Customer Ratings & Reviews
- Model:
- RF24BB6600QL/AA
- SKU:
- 6493514
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the beverage center, ice maker, design, spaciousness, storage, and counter depth of the refrigerator. They appreciate the convenience of the beverage center, the two different ice shapes, the sleek design, the amount of storage space, and the fact that it is counter depth. However, some customers are negative about the fingerprint resistance of the stainless steel and the delay in delivery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Beverage center, Design
Magic Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best buys ever! Flexibility of changing the panels, beverage center, amazing design makes u feel in love at first sight!
I would recommend this to a friend - Pros mentioned:Capacity, Design
Meet expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge. It has a lot of space. The beverage center adds a touch of elegance.
I would recommend this to a friend - Pros mentioned:Design, Ice maker
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, well designed and love the dual ice maker
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is working well and we’re happy that we bought this product. Specially the model is working as it is described. Thank you.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. It I’d everything we need and more
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Beautiful Clean looking Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Samsung bespoke Stainless Steel refrigerator! Love the clean look and has many different features to it! So far its works great!
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge with a couple of kinks.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful, with just a couple of issues. The bottom freezer drawer doesn’t always close all the way and you are not notified with a beep or in app alert. Also, the fridge itself isn’t deep. Love the drink portion and water picture. Also, love the two different types of ice. It does show fingerprints bad but you can easily wipe them down.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
The refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing fridge we love it and everyone was willing to help load it up
I would recommend this to a friend Need better repair appointment process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is fine, but it came with a significant dent in skin. First set date for evaluation. Then waited for the repair date. The repair person came with a dented skin replacement. The repair person was very nice and helpful but We had to set another date in two weeks. I don’t mind having the repair but appointments interrupt our life. Each time there’s a repair we have to spend the day waiting for repair person either in the morning or in the afternoon. Our time and day is impacted each time an appointment is made.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We strive to assist you anytime. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any other concerns you may have.
Have a great day.
-John
Love this Samsung Bespoke fridge!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. We've inherited a very old refrigerator from the previous home owner and thought it was time to upgrade. This one was perfect! Great internal layout, the water tasted really fresh (really glad we got the one with the beverage center -- well worth it!), and it just made the kitchen much more appealing. Had a minor dent on delivery but TotalTech fixed it all. I love that you can replace individual panels. Awesome, Best Buy!
I would recommend this to a friend- Pros mentioned:Beverage center, Ice maker
Bespoke or nothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge I have ever owned! The auto filling water price is awesome and you can’t beat the nugget ice maker!
I would recommend this to a friend - Pros mentioned:Capacity
Best purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge, love the beverage center and for a counter depth fridge you can fit a lot.
I would recommend this to a friend - Pros mentioned:Beverage center
Loving my Bespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my first home and so far I love it. It cools items really quickly such as sparkling water and wine. I frequently cook also noticed that my produce lasts longer in the designated storage areas within the fridge. The beverage center is an absolute convenience and the way it’s positioned in the fridge does not take up space.
I would recommend this to a friend - Pros mentioned:Beverage center, Design
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. Love all of the features, especially the beverage center and the different types of ice!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator! The whole experience top to bottom was great. From Guillermo at Pacific Sales to the guys installing.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Too Many Issues for a Brand New Appliance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Points: attractive design; layout of space within the refrigerator is very efficient; feels larger than our last fridge even though it is the same volume Bad Points: after 3 months of use the ice maker has stopped making the small sized ice cubes. We're now trying to diagnose this and thus far don't have a fix. Not what you want to deal 3 months after a big purchase like this. Another design issue is a flap between the two side-by-side refrigerator doors. It needs to pivot shut in order to create a good air seal and keep the cold air within the fridge. This doesn't always happen depending on how the doors are closed, so it's an added usage issue that we need to watch for. We've also had several instances of lots of frosting forming in the lower freezer drawer, which might be related to this issue. Overall - not the easy and reliable operation we were hoping for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review, James. Let's go ahead and check the setting of your refrigerator. If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice or makes ice that tastes bad, there is usually a simple solution. Please see these links for more details.
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Turn the BESPOKE Dual Ice Maker on or off - Samsung
https://www.samsung.com/us/support/answer/ANS00088562/
Samsung Bespoke refrigerator's control panel, features, and functions | Samsung US
https://www.youtube.com/watch?v=rBJWsv1T9Rs
The refrigerator or freezer doors will not close, impacting cooling performance and eventually creating frost. Please see this link for details.
If the Refrigerator or freezer doors will not close - Samsung "Flap between doors is stuck or loose."
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#flap-between-doors-is-stuck-or-loose
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145072635) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Fridge works well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge still works well, however left side door seal gets stuck and have to mainly check it is closing otherwise nice fridge
I would recommend this to a friend- Pros mentioned:Design
Sleek refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having door handles is taking a while to get used to Great storage
I would recommend this to a friend - Pros mentioned:Ice maker
A "fun" refrigerator truly exists!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is my favorite ever for functionality and appearance. Easy access to the interior drink shelf. Delightful two-sizes of ice cubes. Truly a delight visually and to use. I explored for two years, and I'm glad this was my final choice.
I would recommend this to a friend Always cleaning the fridge doors
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first French door refrigerator. It is just ok not wow. The stainless steel gets very very dirty without door handles as you are always pushing it shut with your hand. Also wish the water dispenser had a way to measure what you use. Finally the refrigerator doesn’t really hold more than a side by side and the freezer is small because the cutesy ice machine takes up quite a bit of room. With ice through the door you aren’t touching the scoop and moving the shelves with you hand so it is cleaner. Not a bad fridge just not that great. Just make sure you get handles or you will be constantly cleaning your fridge doors!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Zjack,
Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
