Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $3,329.99

Customer reviews

Rating 4.5 out of 5 stars with 37 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Bespoke 23 Cu. Ft. 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center highly, praising its overall performance, sleek design, and convenient beverage center. Many appreciate the ample storage capacity and the refrigerator's ability to fit well in their kitchens despite its size. The flexible storage options are frequently highlighted as a positive feature. The refrigerator's aesthetic appeal is also a recurring theme in positive customer feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    A Fridge that stands above

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new fridge breaks down any old rumor that samsung cant do water right. Proof is in the beverage center and the easy to use freezer access is awesome, Which if your down and out as I was, with drawer freezer models as well as difficult to reach water filter replacements this fridge is a godsend ! Looks great and I cant be any happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KBT review of Samsung Bespoke refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from being spacious the design layout works extremely well for us. The design encourages you to remain organized. We like having the water jug in addition to the water on demand. The finish of the product holds up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, slim and effective !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product - excellent design. This fridge holds as much as our old full- depth but is much easier to organize and find items. We love the flexible zone and the two ice size options. Much more room in our kitchen aisle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Beauty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator will have 4 white glass panels to match kitchen cabinets. Two different types of ice make it convenient for different drinks. Lots of value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung BeSpoke Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent, being the one we selected for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would highly recommend price could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful fridge.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely BEAUTIFUL. However, my arrived defective. Samsung was helpful. Best Buy was great with an exchange.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Clean lines

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Fits in perfectly. I love the clean look of the front with no ice maker showing. No handles. Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator. Come to find out three of our neighbors have the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sleek fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with amazing features, customizations and quick water jug refills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Spacious and very slick design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes time freezer to get cold, stains easily on touch ,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge especially the beverage center!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Apple,

      Thank you very much for your review of one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Terrible customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been hands down the worst buying experience. The installation team has now scheduled and then cxld my appointment seven separate times. I’m still without a fridge and the fact this survey was sent to me is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this matter about your installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 1 out of 5 stars

    But the full size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to small. Ehen you pit stuff on the 1st shelf the drawers wont open.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have the best experience with your fridge, CarrieB. Let us help you out.

      To maximize the shelves of your fridge, please click the link and hyperlinks for tips.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147663652, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this refrigerator for almost a month and love it! Especially loving the beverage station and the French door freezer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to reduce height to 72" PLEASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator with great features and build quality. But they REALLY need to reduce the height to 72". Almost all modern home cabinets are built to 72" height.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JasonBB,

      Thank you very much for your observation of our refrigerator. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

Sponsored