Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,999.99
Clearance
The comparable value price is $4,589.99

Customer reviews

Rating 4.5 out of 5 stars with 111 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the Family Hub for its entertainment and communication features, with many mentioning how much they enjoy using it. The modern and sleek design of the refrigerator is also appreciated, with customers saying it transforms their kitchens. Customers also appreciate the various features of the refrigerator, such as the two different ice sizes and the large screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 111 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything we expected and more. We love the two separate ice sizes and the water pitcher!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Features

    Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge. Lots of features. Lots of room. Family hub is cool.

    I would recommend this to a friend
  • Cons mentioned:
    Apps, Complicated

    Rated 2 out of 5 stars

    Unpleasant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated. Not enough information on printed manual Apps are not user friendly Still trying to download pictures without success I will return it if I only have the chance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that this experience is different from what you anticipated. Let's get you assisted with what you're experiencing with the fridge, SantiagoC.

      For added reference, I have shared a link below for instructions on customizing your Samsung smart fridge panel, which includes the basic operations of the apps and wallpaper customization. Please watch the video and click on the hyperlinks for additional help.

      Customize your Samsung smart fridge panel.
      https://www.samsung.com/us/support/answer/ANS00062804/

      We would like to speak to you directly to help you with downloading the pictures from the refrigerator hub.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147068416, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great addition to kitchen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a side by side to the 4 dour and couldnt be happier. It is a great fridge, the door ina door is excellent. The family hub is really ingraining itself in our lives. Samsung hit it out of the park with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome samsung Bespoke fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the space and design. the best part is the media display in the fridge. You can play your favorite music videos, and news channels and slide show your favorite photos. it's also easy to manage through the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking fridge, lots of room, love that ice maker is in the freezer and the 2 different size cubes. The flex cooling is what made me purchase this along with the huge screen. However, the bottom right portion of the fridge freezes everything regardless of what the temp is set at. Other than the freezing in the wrong section, fridge has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Bespoke hooked.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. Surprized that I like the extra features because I just wanted the french doors. My husband likes the geeky stuff. But we both enjoy the family hub and leaving msgs for each other.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Amazing Fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I was not a big fan of all the bells and whistles to begin with but our children love it! From our little that’s 5 to our teenagers! Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    GOAT

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought this refrigerator and I think this one is the best of all we owned in the past. I really love and enjoy big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am loving it !!! Best fridge so far.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Bespoke fridge, and I'm thoroughly impressed with its innovative features. The calendar integration is a game-changer, providing an instant glance at my day-to-day schedule right from the fridge. The menu recipes and online capabilities make meal planning a breeze, adding a whole new level of convenience. The interactive design enhances the overall user experience, making it a standout addition to my kitchen. Overall, the Samsung Bespoke fridge combines style with functionality, offering a modern and efficient appliance for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    samsung bespoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - BESPOKE 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub+ - Charcoal Glass Top amazing refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My family’s favorite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator/ smart hub, but keep a microfiber towel handy as the fingerprint traffic is busy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Samsung Bespoke 4-Door Flex Smart refrigerator since last 8 months. We are very satisfied with its performance. The large display, Alexa support and other application added more value to this product and easy to implement home-automation with this product. I wish they have more memory and application support. I still need to find out whether this support any external memory or not.

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    Work of art

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, beautiful and so much tech it feels like i haven't even come close to its potential

    I would recommend this to a friend
  • Cons mentioned:
    Big

    Rated 5 out of 5 stars

    Nicer than it needs to be

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and stupid. But so cool. The screen is responsive and the fridge cools fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is now

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is from the future. It has everything you could think of wanting in a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Shelves are quite shallow compared to our previous Samsung model.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Very good excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good ref and I am happy and loved it and the hub is good and I would recommend this ref as an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ref

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, amazing compartments, easy to use, user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Amazing

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, it is an amazing refrigerator. Love the look and futures

    I would recommend this to a friend
Sponsored