Customer Ratings & Reviews
- Model:
- RF23BB8900AWAA
- SKU:
- 6493530
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
You need to order panels separately
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator and came with no panels, big disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello There,
Thank you for your feedback, we appreciate this. Your feedback is important to gauge our products and how to improve further. We do apologize for any inconvenience that this has caused your recent purchase of our Samsung Home Appliance. We only want you to get the best experience using our Samsung product.
We will take this feedback very seriously to improve our products and to prevent these things from happening again in the future.
Below are the following links that will explain the issues you are having:
Change your Samsung Bespoke Refrigerator Panel:
https://www.samsung.com/us/support/answer/ANS00088645/
Please refer to some additional tips on maintaining your refrigerator:
A plan for keeping your Samsung refrigerator clean:
https://www.samsung.com/us/support/answer/ANS00079481/
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144684679
Thank you for choosing Samsung. Have a great day.
Joe
- Pros mentioned:Design
In love with this fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd, which speaks for itself. We love it so much in our winter home (white glass doors that blend in perfectly with our cabinets) that we knew we couldn't live without it in our summer place. I searched high and low for navy glass door for fridge numero dos, but apparently, Samsung phased out that color. We opted for the black glass and stainless combo for this beauty. It's a great appliance.
I would recommend this to a friend Best refridgerator decision ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all it’s absolutely beautiful and aesthetically pleasing second of all the flex drawer makes a huge difference because you can make it a freezer. You can make it the perfect temperature for your drinks you can make it for your meats, etc.  user-friendly it’s easy to use just because it has the family have TV screen people get nervous but it actually makes everything a lot easier and I could not imagine picking a different fridge. The family hub does it all.  It even has cameras so you can see inside the fridge say you’re at the store and you can’t remember if you need milk you can access the inside of your fridge from your phone inside of the grocery store to see if you need milk or not. Thats a life changer! Do yourself a favor and buy this fridge.  Also, let me take a moment to talk about my experience buying the fridge through Best Buy and their installation. Kyle was amazing. He explained every detail about every appliance that I was interested in then he got me a two day delivery window for my fridge and washing machine and dryer They were precise and professional and installed it perfectly within minutes. I could not say more great things about Best Buy, or this fridge.
I would recommend this to a friendGreat Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this fridge cos of the kid in me wanting to have the family hub and I love it. It also has a lot of space
I would recommend this to a friendThe fridge was astonishing!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was amazing! It was a very good deal for such a high tech fridge. Now whenever I come back from work, I can just easily ask the fridge for a recipe, listen to music, and even look at photos that I had taken!
I would recommend this to a friend- Pros mentioned:Storage space
Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are happy with the refrigerator. Lots of organized space. I love the middle drawer. Quiet, no noise. The workers, installed the refrigerator with no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Very good Very good Very good Very good Very good Very good
I would recommend this to a friend - Pros mentioned:Design
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator! I love it The color matte black steel color is so nice.
I would recommend this to a friend Coolest Fridge Ever!! Pun intended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seriously is the coolest fridge I’ve ever seen!! The water station with fruit infuser on the self filling pitcher is so convenient!! Then there’s the Family Hub?!! at first I was skeptical about the touch screen system on a fridge but now that I know how to use it, it’s probably the most convenient thing ever!! Not to mention it’s super awesome and I’m pretty much envied by everyone that comes in and sees all the cool stuff it does!!
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome . This is as good as It gets. Amazing family hub
I would recommend this to a friend Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionally and aesthetically good looking refrigerator
I would recommend this to a friendDO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I ordered this, and a similar refrig, from Best Buy. BOTH orders were not fulfilled by Best Buy and Samsung. The first order had a 30-day wait. Then, 2 days prior, I received a note to wait roughly another 30 days. The second order had a wait. They showed-up on the day committed ... WITHOUT the refrig!! They showed up to install a frig which didn't exist?!? Horrible experience ALL-Around. DO NOT BUY FROM BEST BUY OR SAMSUNG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.
Have a great day.
-John
Panel ready is panel given
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay gor your pannel... Dont get trapped just lask what are you getting with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sanath,
Thank you for sharing the experience you had with the Samsung refrigerator. We apologize for the inconvenience it may cause you.
We like to inquire further about your concern with your Samsung refrigerator's panel.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can use this reference number 1144843098 and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
What about the freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the talk is on the refrigerator no one says anything about the freezer. I guess there isn’t enough room for a freezer. I am interested in this refrigerator but there’s nothing about the freezer no pictures nothing
I would recommend this to a friendBrand response from Samsung
Posted .Great to hear from you, Freezer. We appreciate your review and interest in our product.
Our Freezer has a total of 6.8 cu. ft capacity. For full details of your Freezer and refrigerator, please check this link.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-23-cu--ft-with-top-left-and-family-hub--panel-in-charcoal-glass-and-matte-black-steel-middle-and-bottom-panels-rf23bb89008maa/#specs
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (RF23BB8900ACAA) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille