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Customer Ratings & Reviews

Your price for this item is $1,036.99
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The comparable value price is $3,869.99

Customer reviews

Rating 4.6 out of 5 stars with 512 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 512 reviews
  • Rated 5 out of 5 stars

    Smart refrigerator with family hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator a lot of room to put it in. The frizer is great big one too. The family hub is great my family enjoyed a lot listen to music, watching movies, friendly user have an alexia. Have camera that you can see the food inside. Completes features in it. My family love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Has all the latest features and technology. Highly recommend this refrigerator to others. Plenty of storage capacity. Design of the highest quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife enjoy music and Excellent Product. Every Morning start with Dancing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Contemporary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks modern, best fit for my kids as family hub can make my kids happy by engaging them with art& painting work. Kids can reach and easily access their juice& water located in the middle shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Bespoke line.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Love the glass look! Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a refrigerator with a tablet. I like the beverage center. Ice takes a lot of the bottom, but for larger families will need to make sure have a separate freezer. A lot of bells and whistles that will have to get use to all the features. With that said, could mean expensive fixes later.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    My amazing samsumg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new refrigerator!. It has so much space, and what I love about it is that it makes two types of ice. It is very amazing! Everything about it is just wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miss leading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase this refrigerator please remember to also purchase the panels separately. Now what bothers me the most is that this refrigerator cost almost $3000 and you still have to purchase panels which is also another $300 that’s fine if it was advertised the right way.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tara.

      Thank you for bringing this to our attention. I see you have some concerns with the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      I verified that the fridge does not come with panels and needs to be purchased separately.

      You can contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for any feedback regarding the retailer page for the fridge.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144729883

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nervous but pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really nervous about getting this fridge because of past Samsung fridge problems (2017–2020) but I have loved it so far! It’s such an awesome fridge. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator that i ever bought. Great technology and great space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, extremely quiet. I am so tired of the stainless steal look and this was the perfect alternative. Purchased the whole white glass set.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant. State of the art. What every family want in a fridge - the convenience of getting purified cold water to drink, large storage, large supply of ice cubes, front drawers, and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panels are a Separate Customizable Order

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Hub Refrigerator. I ordered white panels on top and stainless steel panels for middle and lower drawers. Warning- the panels do not come with the refrigerator. They are a separate purchase because the are customizable. Unfortunately, my Best Buy guy wasnt aware of how to complete this transaction. So, although he asked about my color choices for panels, he did not apply an order for it. I assumed the panels were coming with the order but they did not. I had to finally order the panels from Amazon. But after that little confusion i am still very pleased with the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit, countertop depth, and the beverage center w/pitcher works well -- did not expect I would like that but a pitcher of water always full with cold water, yes yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my BeSpoke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a beautiful and functional fridge! I was afraid of downsizing from a 29 Cubic foot fridge but the layout on the bespoke is amazing! Highly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! The Bespoke in black stainless and black glass looks so classy. I also love the small water picture that self fills. Great for filling up the coffee pot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new fridge ! So happy I chose this with the family hub . My daughter can use it easily to leave messages etc even easy access to recipes right on the fridge etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is amazing af!!! I can watch tv so I don't have to miss the game while cooking or listen to music whatever it's an amazing refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice four-door concept fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and elegant look. Best thing is customizing the panels w.r.t your cabinet color. Also Samsung is offering to get free panels as a promotion which is really great. Family hub is a great innovation and it has lots of features, mirror your phone to video door bell what not not.. worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Best Water quality and dispenser!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated model and technology- the bigger model is definitely needed! The water dispenser feature is amazing and everyone says its the best water! Only complaint is i need more space

    I would recommend this to a friend