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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2380 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,380 reviews
  • Rated 5 out of 5 stars

    Very nice microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! The handle-less front and black stainless finish is very sleek and easy to wipe down. It has a lot of space. The installation was manageable without a professional as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so sleek and modern. It really goes well with my new kitchen and it looks amazing. I love the high power of the microwave. It’s a great piece that goes well with the rest of my Samsung appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick design microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave with a huge interior and a slick, expansive all glass front that is also the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! I mostly have Samsung appliances and so far they don’t disappoint. Most def top brand in the industry. I’m using it as a hood vent blower and the fan built within is very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Stainless Wonder

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is really nice. I probably should have went with a smart microwave, but pricing was a factor here. The handle-less door is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the microwave works great. My other one went out before the warranty ended, so I got this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well. It works as a microwave should.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, looks clean and elegant. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic is quite and super super beautiful my kitchen looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older model that door broke on. Was able to find this unit at the Outlet store for an excellent price! Looks great and is top of the line. Would recommend to anyone in the market to purchase one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, and looks sleek, and different from traditional ones. Heats up food great and has a lot of features, which I have yet to discover. Only downside is that the stainless steel is a fingerprint magnet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave oven! Purchase was made easy by the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another brand of microwave. So I had to drill new holes in cabinet and put different mounting bracket on back wall. Why can't there be some kind of standardizes mounting to make things a little easier!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hiker! Thank you for choosing Samsung! And thank you for your valuable insight into the customer experience with this microwave. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Bespoke Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wight color does not match the fridge and stove. the ventilation fan is too loud I bought soundproof material to reduce the noise and didn't help, the vent fan outlet is too close to the edge which I had to cut more from the cabinet to fit venting attachments.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DarmanD,

      We understand how you feel about your microwave. We are here to help you in any way possible.

      We recommend checking the resources below to determine the noise coming from your microwave.

      Samsung microwave is making unusual noise:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146697672), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment. It's working perfectly. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time to order an appliance online. Thank you, Best Buy. Great product and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!................... ...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match other appliances. But like the look. As well as providing a strong fan since ours will be installed over the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this microwave because of its appeal. Had no clue all the options. I am still amazed at all its capabilities. Can you believe there’s a button to melt butter and heat up kids meals? Seriously another great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint resistant, Easy clean interior were top wants. The only minor negative is the glass touch panel isn't as sensitive as ones I've used in the past. Requires deliberate separate touches. Otherwise very good

    I would recommend this to a friend