Customer Ratings & Reviews

Fridge did not come with door panels I’m not sure what good it is than. So now I need to spend another $500 to get the bespoke panels. I wish Best Buy and Samsung would have disclosed that before I purchased this. It is a very nice refrigerator but what’s the point of only getting part of the unit.

Let me start by saying I am a Samsung certified field technician. I've repaired many Samsung TV's and appliances, so I came into this with a keen eye for common issues. After two weeks of using this refrigerator, not only have I not encountered those issues, Samsung has actually actively fixed some problems that plagued them in the past. Firstly, the ice maker. I was so happy to see that on this model, they had moved away from the direct cool technology that caused so many problems in the past, and instead opted to put the ice maker in the freezer. Not only is it a solid move to prevent the jamming issues, the system in this unit is actually exceptionally innovative. It produces two sizes of ice that drop in their respective bins to be dispensed with the provided scooper. I absolutely love it. Perfect ice cubes every time! The autofill pitcher is also a delightful surprise. I didn't realize how much I would appreciate having water infused with lemons and limes. I also like the fact that I can fill my water bottle from the pitcher instead of standing at the water dispenser waiting for it to fill. The Family Hub is incredibly useful. The French heater has 3 cameras so you can see what's in the refrigerator on your phone. It's helpful when you make an impromptu grocery store visit and you want to check your refrigerator to see what you need. The Samsung TV Plus app is awesome too. I can honestly say I am more likely to cook meals now because I can watch TV programs on the refrigerator while I'm preparing my meal. Another feature of the Family Hub I really like is the recipes and cooking instructions. You can actually choose a recipe and it will send the ingredient list to your phone so you know what to grab at the store. One of the last unique features of this unit that I'll mention is the Bespoke panels on the drawers. I don't know if I'll ever have the desire to change the panels to a different color, but I could definitely see a scenario where over time the doors have been peppered with dings and scratches from the wear and tear of every day life. The option to replace those panels, thereby giving my refrigerator a face life, is pretty amazing to say the least. This is by far the most innovative and exciting refrigerator I have ever seen, and I've directly worked on thousands of appliances. If you are looking for something with a premium build and all kinds of unique technology, this might be the refrigerator for you.

This Refrigerator was delivered last week and the item itself is absolutely AMAZING. It feels like something off of starship enterprise. Every time i was in the store i would walk pass it and convince myself I didn't need it because i just bought a frig four years ago. But it fits in this hi-tech world where everything is wifi. I'm so thrilled with this purchase but I would say before making this purchase measure your space atleast twice and even have a third option as to expanding your space if need be to incorporate The Samsung Bespoke.

This refrigerator is awesome. It offers so much space and it allows you to organize in a way that makes sense for your family's needs. I have had it for almost one month and I am still learning so much on how to use the family hub. Worth every dollar.

This refrigerator is jusy awesome and i snagged it from a floor model. Best Buy personnel was just awesomeness! They wrapped and protected it beautifully amd were A-class surperb during the entire process! The hub entertains myspn ams husband and it is so spacious!

Samsung Bespoke refrigerator is a sleek and customizable appliance, allowing you to choose the size and configuration that fits your needs. Its modern design, ample storage, and smart features make it a top choice for those looking to elevate their kitchen.

Love it have everything for me the Desig is pretty the way you can organized everything and separate in the right place

I absolutely love it!! The look it fantastic and the beverage center so convenient. We love the two type of ice and storage is great.

This refrigerator is the best. Love not having handles to clean around. Not stainless steal (stainless is available, but I am so over having something that looks like a huge tool box in my kitchen). Clean, sleek design and runs nearly silent. I could go on.

Best modern looking fridge. What I love is you can see the inside of the fridge with your cellphone that is helpful if you are at work or away from home and thinking if what you want to buy at the grocery store. You can control the temp remotely as well using ur phone. The screen adds aesthetic and functionality. If the door was left open, it will send alarm and will beep off as well. It has very good ice maker. Water filter is awesome and we don't have issues with the potability. What I like here is it has middle part storage for medium cooling.. so the fridge part at the bottom is not opened everytime you open it up for daily necessities. It is definitely an eye catcher with visitors.

Love the fridge . But be careful bec if you want a different color for the panel . You will ended up paying so much extras for the color you want and it will be add up to the final price . Definitely not a cheap fridge . Ended up cancelling the order bec the fridge not available for about 3 months from the time i orders it . They keep on rescheduling but fridge still not available until Dec .

Great product, purchased for a renovation in a commercial office, and the ice maker was the selling point for me. The screen can display company logos or cameras for added security. Would love to purchase one for my personal home.

Never thought I would love a fridge so much. Double freezer is great with plenty of storage, top on you can also change so it's either fridge or freezer. I use the water station a lot especially when filling water bottles and dog bowl. Lots of storage also. The family hub is amazing, can put sticky notes, family photos, get recipes, check the weather. It is all compatible with my Samsung TV, so can watch what I have on in the den in the kitchen. Not that I think I would change the glass panels to a different color, but its nice to have the option to buy them. I would defiantly recommend.

We could not be happier with this refrigerator. It seriously has been life changing. We really wanted to get ourselves more organized and this fridge has helped in many ways. The hub is fantastic, the middle drawer is used a lot, and the beverage bar is extremely convenient. This fridge is a winner.

I really love my fridge because it has alot of features. Easy to clean. Alot of storage. Also connects to my home devices. Must buy. I recommend this product.

Great design, decent storage capacity and excellent quality.

So far so good! We have had the fridge for about two months and all has been great. Its handy to have the shopping list, timer, calendar, and all things connected to our phones and fridge. Love the beverage center and the ice maker. Took about a month to get the panels we needed and one got pushed out but once we got it all together all has been good and working properly.

Very stylish and matches my decor. Love it! The only thing is prepare to wait for the remaining panels. The white ones especially!

This is the best refrigerator that I see in my life. Beautifully design and espacius inside.

Love it! Best fridgerator ever!. Only complaint i have is there should be availability of as many apps, such as streaming video service as you would find on Samsung mobiles or tablets. Also connecting or keeping phone connected to refrigerator proves cumbersome at times. Other than that it is a great appliance in the kitchen and entertains at the same time. Especially love the photo gallery rolling on the screen.