Customer Ratings & Reviews
- Model:
- RF29DB9600APAA
- SKU:
- 6571680
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Junk, will never buy a Samsung Fridge again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk. Within 10 months, the ice maker broke, leaked water everywhere. then at month 15 ice maker broke again, this time out of warranty. Only 1 year warranty? Yep 1 year and Samsung Care should be called "Samsung Careless"... Then at the 2 year mark the entire fridge is busted, all cooling stopped. Fridge and freezer room temperature and all food spoiled. Wasted almost $3,000. Decided I'm not putting another penny in this horrible product, had it hauled off and bought an LG which so far has been working flawlessly.
No, I would not recommend this to a friendGet to know your local service technicians
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge if: a) You are lonely (because you'll get to meet a bunch of service technicians) b) You don't have any source of music to listen to (because you'll spend a lot of time on hold with Samsung and/or the local repair service company) c) You need to clean your kitchen floor and never get around to it (because they leak! The water that pools on your kitchen floor is a convenient source of water that needs to be wiped up. My first one started leaking after about a year, then after 3 years the top section stopped cooling. That fridge was replaced as unservicable after 6 visits and 8 hrs on the phone. Brand new version - warranty replacement, started leaking after about a week.) If you're not interested in these bonus features, there might be a better option out there for you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how it feels to deal with a leaking refrigerator, PhilipR. We're here to help.
We have provided a link that contains complete details on how to deal with refrigerator water leaks. Select which area of the refrigerator the leaks are coming from to troubleshoot it. We recommend checking the hyperlinks embedded in it as they contain helpful tips.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148406715) to help our team pull up your information when you message us.
Thank you.
-Angelica
Sleek design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy! The product is seamless and operates smoothly.
I would recommend this to a friend
