Customer Ratings & Reviews

I wish I could review this, but you need a fridge to give a review. I purchased this fridge over a month ago and Best Buy has yet to deliver the item. I have had to reschedule the delivery date FIVE TIMES now, even though Best Buy knew the fridge wouldn’t be available for delivery until January of next year! They don't care if it inconveniences your time and you missing work. And yet they promised me MULTIPLE TIMES that I would receive it this year. They also keep blaming Samsung for the issue. And if they promise you compensation for the trouble, it’s only 0.5 percent of the total cost of the fridge. I’ve heard it all from them at this point. Save yourself the headaches and purchase a completely different fridge.

I’ve been using the Samsung Bespoke 23 cu. ft. French Door Refrigerator for a while now, and overall I’m very happy with it. The first thing that stood out to me was the modern design. The customizable panels really make a difference—it gave me the flexibility to choose a color that matched my kitchen, and I like knowing I can update the look in the future without replacing the whole appliance. What I liked: Spacious layout: The interior is well-organized, and the adjustable shelves make it easy to store tall items or rearrange space when needed. The French doors open wide, which makes it easy to see everything inside. FlexZone drawer/freezer design: The freezer is roomy, and I really like the pull-out drawer organization. It keeps frozen foods easy to access without digging around. Quiet and efficient: The refrigerator runs quietly, and I’ve noticed it keeps a very consistent temperature, which helps keep fruits and veggies fresh longer. Smart features: The built-in controls are intuitive, and being able to adjust settings easily is a nice plus. What could be better: The finish, while beautiful, does show fingerprints a bit more than I expected, so I find myself wiping it down often. The ice maker is on the smaller side—fine for daily use, but if you host often, you may run out. Overall experience: This refrigerator combines style, function, and efficiency really well. It feels high-end, looks great in my kitchen, and has been very reliable so far. If you want a customizable design with plenty of storage space, this is a great option.

This is a good stylish refrigerator. It is not too big or small. It is just right. You have just the right amount of space for all your storage needs and the beverage center is great. The water pitcher fills up automatically and you can put fruit in it to have flavor in your water without the sugary drinks. You can also set the temperature in the middle drawer to store wine. We are a household of 4 and have not needed anymore storage. I like the ice maker 2 choices of ice. The under door-drawer handle is great so you won't have to leave your handprints on the glass. The glass panels are easy to clean. It keeps your food cold and your freezer is just right. You are able to choose the color of panels that you want but ordering more than one color will be a pain to store the extra panels. A bigger size is available for someone who has a bigger family.

We’re extremely pleased with our new fridge—it’s been an outstanding value. The multi-size ice option is a fantastic feature; having both small and medium cubes is ideal for different drinks. The fast-fill water pitcher inside and the external dispenser are incredibly convenient. We especially love the adjustable temperature middle drawer—it’s versatile and perfect for everything from snacks to deli items. And the fact that you can control the fridge with a phone app? That’s next-level. Truly impressed. Solid 5 stars!

I love this fridge so much. I literally say it every single day. It's beautiful, first off. And the beverage center is a freaking dream! The auto-refill pitcher makes it super easy to fill up my 40oz bottle of water, and both ice sizes are always full and ready for use - with a scoop and a dedicated slot for it! The middle drawer is a fun feature that we use a lot more than expected. Overall, we can actually see what we have and I feel like we waste less because of it. It's been a dream fridge. Did I mention I love this fridge?

I’ve had this refrigerator for a few months now, and I’m genuinely impressed. It’s spacious, quiet, and energy efficient everything I was hoping for. The cooling is consistent, and fruits and vegetables stay fresher for longer thanks to the well designed humidity controlled drawers. The layout is intuitive with adjustable shelves that make it easy to fit everything from tall bottles to wide platters. The freezer section is also roomy and well lit. I especially appreciate the built in water and ice dispenser it works flawlessly and adds real convenience. Overall, this fridge has exceeded my expectations. It looks sleek in my kitchen and performs beautifully. If you’re in the market for a reliable, great looking refrigerator, I highly recommend this one!

Water leaks and i have to file property damage claim. Took best buy more than a week to just to exchange the defective unit and who knows how long this claim process is going to take

Such a beautiful fridge and very roomy! This is great for a big family, love all the drawers and compartments. The best part is the water dispenser inside the fridge as well as tiny ice chips my kids absolutely love! This is such a great buy we are super happy with it.

Amazing looking fridge. Never thought I could love a refrigerator so much, but I do. Had a “stainless”Samsung before and had a ton of problems. The ice maker broke (notorious for that model) and the crappy “fingerprint free stainless” was not true stainless. Everything stained it - water splashes, wet fingers, anything. Owned stainless for years, but THAT was not regular stainless. So when we bought this fridge, we were free! Awesome ice maker with 2 kinds of ice. Still adjusting to counter depth, but has plenty of room. We use the middle drawer for drinks on one side (cans store standing up!) and meats and cheeses on the other. The auto water dispenser is a game changer. Didn’t think we’d love it so much! Fill up glasses, put back in fridge and VOILA! your water pitcher is filled when the door closes. Fridge is easy to clean since it’s glass. And did I say it looks great?? We bought the teal panels on top with white below. You won’t regret it! Seriously, everyday I exclaim, I love this fridge!!

