Customer Ratings & Reviews
- Model:
- RF23BB8900AWAA
- SKU:
- 6493530
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Please do not spend money on this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge 23 months ago during a kitchen remodel and the compressor has completely died. We attempted to contact Samsung twice for a service call and they have not responded to our attempts. We were forced to have a local company come out. Total bill to repair is $1800 which is crazy considering cost of the this fridge to begin with. We paid about $4k 23 months ago. In additional the family hub screen locked up 3 months ago and does not work. We barely used it so we just dealt with the failure. Unfortunately a compressor failure can’t be ignored. Very poor product and overall quality. We will now be purchasing a middle of the road fridge from a different manufacturer. These will probably last longer and at least if they don’t, you don’t waste $4k in less than 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, BrendanG. Let's help you.
We recommend following the resources below to rectify your concerns with your Family Hub refrigerator. Please browse the hyperlinks and watch the embedded video for tips.
Samsung Refrigerator control panel or Family Hub screen is blank:
https://www.samsung.com/us/support/troubleshoot/TSG10007236/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151417373 so our team can pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Design
Good buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, decent storage capacity and excellent quality.
I would recommend this to a friend Samsung Refer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the hub! Still working on figuring out most of the features!
I would recommend this to a friendGood Product with Family Hub being a personal choi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good product as all Samsung refrigerators are the family hub is a hit or miss depending on what you want to use it for it’s is not a multi app application like it cannot play music while you want to make a note so it’s a personal choice. Also the beverage center is a good addition but if you open it and fill water then the fridge open for that time and inside is exposed not sure if this makes a difference
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent product fit in my house. Ice cubes making is very quick and water jar everything is available
I would recommend this to a friend- Pros mentioned:Overall performance
Best fridge ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING. Has everything I could ever want in a fridge and more.
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge. It is beautiful. Just wish the shelves could be spaced out more and had more space in the top and bottom. Overall, nice.
I would recommend this to a friend - Pros mentioned:Features
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it has nice features. I would recommend It has my photos on it . Ring camera on it
I would recommend this to a friend Samsung Bespoke Family Hub Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been waiting and anticipating our refrigerator for 2 1/2 months. So excited to finally have it delivered!
I would recommend this to a friend- Pros mentioned:Storage space
Samsung Bespoke refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, great storage space and the family hub is amazing
I would recommend this to a friend - Pros mentioned:Design
Bespoke Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive and working well so far. Will give another review later
I would recommend this to a friend - Pros mentioned:Overall performance
Mr
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. I enjoy it and will recommend it to anyone
I would recommend this to a friend More than 5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Some panels are back ordered but if you order in time for the time you need it, you’ll have it!
I would recommend this to a friendLove my new Samsung Bespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the new focal point of our kitchen! We enjoy the Smart Things app features, have added family photos, mirror our television onto the screen, use recipes to make great meals as a family and can view its contents while in the grocery store before checking out to ensure we purchase needed items not on the shopping list. We will be purchaing a new router based upon on the wi-fi usage of our appliances.
I would recommend this to a friend- Pros mentioned:Features
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product with great features. This fridge is worth the price!
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the family hub with other functions.
I would recommend this to a friend Good like the screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's been good, although my past experiences with Samsung appliances haven't been great. They tend to work for only 2 or a maximum of 3 years before malfunctioning. I'm hopeful that this one will last a bit longer :) I wish they would include default panels instead of making customers pay extra and wait for 3 months.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Samsung product works really good. Happy with my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
I love this thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did i need the hub? No…did i want the hub? Absolutely! And i love this thing! Its so perfect
I would recommend this to a friend - Pros mentioned:Water dispenser
Best samsung model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best model from samsung with high tech and most advanced feature. Family hub and water dispenser is too convenient.9
I would recommend this to a friend