Customer Ratings & Reviews
- Model:
- RF23BB860012AA
- SKU:
- 6493532
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. Need to tested a little longer. But so far is great
I would recommend this to a friend Love this fridge!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! So much room. I love the ice (2 different sized cubes) and the in-door water pitcher and dispenser. Awesome!
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase of the Samsung fridge. Haven’t had any issues. Love the beverage center, the water is ice cold, love the pitcher option! I don’t have to wait to fill my water bottle at the waterspout thing, (I know 1st word problems lol) but super happy so far. Also like the options of changing out the panels. I do have the counter depth one, so it is a little smaller.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the refrigerator. The refreshment area is great
I would recommend this to a friendAvoid open-box for appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open-box item. The description mentioned it only had a dent/gauge which at the store they guaranteed it was only physical damage. They never told me that if it had any defects I would get my money back and had to purchase a new one. To my surprise the refrigerator had a cooling issue (mechanical). I lost all my groceries, medicine and had to throw everything away. The fridge would say it had the correct temperatures of 33F and 0F, but a thermometer evidenced the complete opposite. It was a very disappointing situation and I ended up spending more than $2,000 with everything all together because of this damaged open-box that I’m certain was not properly certified to restock so be careful with open-box items for appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JulianR,
We understand the dismay about the refrigerator that does not cool. Let us help.
We have a troubleshooting guide to check the cooling performance of the freezer. The guide includes several helpful tips, such as checking if your fridge is in Sabbath mode, has a power issue, disabling the Cooling Off mode, leveling your refrigerator, setting the recommended temperature, and watching a video tutorial that guides you from start to finish.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/#refrigerator-or-freezer-is-not-cooling-at-all
You may also check the user manual for other suggested actions when the refrigerator temperature is warm. Turn to page 70.
https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151155004 to help our team pull up your information when you message us.
Thank you.
-Angelica
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number to help our team pull up your information when you message us.
Thank you.
-Angelica
Best. Purchase. Ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it now! I love everything about this fridge. The beverage center with an auto filling pitcher is a game changer. The freezer makes TWO kinds of ice. The flex drawer is customizable…nothing to hate on here!
I would recommend this to a friend- Pros mentioned:Overall performance
Great Fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge!! So glad we picked the fridge I wanted
I would recommend this to a friend - Pros mentioned:Design
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and functionality. Fits perfectly!
I would recommend this to a friend Best Fridge Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful. Huge amount of space inside and convenient space it is. We had a side by side and after a few weeks we have no clue why we didn’t switch sooner. Plus it has a pullout drawer for even more space. Everything has its place now and we love it. Also, the fridge makes absolutely no noise, which is awesome. 100% recommend.
I would recommend this to a friendLove it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!! The Flexi area is a great idea so it can be changed from a deli drawer to meat or soft freeze. Also love the auto water pitcher. Saves a lot of time.
I would recommend this to a friendPerfect fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge!! It looks so clean and unique but also provides all the functions I wanted. The beverage center has been so convenient and I like the drawer has its own temperature setting. The two ice cube options are perfect for our needs. And on top of all that, this fridge is so quiet compared to others I’ve had in the past.
I would recommend this to a friend- Pros mentioned:Design
Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the modern look!! Friends and family love it.
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as ordered and delivery was quick and on time! We really like this refrigerator as it gives us a lot more space and visually looks great! Highly recommend!
I would recommend this to a friendBest refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and well distributed. This refrigerator change the entire look of our kitchen. The wifi feature is excellent.
I would recommend this to a friend- Pros mentioned:Overall performance
Did not work from day One
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is without a doubt this is a gorgeous Refrigerator. However, the delivery took what seemed like an eternity. We had to wait 4 months to get this Samsung delivered to our home. The manufacturer was delayed twice. We were using our little daughter’s mini refrigerator for 4 months. Finally, our long awaited Samsung Refrigerator Bestow was delivered. Only to have the freezer not working properly. The freezer was not cold enough for ice maker to work properly and did not keep foods frozen. What a huge disappointment. At last, we had a third party repair personal to service the refrigerator. He found this brand new Samsung to be low on refrigerant. We have to wait and see if it will be functioning properly in the next few days. Hopefully, yours will be working on day one. Gorgeous refrigerator, bad experience.
I would recommend this to a friendBrand response from Samsung
Posted .We understand it is essential to have a working refrigerator to help food stay fresh longer. Let us help you with your unit, AndyY.
Most cooling concerns can be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
Fridge/freezer does not operate. Fridge/freezer temperature is warm, see page 66. Ice maker does not make ice on page 68. Have a temperature range between 50 °F (10 °C) and 110 °F (43 °C) on page 19.
Manual:
https://downloadcenter.samsung.com/content/UM/202212/20221216131850999/FDR_RF8000B_F-hub_DA68-04402F-01_EN_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145439801) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Looks Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing with white kitchen and the dual ice maker with scoop was an instant hit in the house!
I would recommend this to a friend4-Door Paradise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Bespoke series is bar far the best refrigerator on the market and will make your home the talk of the town. Having the ability to customize your home at the click of a button to change the color is also innovative.
I would recommend this to a friendSamsung Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. I originally had the standard depth which was very spacious. It stuck out too much for my liking. I now have counter depth and it’s not as spacious but definitely still is great. Ice maker could be a little better as far as the amount when full. Just my opinion. Overall I definitely recommend this fridge!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 recommend I no longer get bottles of water this fridge has a drinking station and it’s amazing it has everything I need and it’s beautiful to loot at.
I would recommend this to a friend- Pros mentioned:Beverage centerCons mentioned:Color
Looks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice. Autofill water pitcher is a nice addition. White panels are not really white, more of a grayish tone.
I would recommend this to a friend
