Customer Ratings & Reviews
- Model:
- ME21B706B12/AA
- SKU:
- 6486159
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect microwave! I love the clean, sleek look!
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot research before buying the product. So far so good
I would recommend this to a friendLooks over functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy. The full length door causes you to arch your back or step out of the way to open and close. The glass buttons not responsive. Old school one with a handle and button pad is much more practical
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chevyguy,
Thank you for sharing your experience with us about your Samsung Microwave. We apologize for not meeting your expectations with our Microwave, especially the door functionality. Please know that we value your feedback and will continuously improve the quality of our products.
Let me share your product specification and manual to understand your product better.
SPECIFICATION MANUAL
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/over-the-range/pdp/091918/ME21M706BASG_V5.pdf
PRODUCT MANUAL
https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf
Here's a link to help you with the buttons not responsive concern.
The Control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/.
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144792736
Thank you for choosing Samsung. Have a great day.
^^Ross
Great shelf in this microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new microwave! Very professional install!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance of this microwave.
I would recommend this to a friendWarranty is a joke!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for a little over a year, and it stopped working. I have reached out to samsung to get it looked at, and 3 techs explained to me that the magnetron which is under warranty for 10 years, was faulty. Due to it being faulty it burned 2 spots in the painted coating not allowing it to heat the food. I was lucky enought to have time to wat h the tech and he did a great job explaining. Fast forward to now when i try to get samsung to apply the warranty they say sorry we can't. Your microwave is broken because of the burn marks inside. Seems as though if you back the magnetron with a warranty you would cover all the stuff it breaks on the way out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrianH,
We would love to discuss your Microwave to determine how we can best assist you with the Magnetron warranty.
Please see the limited warranty via the appliance on the link below for more details.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=ME21M706BAS/AA
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147184263) to help our team pull up your information when you message us.
Have a great day.
^Charles
love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE MICROWAVE IS AMAZING. WORKS GREAT. HAS SLEEK LOOK
I would recommend this to a friendNice and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love no handles to clean and slim fit. No issues so far
I would recommend this to a friendI like it a lot very nice to look at go get one to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot very nice to look at go get one today.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love installed services at best buy
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave with great features. I love it
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome. The black stainless is so pretty
I would recommend this to a friendWonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great beautiful microwave. Definitely worth it
I would recommend this to a friendGreat unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best unit I have ever own and has been maintained free
I would recommend this to a friendPerfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this microwave couldn’t be happier!
I would recommend this to a friendOTR microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT! bought as a gift, my son's family loves it!
I would recommend this to a friendBrand response from Samsung
Posted .That's wonderful to hear,msmarda. Thank you for giving the gift of Samsung. ^Lo
great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.reasonable price, smooth transaction, quick delivery
I would recommend this to a friendBeautiful & powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super strong fan, no lingering food odor, love it!
I would recommend this to a friendNo popcorn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in every mode except when you’re making popcorn. When I push the popcorn button it stops half way and gives me a C-10 error. (Overheated). I can enter 3 minutes and the popcorn cooks thoroughly.
I would recommend this to a friendBrand response from MrSamsung
Posted .Hi Chef! I'm happy to see that you like your microwave, let help you to take advantage of all features. Please go to the user manual https://bit.ly/2LOrtB3 and on page 18, you will find how to get the best experience with the Popcorn feature. Regarding the C-10 code, please unplug the unit for 1 or 2 minutes, plug it back in and then run the Popcorn option. If you don't notice any changes, please get in contact with us via:
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
Toll-free calling: 1-800-SAMSUNG
^Rafael
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung microwave and easy to use for cooking!!!
I would recommend this to a friend