Customer Ratings & Reviews
- Model:
- WE602NY/US
- SKU:
- 6634682
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Pretty Pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compliment to my Bespoke washer. I was hoping that it would be tall enough to fit my detergent and fabric softener bottles upright but I have to lean them
I would recommend this to a friendPedestal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what they do, raise a washer or dryer and store some stuff, ALL pedestals are overpriced boxes that match the machine’s color.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sandi,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it and enjoying the way it works thanks
I would recommend this to a friendHomeowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The people replacing were very courteous but need to understand leveling the units. Had to spend 3 hrs doing it myself.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for considering Samsung for your appliance needs, Duke. We recommend following these helpful links below to guide you with the unit.
A laundry pedestal is a stand or riser that goes under your front-load washing machine and dryer. Adding the pedestal gives you more storage space in your laundry area and helps to make your machines more accessible, so you don't have to bend as much. Learn more from these details.
Install your Samsung laundry pedestal or riser:
https://www.samsung.com/us/support/answer/ANS00033270/
You may also watch our video about "How to install the pedestal for your Samsung washing machine and dryer":
https://www.youtube.com/watch?v=MVOYfniRpJI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145238905, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung Laundry Pedestal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal was delivered as promised. It matches our washer.
I would recommend this to a friendElevates to new heights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice roomy drawer. Elevates the machines (pun intended).
I would recommend this to a friendPretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t pick up until 6/12/23 but if the color is the same as the washer and dryer I’m sure I will love it
I would recommend this to a friendPedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i will say is that it makes everything make sense..perfect appliance for a perfect machine
I would recommend this to a friendStorage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love for storing bedsheets, towels, and kitchen towels!
I would recommend this to a friendPedestal or not to pedestal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are on the fence like we were on the pedestal then would say go for it
I would recommend this to a friendNot as tall as other pedestals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestal is not as deep as my pedestal for the Whirlpool washer that it was replacing.
I would recommend this to a friendSamsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. Highly recommend this item.
I would recommend this to a friendOrdering Glitch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two separate Pedestals are needed, one for the Washer, one for the dryer. The online ordering form only allows for processing one pedestal per order. Two separate orders presents a problem for delivery charges. For some odd reason, Home Depot had the same order processing error.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Nice Pedestal.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Pedestal, Fit nicely for my bespoke washer and dryer.
I would recommend this to a friendBad Samsung experience!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience! Purchased one of each for my new bespoke washer and dryer. The one for dryer came damaged in shipping so not bestbuys or Samsungs fault. Then waited 1.5 weeks for the second replacement. Geek squad installed and noticed by manufacturer defect that a part that attaches drawer to rail is missing. Again I sit waiting another week for a replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WebbCr,
We are here for you anytime. We want to speak with you directly to provide support about the replacement of your pedestal.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146508246, to help our team pull up your information when you message us.
Have a great day.
-John
Install/Schedule nightmare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure they are great when you can get them installed. Scheduling with Best Buy to get things installed is ridiculous. God forbid you have a bundle and have to split the stands up to have them delivered later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Best Buy clients,
To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Love them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them. Not sure if i need them initially, but now i can’t imagine usign washer and dryer without them. Very useful
I would recommend this to a friendNot Happy, buyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a large order on Jan 15th, installation was the 21st and have had five appointments trying to get them back to install correctly and yet to be resolved. Products are good, installation the worst in the industry. Don't have anything installed by Best Buy, their contractors the worse.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check for any updates regarding the installation.
Have a great day.
-Ernest-
BAD COMMUNICATION AND VERY BAD MANAGEMENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY BAD EXPERIENCE.... WE HAD LAUNDRY EQUIPMENT ORDERED WITH PEDESTAL ALL AT ONCE SO THAT CAN BE DELIVERED AND INSTALLED TOGETHER (NOT TO MENTION WE PAID FOR INSTALLATION)... BUT WITHOUT NOTIFICATION THEY COME UP AND DOES NOT BRING ALL THE STUFF FROM ONE ORDER AND THEN I HAVE TO RESCHEDULE AND THEY AGIAN WITHOUT NOTIFYING ME JUST DROPPED OFF PEDESTAL SO I HAD TO KEEP ON CALLING THEM AGAIN AND AGAIN SO HAVE THEM COME OUT TO INSTALL....VERY POOR COMMUNICATION BY BEST BUY TEAM...VERY DISAPPOINTED AND WILL NOT ORDER FROM THIS COMPANY EVER AGAIN
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know your disappointment with your overall experience with the laundry equipment installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Pleased purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storage drawer is a life saver for a short person like myself
I would recommend this to a friend
