Customer Ratings & Reviews
- Model:
- RF23BB890012AA
- |
- SKU:
- 6553161
Customer reviews
Rating 4.6 out of 5 stars with 513 reviews
(513 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly service. I would definitely recommend.
This review is from Samsung - Bespoke 23 Cu. Ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, the speakers are okay for a fridge. But it cools well my food looks good in it. Happy with my purchase!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Read Product Description Carefully
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. However, product is misleading/not clearly stated that it does not come with the panels aside from the door with the screen. At this price it should include everything.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing refrigerator. It does almost everything if you can get this. It’s a must Love this
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best fridge ever. Plenty of space, flex drawer is awesome.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friend Rated 5 out of 5 stars
New family member
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product my kids love it we even named it we love how it shows us when we are low on food
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has met all my expectations the size inside has over pass my expectations
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Fun to use and technologically advanced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most fun and technologically advanced refrigerators I have ever owned. The thing we absolutely appreciate the most about it is when we forget what we need and we are at the store we can look on the app and look inside the fridge and see what we currently have so that we can figure out what we need. We also love the idea that this refrigerator will take the contents of the fridge and tell us what menus might work out for the food that we currently have on hand. Simply amazing. It truly works as advertised.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Samaung Bespoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, sleek, stylish and hi Tech. Great addition to my samsung smart kitchen.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung is life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful and elegant. The kids love the 2 different types of ice. Also take advantage of Samsung's rebate of extra glass panels.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Intelligently designed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The autofill water is great, as are the ice bites. Family loves the hub.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friend Rated 5 out of 5 stars
Bespoke Charcoal Glass is amzing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the full water pitcher at all time, the ice is great as well. we probably should have skipped the family hub since its just another piece of technology to learn...and since Im old I don't adapt that easily. It is cool to play music from the fridge though. LOVE LOVE the black stainless with glass combo, it looks amazing with my other stainless and black appliances without having more stainless that I really don't care for!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit!Love this unit!Love this unit!Love this unit!Love this unit!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the size and layout of this refrigerator. Having the Family Hub for recipes or just watching videos is an added bonus!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Love Love Love ❤️
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I’ve ever owned. I LOVE the smart features and the ability to have my middle drawer be a refrigerator or freezer!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Thoughtful bells and whistles. Beautiful design.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator and so happy with the screen! We use it so much more than we thought we would. The doors stay reasonably clean considering the shine of the glass. So many thoughtful features like the variety of ice, the integrated ice scoop, the auto-filling pitcher and the many settings for the drawer One down side is limited fridge space for tall items… we solved this by removing one of the middle shelves
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice fridge, no front panels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator and lives up to all the height. Unfortunately the picture is in is misleading and the fact that it does not come with three of the forefront panels.
This review is from Samsung - BESPOKE 23 cu. ft 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready
I would recommend this to a friend- Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Samsung Bespoke Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing. The smart hub is everything we wanted and more. The different ice sizes and the beverage center is a plus!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friend Rated 1 out of 5 stars
Please do not spend money on this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge 23 months ago during a kitchen remodel and the compressor has completely died. We attempted to contact Samsung twice for a service call and they have not responded to our attempts. We were forced to have a local company come out. Total bill to repair is $1800 which is crazy considering cost of the this fridge to begin with. We paid about $4k 23 months ago. In additional the family hub screen locked up 3 months ago and does not work. We barely used it so we just dealt with the failure. Unfortunately a compressor failure can’t be ignored. Very poor product and overall quality. We will now be purchasing a middle of the road fridge from a different manufacturer. These will probably last longer and at least if they don’t, you don’t waste $4k in less than 2 years.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your fridge always functions at its best, BrendanG. Let's help you.
We recommend following the resources below to rectify your concerns with your Family Hub refrigerator. Please browse the hyperlinks and watch the embedded video for tips.
Samsung Refrigerator control panel or Family Hub screen is blank:
https://www.samsung.com/us/support/troubleshoot/TSG10007236/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151417373 so our team can pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Bespoke Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in LOVE with my new refrigerator. It is perfect.
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
I would recommend this to a friend




























