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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 514 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 514 reviews
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge!!!!!! Love it !!!! You will definitely feel the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Roomy and the tv is awesome while I’m in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I am enjoying my flavored water and it’s a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really fun to use, my daughter loves the fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Love the ice amd water features. Great adjustable shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! We love it! They delivered it on time and was easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice refrigerator with great glass panels that are easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern and Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern and sleek. Make sure to meause your cabnitary before hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek style and all the options that come along with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BESPOKE PANELES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the refrigerator without panels, they should specify better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bejamin,

      We appreciate your patience in dealing with the situation you're having right now with your Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub.

      Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.

      I verified that the fridge does not come with panels and needs to be purchased separately.

      You can contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for any feedback regarding the retailer page for the fridge.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144730007

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best purchase I’ve made for my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience while purchasing my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it … better then expected. Easy to use. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    A purchase you wont regret!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE just in LOVE. Advanced appliance on another level. With every accommodation available. The space, color, finish, smart hub and beauty of this refrigerator is above all and any

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Barker’s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, high tech just need to learn how to use all of it features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product for a price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product so far, I only had this for a week! So far it’s good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one star is for Best Buy. I bought this item back in March and was scheduled to deliver for May. The store says they do that all the time and I even got an email confirming the product has arrive at the store. A day before the item was schedule to be delivered, I get an email from a Ken saying they didn’t have the product anymore or lost it. Best Buy has gone down the drain.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Bad Delivery Service, Terrible Scheduling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was three hours early then there schedule time frame, The driveer called me when he was at the house, no one was home. y contractor working on thebhouse was 10 minutes away so i asked the driver if he could wait and said not a problem but when my contactor showed up the delievery drive took off without even taking with and i was given some sorry excuse, very un professional service. N

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we want for our customers. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    DONT BUY THIS ITEM UNLESS YOU HAVE MONTHS TO WAIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give a review, but i have no idea how this unit performs yet, since i purchased this 1 month ago i have yet to hear from Samsung about the exterior panels that were promised at purchase. Honestly getting pretty upset off with a refirdgerator sitting in the garage waiting to be installed with no confirmation on when panels will arrive...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    doors not even

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the doors are not level they called and said they would come back out but i have not heard from anyone sense then.

    No, I would not recommend this to a friend