I have had the Samsung BESPOKE Refrigerator for quite some time now, and I can confidently say it has been an incredible addition to my kitchen. This refrigerator not only looks amazing with its sleek stainless steel finish but also performs exceptionally well. It truly stands out as a modern and stylish appliance that fits seamlessly into my kitchen’s design. One of the first things I noticed about this refrigerator is how much space it offers. With a total capacity of 23 cubic feet, it provides ample room for all my groceries. The four-door design is incredibly practical, allowing me to organize my food easily. I love the way the French doors open up to reveal spacious shelves and drawers, making it simple to find what I need without having to dig around. The Beverage Center is one of my favorite features. It’s a dedicated space for drinks, which means I can access my beverages quickly without opening the main doors and letting cold air escape. This feature is perfect for my family, as it keeps our drinks cold and easily accessible, especially during gatherings or hot summer days. The smart technology integrated into this refrigerator has been a game-changer. Being able to control and monitor the fridge through the SmartThings app is incredibly convenient. I can adjust the temperature, get alerts if the door is left open, and even check the status of the fridge from my phone. This feature has added a level of convenience and peace of mind that I didn’t know I needed. Maintaining this refrigerator is a breeze. The stainless steel exterior is not only stylish but also easy to clean. The interior shelves and drawers are designed for easy removal, making cleaning straightforward and hassle-free. The built-in water and ice dispenser is another handy feature, providing filtered water and ice without the need for an external water filter. Overall, I am thoroughly impressed with the Samsung BESPOKE Refrigerator. It looks great, works perfectly, and offers so much space and flexibility. The modern design, smart features, and energy efficiency make it a standout appliance. I highly recommend this model. It has truly exceeded my expectations and continues to impress me every day.

Sleek look, nice shelving, gallon size door shelf and overall large capacity for a counter depth fridge. We love the beverage center with auto-refill water pitcher and easy access door that keeps more cold inside when opened. The versatile middle door/drawer gives you the choice of using as a fridge or freezer which allows so many options for storing anything. It's especially great for drinks, yogurt, snacks or anything that is used frequently and helps save energy by not needing to open the larger fridge doors on top. The freezer supplies plenty of ice in 2 sizes that drop in a dual compartment tray with a dedicated ice scoop and holder all covered by a sliding door to keep ice fresh. If you need a counter depth fridge, you should definitely consider this Samsung Bespoke model.

I recently purchased the Samsung BESPOKE 23 cu. ft. refrigerator, and it’s been a game-changer. The sleek stainless steel finish perfectly complements my modern kitchen aesthetic, adding a touch of elegance. The 4-Door French Door design not only looks great but also offers exceptional convenience. The upper section provides ample space for fresh foods, while the lower freezer compartments are perfect for storing frozen goods. This separation ensures that everything is easily accessible and well-organized. One of the standout features is the Beverage Center. It’s perfect for families or entertainers, providing quick access to water and a customizable wine rack - a delightful addition for wine enthusiasts like myself. The counter-depth design is another plus, seamlessly integrating with my cabinetry and creating a built-in look that maximizes kitchen space. Smart features are the cherry on top. The ability to control and monitor the refrigerator from my smartphone is incredibly convenient, particularly when adjusting settings or checking if I’ve left the door ajar. In terms of performance, it excels in maintaining consistent temperatures, ensuring my food stays fresher for longer. The energy efficiency is noteworthy too, contributing to lower utility bills. If I had to point out a downside, it would be the premium price tag. However, considering the design, features, and performance, I believe it’s a worthy investment for a high-end kitchen. Overall, the Samsung BESPOKE refrigerator is a superb combination of style, functionality, and innovation, ideal for anyone looking to elevate their kitchen experience.

Our Samsung Bespoke refrigerator is amazing! We love the look and performance. The pitcher and water dispenser functions make it a mess-free zone, which is something we disliked from past refrigerators. The ice maker is also a huge plus, we like the ability to make normal or bite size pieces.

This fridge is excellent! Spacious, energy-efficient, and super quiet. Keeps everything fresh and cool, with smart compartments and adjustable shelves. The sleek design fits perfectly in any kitchen. LED lighting is a nice touch. A reliable appliance that delivers on all fronts—definitely deserving of a 5-star rating!

Totally satisfied by this buy. The Product looks amazing and the features are very impressive. This is what we were looking for and we liked the design, looks and capacity this refrigerator offers. I would recommend this as a suitable purchase for a family of three or four people, limited counter width and all features included.

I love the clean profile of this fridge. The beverage center is great with the ice and water pitcher. This style has much more storage than my side by side and the middle drawer is so handy. I love it. I think it's a great value for the price. And i love that its smart and lets me know if someone doesn’t close the door all the way.

Great use of space with a smaller footprint. The indoor water pitcher is amazing! We use this feature every day, which is more than we expected to use. Two forms of ice cubes are fun and flexible, but the door to access the ice drawer can be frustrating. Such a small inconvenience compared to everything else.

Amazing look and very roomy!! Although it is counter depth the distribution of shelves and doors allows a lot of food to fit. Love the beverage center, and love the ice maker!!! Awesome fridge and very easy to clean with yhe glass panels!

Love it, so much room, great quality and love the hidden water dispenser and two kinds of ice maker is awesome.

I love that this fridge stands out and is different. I purchased a new home that didn't have appliances and I chose this one. I am surprised how many people specifically commented on it (rather than other aspects of my kitchen). The beverage center is practical and slick. The drawer gets used more often than I initially thought it would. And I love that there are two sizes of ice.