Customer Ratings & Reviews
- Model:
- RF24BB6900AC/AA
- SKU:
- 6493502
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Family Hub. They appreciate its spacious interior, smart features, and design. The Family Hub feature is particularly popular with families, and the ice maker and screen are also well-received. However, there are some concerns about the pocket door in the beverage center, which can cause the left door to not open properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything I dreamed for. Love it
I would recommend this to a friend Great addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect look for my newly remodeled kitchen. Great size for my family.
I would recommend this to a friendFridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the fridge, the screen is easy to use.
I would recommend this to a friend- Pros mentioned:Features
Love it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features this refrigerator has. Excellent buy!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item, it’s best Refrigerator you should to buy
I would recommend this to a friend - Pros mentioned:Overall performance
Good buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refigirator so far i have used.Will definitely recommend
I would recommend this to a friend Glass door panel
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were nervous about the glass panels because of our three very rough kids but the doors have held up great. They do get the finger and hand prints but that would be the same with stainless appliances as well.
I would recommend this to a friend- Pros mentioned:Design
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and functions! Definitely something new to us!
I would recommend this to a friend Lots of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it long but I love it. Wasn’t sure I would use all the ‘bells and whistles’ but I do. So lovely in my new kitchen.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Only reason it received a 3 stars is because door is uneven. Hoping to get it fixed.
I would recommend this to a friendBrand response from Samsung
Posted .Dear MohammedB,
Thank you for sharing your feedback on your refrigerator. We're pleased to hear that you like the fridge overall and appreciate your honest rating.
We understand how important it is for the door to be properly aligned, and we're here to assist you in resolving this.
Uneven doors can usually be adjusted for a better fit. For step-by-step instructions, please visit our support page 29 under the "Adjust the door height and the door gap" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230925162820499/FDR_RF8000B_DA68-04402H-01_EN_MES_.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147243263) to help our team gather your information.
Have a great day.
^Charles
Perfect package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding addition to the complete white glass bespoke kitchen appliance package and the family media hub is replacing the "chore board" !!!!
I would recommend this to a friendKitchen Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & Excellent experience. Was dreading the delivery and was extremely impressed & would recommend it to my friends and neighbors
I would recommend this to a friendI’m not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was my door, which I’m not happy about.. so much money and you get scratches on the door when they delivery it’s not acceptable
I would recommend this to a friendGorgeous FRIDGE WITH SCREEN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one fridge with smart screen as you can control most smart devices as well!
I would recommend this to a friendRefrigerator is great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time and install very quickly Staffs are very kindly and have knowledge We are very satisfied User interface is great
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the fridge. Had to get use to no handles on the front of the door and the front door for water.
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Looks Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks great. I couldn’t be happier with it.
I would recommend this to a friend Perfecto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Súper especial el servicio son lo mejor en atención al cliente
I would recommend this to a friendFits our needs perfectly but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for our needs in every way but… we haven’t been able to fully utilize it since delivery. It was delivered late September. The freezer portion has not worked. It will not get below the fridge temp. Warranty will cover the repair hopefully. It’s now end of October and still waiting to get it repaired. If all goes well I would adjust the 3 star upward.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I wish you didn't have to go through this with your refrigerator. We're here to aid you with this.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
I have shared this troubleshooting link below to help rectify the freezer's cooling temperature performance. Please watch the YouTube video and click on the embedded links for further help.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146727689, to help our team pull up your information.
Have a great day!
^Chrystel
New Generation Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very convenient and high tech refrigerator. Great for organizing and busy families.
I would recommend this to a friend
