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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 111 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the Family Hub for its entertainment and communication features, with many mentioning how much they enjoy using it. The modern and sleek design of the refrigerator is also appreciated, with customers saying it transforms their kitchens. Customers also appreciate the various features of the refrigerator, such as the two different ice sizes and the large screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 111 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an awesome experience so far and the hub is phenomenal and very useful. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent everything working with no problems. Love all the features including internet and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It's user friendly and cutting edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.. Worth waiting for 4 months long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! On a great item very happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love the 2 different ice selection and this model screen is bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator and wonderful service perfect fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only returned it because I made the mistake on height and it didn’t fit in my cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just a refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive device! This is next technology, but very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I’ve ever had. It’s amazing the screen quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new fridge…………………………………………:::::::::………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice product, fast and reliable delivery very friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful upgraded fridge that has it all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just got delivered. Looks very sleek and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refri

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my Samsung refrigerator, best investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing great so far Love the extra speakers placed on this new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best perches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it very much, it works very good best perches

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge and has all the functions that we need

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    What a mess

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review a product that I haven’t received. Best Buy has done its very best to mess up every possible delivery scenario you can imagine. No confirmation calls, no firm delivery date, changing delivery dates without any notification and just an all-around weakness as far as customer care is concerned. I don’t know what the product is going to be like because I haven’t received it. Thanks to the ineptitude of the department responsible for deliveries.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      It saddens us to hear about your experience with the delivery process. To better assist you, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Have a great day!

      Chrystel Samsung

  • Rated 4 out of 5 stars

    La pampara!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve loved more space on top but overall its awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera not working, ended up returning. Not worth the trouble

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JasonN,

      Thank you for choosing Samsung for your refrigeration needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

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