matches the other appliances. The door has an issue that started a week after purchase. Makes horrible snapping cracking noises when open / shutting. Trying to get it exchanged with Bestbuy. Works great otherwise.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I’ve had. Works great and looks even better
I would recommend this to a friendgreat over range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product from Samsung super a lot of option very nice
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fam is very loud. Doesnt compare to our last Samsung microwave i could heat water at 222min and perfect. This one is 3 mins and coukd probably be more
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sharon, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. I have found some articles that may help with your concerns I have attached the link for your microwave not heating (https://bit.ly/3GSlebN). As well, as the fan making unusual noises (https://bit.ly/3e4qxbL). If the problem has not been resolved, please reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143987964) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
This is much more than a regular microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is definitely a cut above the rest.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for being the best part of Samsung, davimt! ^Jecca
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks some mean hot pockets! I tell ya. This is a beast.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it ... learning how to use it nice product
I would recommend this to a friendMicrowave heaven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Love the controls and heats perfect
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love this microwave, Matt. Thank you for choosing Samsung. ^Lo
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as well as a great value would highly recommend
I would recommend this to a friendSamsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part of a great package deal for my finished basement.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful product. I enjoy having products from Samsung.
I would recommend this to a friendCompliments my range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fell in love with all the cooking options and color
I would recommend this to a friendModern Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and large size. Like the no handle look.
I would recommend this to a friendGreat item and was a great sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bargain and quality product. Would recommend to sll.
I would recommend this to a friendLuxury Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no problems. Love the led lights and optional tray.
I would recommend this to a friend