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Customer reviews

Rating 4.4 out of 5 stars with 2380 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,380 reviews
  • Rated 5 out of 5 stars

    Best deal ever at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Best Microwave ever. Nice looking with great functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek look... No complaints at all. Very strong fan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave review. Except install and product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working 1 Year Later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave last December 2023 and had no issues with it for the most part. Would have loved to give it 5 stars until it literally stopped working almost 1 year to the date that it was installed. A few days before Christmas and the microwave won't heat anything up. I called Best Buy to schedule a repair appointment, since the microwave is under the Best Buy Protection Plan until December of 2025. I was informed that I needed to first pay $49 up front before they send someone out to look at it. Then the repair would only be covered at about 20%. At this point, I'm considering just purchasing another microwave. Microwaves should last several years, especially when taken care of properly, which mine is. This is very frustrating and hence why I am writing this review. No one should have to buy a new microwave every year.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Donaven,

      We understand how you feel regarding your microwave. We are here to help you.

      We recommend checking the resources below for steps to take when the oven is not heating.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1148055792), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really wonderful microwave oven that cooks food as if it was done in the oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the microwave, working great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time purchasing this model. One for the house we sold and one for the new home. Works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Sandra! Thanks for sharing your experience! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great looker and worker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic microwave. Does everything you could ask for from a microwave oven and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built to last! All buttons works flawlessly. The ceramic interior is especially easy to clean. Would recommend to anyone looking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave . Best buy did great even though it took a while to get to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no problems. It cooks well and has great ventilation for the gas range. A lot better than the Whirlpool unit this replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave. So happy I upgraded my package. this is so modern, and pretty to look at. it heats evenly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a beautiful microwave. I got this as a gift for my mother and she loved it. It works perfectly and has a beautiful look to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not in love with how the burner is set-up. Sometimes it doesn’t seem to get hot enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok like my old one better. Hard to use. Hard to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing I would recommend this to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Occupies very little room but offers large cooking level. Strong fan that can be a little loud on max and mes level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it claims. The fan has a super high setting and does not disappoint. If you buy a microwave this should be the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice efficient and effective oven the stove range. Open and divided space with rack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is a sleak well functioning microwave.

    I would recommend this to a friend