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Customer Ratings & Reviews

Your price for this item is $1,799.99
The previous price was $2,789.99

Customer reviews

Rating 4.7 out of 5 stars with 660 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 660 reviews
  • Pros mentioned:
    Beverage center, Spacious

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator last june so far i don't have any problem on it.the design is sleek easy to clean beverage center is good i never buy any bottled water anymore water taste is good same as water bottle ice maker is perfect 2 different ice cubes i used big ones for shake and smothies while small ice is good for drinks soda and tea.the middle storage is great for kids drinks and food adjustable temperature.i'm still waiting for the lower panel on my fridge hope this fridge will last for many years as this one is my biggest purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A work of ART

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Coolest refrigerator going. And an awesome deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge❤️ makes tqo different sizes of ice and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors also the new improvements like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My precious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this refrigerator. Installers were wonderful. I downsized to a counter depth refrigerator from a side by side but I can hardly tell a difference in capacity. The shelves are deep, the ice is nice, and I love having the ability to change the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator that I have ever owned! However, if you have a problem, Samsung service department is terrible. Make sure you get a Best Buy warranty to protect your appliance.

    I would recommend this to a friend
  • Cons mentioned:
    Condensation, Damaged

    Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown to us, the fridge arrived damaged and neither Best Buy or Samsung will do anything about it. From day one, the freezer would have condensation that led to everything in it getting frostbite. We reached out and a tech came out, they determined the fridge has damaged under the freezer drawer which is not visible unless you look under it and the fridge needed to be replaced. Samsung claims it’s physical damage so it is up to Best Buy and Best Buy refuses to do anything since in all the back and fourth the 60 day return window has expired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I will buy it 1000 times more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it … it is totally worth it. And I like the color because it goes with everything. My kitchen looks stunning…

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Counter depth

    Rated 5 out of 5 stars

    Sleek Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge love the beverage center! Even though it’s counter depth there’s plenty of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Good arrange Ent for water and ice. Storage has good compartments . The freezer has options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new refrigerator. My daughter loves the beverage station. Modern looking with out handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator The middle door is great for all kind of sodas

    I would recommend this to a friend
  • Cons mentioned:
    Delivery issue

    Rated 1 out of 5 stars

    Guaranteed To Not Get Fridge If Buying This Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could review this, but you need a fridge to give a review. I purchased this fridge over a month ago and Best Buy has yet to deliver the item. I have had to reschedule the delivery date FIVE TIMES now, even though Best Buy knew the fridge wouldn’t be available for delivery until January of next year! They don't care if it inconveniences your time and you missing work. And yet they promised me MULTIPLE TIMES that I would receive it this year. They also keep blaming Samsung for the issue. And if they promise you compensation for the trouble, it’s only 0.5 percent of the total cost of the fridge. I’ve heard it all from them at this point. Save yourself the headaches and purchase a completely different fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of the Samsung fridge. Haven’t had any issues. Love the beverage center, the water is ice cold, love the pitcher option! I don’t have to wait to fill my water bottle at the waterspout thing, (I know 1st word problems lol) but super happy so far. Also like the options of changing out the panels. I do have the counter depth one, so it is a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout and the quality! The drawer is so great! Easy grab items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Bespoke refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new frig! It’s beautiful. Highly recommend. My daughter’s looking to buy one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Need to tested a little longer. But so far is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator so much room changes my kitchen with a modern look

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful. Huge amount of space inside and convenient space it is. We had a side by side and after a few weeks we have no clue why we didn’t switch sooner. Plus it has a pullout drawer for even more space. Everything has its place now and we love it. Also, the fridge makes absolutely no noise, which is awesome. 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect addition to my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!! I have the white glass panels and it looks so sleek and seamless with my white cabinets and countertops. I love the 2 different size ice cubes it makes and the customizable zones. The fact that we get 2 free custom panels is just icing on the cake

    I would recommend this to a friend