Customer Ratings & Reviews

I’ve had the refrigerator for a month now I love it had to update program in once and that called for me to unplug the refrigerator which if I was alone, I would have to pull out the refrigerator to unplug it and then plug it back in. There should be something on the screen to restart it. That’s the only downfall but it’s my new toy. I love technology.

We absolutely over the white glass of this fridge. It fits right in with our design aesthetic. The integration of Alexa and all the features are great. It’s definitely a show stopping and major conversation piece.

Spacious, good morning, very functional and great brand.

The Samsung Bespoke 4-Door Flex Counter Depth Refrigerator is a game-changer for any modern kitchen. The AI Family Hub+ is a standout feature with its large 32" screen that brings a ton of functionality. From streaming music to controlling smart home devices, it really does keep you connected. I particularly enjoy using it as a slideshow for parties, adding a personalized touch to events at my house. The color customization is a fun touch that allows me to change the fridge's look whenever I want to freshen up the space. The AI Vision Inside is incredibly helpful—it automatically tracks what’s in the fridge, so I can check my inventory from the grocery store with ease. The Beverage Center is another fantastic feature, especially the AutoFill Water Pitcher, which I love using for infused water. Plus, the Auto Open Door is a lifesaver when my hands are full, and it's great that Bixby can assist in opening the doors too. Overall, this refrigerator blends convenience, style, and technology seamlessly, making it a perfect fit for my kitchen."

excellent refrigerator, it really is the best on the market, apart from preserving food, it is incredible how it looks in the kitchen, with a beautiful smart screen it can monitor all the smart equipment in your home, very easy to configure, I recommend 100%

This is an awesome refrigerator its expensive but it’s worth every penny.

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Very nice fridge w/ latest technology, good cooling system , attractive

Nightmare experience and it isn’t even over with!!!! We ordered the standard size to be delivered 11/30 and had to exchange for counter depth (which was an additional $1200). During the original delivery there were many issues that caused damage to the exterior of our home. Waited the 10 days (12/10) for the exchange date (without a refrigerator in our kitchen) for them to call us same day of delivery and tell us it was back ordered and we weren’t going to be getting a fridge. I made them take the other fridge as it didn’t fit in our home (left outside by first delivery company so we spent $100 in tarps to cover it) and they pushed our next exchange date to 12/23..we continued without a refrigerator in our home. 12/23 comes and they bring the fridge but they break a wire in delivery. Customer support told us to accept this one and have a tech come out. Tech comes Friday 12/27 and within seconds sees he cannot fix it and has to order a new door replacement. Door appt is 1/7..he suggested we request another exchange because there were many issues with the fridge (constant door open sensor, temp for freezer reading 50F and more.) that he can’t guarantee will be fixed with the new door. I call to set up exchange and the woman tells me it’ll be 1/25 until we get one. I said no find me one sooner and she tells me she can have one to me before the end of the year, this phone call was 12/27 so that was what we wanted. Told me someone would call me in 24-48 hours and no one ever called. I called back on Monday 12/30 only for them to tell me she didn’t actually do anything and now we can’t get the exchange until 1/28..we have not had a fully functioning refrigerator in our kitchen since removing our old one on 11/30!! This is ridiculous. The contact that gave me her direct line won’t answer my calls and I’m not even getting angry at her I’m just frustrated now! And now it’ll be 4 days of missing work to deal with this issue….will we ever get this fridge fully working or a new one?!?!

I like it it’s big and beautiful design l recommend

The fridge is pretty cool the asthetic is nice and fits with most modern asthetics. Apart from the style it has cool features like the flex zone and the custom fridge portion. The screen is also pretty sick the only thing i dont like is the AI's capability to recognize food items and the limited selection of apps for the fridge. Besides this the fridge is sick.

The Samsung Bespoke 23 cu. ft. 4-Door Flex in White Glass is sleek, modern, and highly functional. The Family Hub makes managing groceries easy, and the counter-depth design fits perfectly. Flexible compartments, great beverage center, and smart features combine style with convenience. A statement piece for any kitchen! ✅

Excellent fridge and freezer ice makes good amount and love the automatic pitcher

we love it the icemaker is the best providing two sizes of ice and the flex space is a great option

We are thrilled with our new refrigerator! It's smart, stylish, and incredibly versatile. However, I rated it 3 stars due to the bad delivery experience. We were informed by BestBuy that we would receive a call or text when the delivery was en route, but after waiting for hours, the call we received was from the driver stating he was already at our home and could only wait for 5 minutes. Unfortunately, I was 15 minutes away, so I had to instruct him to leave the refrigerator outside our garage. It was extremely heavy, and my wife and I struggled to move it inch by inch inside. Adding to the confusion, I received a text an hour after the driver had left, indicating that my item would arrive soon. This sequence of events leads me to believe there may have been a mix-up or miscommunication in the delivery process.

I love how it looks aesthetically. You can tell it's very good quality just by looking at it.

Amazing fridge fit and finish are perfect and the ice makers make more than enough ice.

Was looking for a fridge and saw this model at local Bestbuy store, like it’s modern design and especially beverage center!

Love this fridge! So many cool features. If techy items are your thing, get this!

I love this refrigerator. Disappointed with Samsung. They were running a promo where you get an extra set of glass panels for the front in any color you want and as hard as I tried and this many times as I tried, they were always out of colors or I could not get through But the refrigerator is pretty cool! I'm happy with it