Customer Ratings & Reviews
- Model:
- WE502ND/US
- SKU:
- 6512533
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Bespoke 27-in Laundry Pedestal with Storage Drawer, especially the ample storage space it provides and the comfortable height it adds to their laundry setup. Users appreciate the smooth gliding action and the overall quality of the pedestal, noting its aesthetic appeal. While the color is also a positive aspect for some, a few customers expressed a preference for professional installation services.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
Convenient and nicw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient, it’s a must have item, saves a lot of space and organize my laundry area.
I would recommend this to a friend Great drawer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome drawer die washer and very needed for the front load washers
I would recommend this to a friend- Pros mentioned:Height
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect for the washer and dryer recommend it to everyone
I would recommend this to a friend - Pros mentioned:Storage
Beautful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made such a difference to have them on these stands and the storage spave is amazing
I would recommend this to a friend - Pros mentioned:Storage
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these drawers.They add height and lots of storage!!!
I would recommend this to a friend - Pros mentioned:Height
Perfect !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits detergent perfectly (method) . Raises to the perfect height .
I would recommend this to a friend It is a drawer. What did you expect?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have you ever wanted to put things under your matching washer or dryer? This will certainly allow you to do so, while (hopefully) matching the accompanying appliance you put on top. I can confirm this thing's feet has grip that is unbelievable, so make sure you have enough room and manpower available to move it once it's ready to go to its final installation location.
I would recommend this to a friendPoor Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this a poor review because the customer service in handling exchanging product/return has been horrid. I went into the store to order a ventless machine but I was sent the vented machine on my delivery day. I had to deny the delivery. A week later, I received the right machine but the wrong size pedestal. I was on the phone for an hour and 20 minutes and did not get the issue resolved. Each person kept transferring to different departments with different issues. I finally gave up and I am returning this product when I get a chance to stop by the store. The process of trying to exchange the pedestal for the right size and organizing an installation date is ridiculous. This was my first time ordering an appliance from best buy. I will be returning the pedestal so I do not have to deal with the disorganization of this company.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CristyM, thank you for choosing Samsung for your pedestal needs. We're sorry to hear that you will be returning the pedestal as you received the wrong one. We would love to work with you in the future.
If you would like to provide this feedback to the retailer regarding the customer care experience you had, please don't hesitate to contact our Home Depot customer service department at 1-800-466-3337. Phone Hours: Mon-Sun 06:00am - 02:00 am (EST). They can either answer your question or transfer you to your local store to answer your specific concerns.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille
- Pros mentioned:Height
Great for storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great height to eliminate bending to loan and unload washer and dryer.
I would recommend this to a friend - Pros mentioned:Storage
Great option for front loaders
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra height and storage. Wish i had these with my old set.
I would recommend this to a friend - Pros mentioned:Height
Jojo30
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Raises the washer and dryer set to a workable height
I would recommend this to a friend - Pros mentioned:Storage
Nice and sturdy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sturdy. Offer storage too! It does the job.
I would recommend this to a friend - Pros mentioned:Ease of use
Pedestal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elevates washer or dryer off the floor, making it easier to use.
I would recommend this to a friend - Pros mentioned:Quality
Samsung washer stand
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome much better quality then previous stands.
I would recommend this to a friend - Pros mentioned:Storage
Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes well with my Samsung washer. Highly Recommend it. Good storage room.
I would recommend this to a friend good experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good speed and good experience, like it ! Curbside pickup
I would recommend this to a friend- Pros mentioned:Storage
Perfect Pedestals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestals did exactly what I hoped they would.
I would recommend this to a friend Install team
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team did great job installing and really helped with demo.
I would recommend this to a friendPersonal Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products are great and Best Buy was there for all my needs.
I would recommend this to a friendNo more stooping over to reach your laundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Samsung Bespoke series front load washer and dryer with the pedestals. Greatest appliances ever! Handy detergent auto fill and cleaning. We love it!
I would recommend this to a friend
