Customer Ratings & Reviews
- Model:
- RF23BB8900AWAA
- SKU:
- 6493530
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Kids love it. Plenty of storage. Design is great!
I would recommend this to a friend Disappointed with Open-Box Refrigerator Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator as an open-box item, advertised to be in excellent condition. While it appeared flawless externally, it has been shutting off unexpectedly. I contacted customer service, and they sent a technician to inspect it. According to them, a part needs replacement, which is scheduled for installation this weekend. I feel disappointed, having spent $3,000 on a refrigerator that doesn't function properly. Even if the repair resolves the issue, the process has already taken two weeks, and I'm uncertain if it will be fully fixed. This experience has been frustrating, and I expected better reliability and support.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Bespoke refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my new kitchen. Works great love it
I would recommend this to a friend - Pros mentioned:Water dispenser
Awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The two ways for water and ice feature is great!
I would recommend this to a friend - Pros mentioned:Design
Great price with too many features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the coolest fridge I have ever seen…
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an absolutely very good refrigerator I recommended
I would recommend this to a friend - Pros mentioned:Water dispenser
Great Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. The beverage center is our favorite
I would recommend this to a friend - Pros mentioned:Storage space
All that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, beautiful, best ever, enjoy, plenty of space.
I would recommend this to a friend - Pros mentioned:Overall performance
Good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hood service.i would recommend this product. Thanks
I would recommend this to a friend the best so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best fridge that I bought so far is one of the most intelligent and better and accurate for us. My wife loves it. I love it my kids love it too. It’s a great.  piece of machinery. The software is very nice very accurate. 
I would recommend this to a friendAwesome refrigerator that has all smart options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and very good size for a family of 5
I would recommend this to a friendVery good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and you won't regret it, exactly what we want
I would recommend this to a friendMust surely recommend for friends
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. All things high tech I will recommend for friends
I would recommend this to a friendNever thought an appliance would bring me joy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had an appliance I love so much. The beveage center , ice and middle drawer coupled with the fun technology makes it amazing.
I would recommend this to a friendSamsung Electronics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really good items efficient and the most modern technology 100 % recommended the Best of all market.
I would recommend this to a friendNo panels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t come with panels… it looks really awful from the one in the picture. Other than that it’s big… 4 days after delivery started turning off by itself . I am so disappointed I put so much money into this and half fridge. The 3 start is even for the geek squad otherwise for this item I would have giving them O
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Precious,
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
The panels will have to be purchased separately to tailor fit the color and design of your kitchen.
The Full Hub screen will go dormant/off when it’s not in use. Users, however, can adjust the screen duration time via the settings if they want it to run longer before it times out.
I have shared Samsung links below that will help resolve the Family Hub from turning off.
https://www.samsung.com/us/support/answer/ANS00083932/
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-control-panel-or-screen-is-blank
I have also shared the user manual link below. Please access the link and turn to page 73 for additional steps if needed.
https://downloadcenter.samsung.com/content/UM/202203/20220310114639753/FDR_RF8000B_F-hub_DA68_04402F_01_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144492194
Leo
- Pros mentioned:Features
Great Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! I am loving the new refrigerator with all the extra features!!
I would recommend this to a friend - Pros mentioned:Overall performance
New Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks good, functions well, and installation was quick.
I would recommend this to a friend Only buy if you have a Samsung device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge itself is nice. We don’t have a Samsung account so it took a while to get the screen connected to wifi and set up. The biggest issue so far is the fact that the price increased overnight due to a sale that wasn’t being advertised anywhere.
I would recommend this to a friendGood place
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attentive, friendly and knowledgeable staff, a very nice place
I would recommend this to a friend