Customer Ratings & Reviews
- Model:
- RF23DB9900QDAA
- SKU:
- 6571688
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+'s overall performance, praising its features and durability. The ice maker also receives high praise for its efficiency and the variety of ice options. Positive feedback highlights the refrigerator's advanced technology and useful functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung bespoke TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fancy Fridge. Love the features and durability
I would recommend this to a friend the screen stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the refrigerator, everything was perfect, I love the bottom part, it can be used as a refrigerator or freezer, and it's very spacious, but after two months the screen turned off and didn't turn on again for no apparent reason.
I would recommend this to a friendBrand response from Samsung
Posted .Rosell, we understand the importance of a reliable fridge. Allow us to help.
We recommend checking this guide if your family hub screen is not working. Please click on the embedded word.
Refrigerator panel or Family Hub screen is blank or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-control-panel-or-family-hub-screen-is-blank
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150239128) to help our team pull up your information.
Have a great day.
^Camille
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchase. Love my new bespoke fridge.
I would recommend this to a friendI love the Bespoke line.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator. Yes, Samsung has a bad reputation. I know! I just buy a protection plan. Appliances don’t last like they used to anyways anymore. The more technology they add to them even worse.
I would recommend this to a friendSangsum refrigerador
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good people súper fast shipping and organitation
I would recommend this to a friendSamsung Bespo..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product from samsung its beautifull and strong
I would recommend this to a friendKitchen makeover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge fits right into my newly remodeled kitchen.
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is insane I’ve been waiting for this fridge for the last 3 month and nothing.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit, highly recommended to anyone who like to enjoy watching while in the kitchen
I would recommend this to a friendBrand response from Samsung
Posted .JoelErice, we are glad to know you love the features of your fridge. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Ultimate Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's functional, efficient, effective and fun. This is the ultimate refrigerator.
I would recommend this to a friendSamsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Refrigerator ever and great service from best buy
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went as planed. Great device from delivery and setup
I would recommend this to a friendFEEDBACK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery and customer service were excellent. very pleased
I would recommend this to a friendSamsung Refrigerator that was not in stock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The proces has Ben very disappointing. We weee sold this refrigerator that we were very excited about, had all the features that we were looking for and more. There days layer, Best Buy came out with a President’s Day promotion so we went back to the store to request the change. The sales employee was not able to adjust the price down so she canceled the purchase with a delivery date of Feb 20 and put it through again with changes and a free $400 gift card to be delivered March 29. We said OK and left the store. A week later we were contacted through a call and text by Best Buy Customer Service to be informed of a delivery date change. I called and spoke with BB customer service agent which informed me that the delivery date was changed to beginning of May/025 because they never had the product in stock and need to place an order with Samsung to have it delivered to them by April 18 and then made available to me for beginning of May. At this point we went back to the store, cancel the order and returned the payment. I wish Best Buy would stop advertise appliances as a display if they do not have them in stock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall purchasing experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Slow delivery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. They gave me two delivery dates and then they cancelled both. Now I have to wait an additional 3 weeks for delivery, If that date is not postponed. They blame it on the “special order”. Very slow service. As big as the company is I would expect more precise and faster service . All they can say is “sorry”. Lame!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RaulL,
We understand how you feel regarding the changes to the delivery schedule of your order. To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Never gain from beat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy will take your money and say it is in stock.. once you get a few days out from delivery they push it out.. I have now been waiting 3 months and have no confidence I will ever get my appliances.. canceled the order
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
- Pros mentioned:Functionality, Ice maker
Fridge of the Future
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and functional fridge. It was definitely worth the wait and the family loves the two options of ice available to them.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. It’s better than we expected. Can’t wait to use all of the features.
I would recommend this to a friend All but AI is amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an absolute upgrade. Makes the whole room feel futuristic. Also functions as an entertainment system for your kitchen. Great audio. No regrets.
I would recommend this to a friend
