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Customer Ratings & Reviews

Your price for this item is $3,599.99
The comparable value price is $4,589.99

Customer reviews

Rating 4.6 out of 5 stars with 85 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with AI Family Hub+'s overall performance, praising its features and durability. The ice maker also receives high praise for its efficiency and the variety of ice options. Positive feedback highlights the refrigerator's advanced technology and useful functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
  • Rated 3 out of 5 stars

    Cool - But could be so much more!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Fridge, especially the 27" touch screen. So why the 3 star review? Because it's pretty limited in what you can do with it. It has issues connecting to local websites Ex. HomeAssistant. You can only install a limited number of Widgets/Apps on it, and by limited I mean they barely exist. They have also discontinued some of the features that were selling points like the AI vision for what's in the fridge. They have limited support for things like your doorbell cam or home automation. Doesn't support Reolink (currently or that I've found) menus could be easier, Bigsby seems limited in what it can do with the other devices (Stove/Dishwasher) at least it does not explain them well or offer options. "Turn on the Oven light", I can't do that, Turn on the Range light, I cant' do that. After 3 or 4 extra trys the you might hit the right command to do it. I like the 4 doors, the drink center, the different types of ice, the white glass doors don't show finger prints. The doors can open with a touch if your hands are full. It's a great fridge, but.... They really should have done better on the built-in beautiful touch screen. They can easily update this at any time. Sadly the pending update removes features. So, happy but disappointed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Randy,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a fridge and saw this model at local Bestbuy store, like it’s modern design and especially beverage center!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful awesome refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Disappointed with Samsung. They were running a promo where you get an extra set of glass panels for the front in any color you want and as hard as I tried and this many times as I tried, they were always out of colors or I could not get through But the refrigerator is pretty cool! I'm happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung-Bespoke 23Cu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed!The refrigerator is awesome!The integration of Alexa and other features are great!Very functional!I recommend to my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start with, we love the big screen which is much bigger than the previous Family Hub which was abundantly used by kids. There are more features with this product to reduce the smudges like door opening with button click etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had such a wonderful experience with our purchases at Best Buy at the Summerlin Las Vegas, NV location, all because of Donald! He was always helpful and pleasant to work with. He went above and beyond to help us pick out the right washer, dryer and refrigerator. He made it very convenient for us to shop and pay over the phone which was a great help for our busy schedule. He also helped us with all the available discounts that Best Buy was offering. Overall, we are very happy with the products and services. If you plan to shop for any appliances at Best Buy, don’t forget to ask for Donald. The refrigerator looks great and is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and freezer ice makes good amount and love the automatic pitcher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 23 cu. ft. 4-Door Flex in White Glass is sleek, modern, and highly functional. The Family Hub makes managing groceries easy, and the counter-depth design fits perfectly. Flexible compartments, great beverage center, and smart features combine style with convenience. A statement piece for any kitchen! ✅

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best refer I choose for my need, I am so happy with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Modern Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is pretty cool the asthetic is nice and fits with most modern asthetics. Apart from the style it has cool features like the flex zone and the custom fridge portion. The screen is also pretty sick the only thing i dont like is the AI's capability to recognize food items and the limited selection of apps for the fridge. Besides this the fridge is sick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    innovative and ultra modern

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it the icemaker is the best providing two sizes of ice and the flex space is a great option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful 4 door fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great flex refridge. Lots of really cool features Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Ultimate Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's functional, efficient, effective and fun. This is the ultimate refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is an excellent addition to our kitchen. Has plenty of space and kids love the wifi. Music in the morning starts our day off right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, works well, draws a lot of attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about this fridge, to the look and the space. It was everything we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we got didn’t work. We got it returned and a new one and it has been amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and has lots of room. Having the hub and the drink station makes life so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricey but great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with no problems to speak of yet. Does have a lot of its options hidden in the hub, but once you get used to that it is great. Obviously pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I am enjoying every minute of this fridge!

    I would recommend this to a friend