Customer Ratings & Reviews

Delivery was fantastic as was the gentlemen that delivered! Downfall;was given a water line stollin package,no water line installed, 2nd team came-still no install! I was charged for installation not completed love the FRIDGE

Great and powerful product backed by it’s signature brand. We love the ice machine that delivers two types of ice as well as the glass panels that enhances the art decor of the kitchen. No other products can compete with this refrigerator.

I love this refrigerator. The convenience of the center drawer is amazing. How did I ever live without a dedicated beverage drawer? Delivery went very smoothly.

So far so good, we have only had it installed a few days. I really like the fridge so far. A few things I noticed - 1) It seems to be a bit loud, at least louder than our last fridge. But that may just be from when we first plugged it in and it needing to get to the right temp. I don't seem to notice it as much now but maybe because I am used to it? 2) The extra step of opening the door to get to the beverage center is a bit annoying, but on the plus side you just have the clean lines on the exterior and not the unsightly water dispenser. 3) The last fridge had a read out stating how much water was being dispensed. I will miss that. This fridge is better looking and connects to the smart things app, the multiple size ice tray is something I think I will enjoy as well. These minor things are more my quirkiness and not issues with the fridge it self.

Originally I would've rated 1/5 star but thanks to Tommy the store manager and Andrew from backend support (not in store) The problem was finally solved. 1. We order glass white when it came we were excited because we bought matching white glass custom cabinets to match. When they took it out of the box the thing was light gray. Not like any, youtube, photos, or reviews we have seen. Then I dug deeper apparently Samsung screwed up royally and are not able to produce white glass anymore and all white glass has hints of gray. Dark to light. 2. The fun began, Tommy and andrew helped swap 3-4 other fridges and even tried swapping panels but they were all gray. 3. At the end, when I gave up I just swapped to a black fridge and it came out great. Overall, I would work with Bestbuy again but definitely NOT SAMSUNG. This is a COMMON PROBLEM. Look at forums and reddit you will see multiple ppl have this problem with this color.

I absolutely love my fridge! I like the two different ice size options. I like the snack drawer and the fact that I don’t have to open the whole fridge to get a drink, just the front door.

Love the internal layout and space, and the outside is very sleek and modern.

Great fridge. Super quiet. Easy to access everything. Comes with a cool ice drawer that holds. one full bag of party ice. Comes with a scooper. Best fridge we have ever had

I love my new frig. I have so much more space, and the best buy salesperson was very helpful in helping my husband and me choose the perfect frig for our home. I will be buying more appliances from bestbuy.

I love the sleek look of no handles. Yhe hidden water in the door is easier to keep clean and is super handy for quick access items. It does take up space in the interior but, that is not an issue for our family.

It met our needs; we like it much better than our last refrigerator.

Beverage center is as good as it looks- love the pitcher full of cold water ready to go! Great use of space all around. You tend to have to open both doors to reach all the way in as they are a little narrow.

We love our new fridge. We wanted white color because you get finger prints on stainless steel ones. But honestly these one's are not too bed as of now.

In love with our new fridge , extra fancy beverage center smudge proof easy to clean

Bought this after our Jenn-Air started to fail. We love this refrigerator and our friends can’t say enough about how nice it is.

One of the best fridges we’ve ever owned. We didn’t realize how convenient the beverage center would be until after we got it. Definitely recommend.

I like the new ice maker in the freezer and water dispenser inside the door we replaced unit with those two items in the upper door which didn’t work right from day one.

I love the spaciousness of this refrigerator. The beverage center is so aesthetically pleasing. And nugget ice???? Win win!

Replaced an aging refrigerator with this Samsung. It looks great compared to the stainless steel unit it replaces. It makes the kitchen look more modern and classy. Functionality and space inside is better than the old refrigerator also.

Loving this refrigerator! We didn't think we would use the water pitcher much, but we are loving how much quicker it is to use that vs pushing the water dispenser. The top drawer is great to have help organize the freezer items.