Customer Ratings & Reviews

This is a very well thought out designed refrigerator. In the pasti have had a side by side, or French door with a drawer at the bottom for freezer items. Neither of these were quite right. The side by side didn't offer enough space for larger items and the freezer drawer always had items stacked on top of each other which made it hard to see what was in there. This samsung bespoke quad door is the perfect solution! First the overall cu foot space is incredible!! In the last we got counter depth but this time we opted for standard depth. That definitely makes a big difference in the amount of space you have! And the double freezer doors open up to shelves on the sides of the doors, shelves in the freezer along with 2 HUGE freezer drawers!! I can store everything i need and still have leftover room for more items. And the best part is the design of the freezer makes it so easy to see what i have available without having to "dig" through items. It's all displayed neatly for me to see a soon as i open the doors. The beverage center is another plus! Not only does it make 2 different size ice cubes, you also get the ice scoop! Not a big item but the little things show the thought put into this fridge. And there is a water pitcher inside the left top fridge door. You just hit the latch under the door and the door opens within a door to display your water pitcher and a dispenser that dispenses cold water in a cup or glass of your choice. The water pitcher has an infuser inside the pitcher for you to have flavored waters. I've cut up Cucumbers for Cucumber water, and lemons for lemon water. You be the judge and add whatever you would like! The exterior of the fridge is a clean looking surface with no outside handles. They are recessed under each door. The finish we have is stainless steel and cleaning it is a breeze! You can also get different colored panels for the front of the fridge to change the look. You can mix and match fur a retro look! I haven't done that yet but i am planning on it. You can control the settings from the app on your phone. It is the easiest thing to do! This samsung 29 cu ft bespoke refrigerator is truly the best design! I absolutely love it!!

We purchased two of these fridge/freezers for a kitchen in an office space and we appreciate the clean lines, modern finish, internal cold water options, ice cube options, and flex option for lower right portion. This model is great for our office needs!

I really love the essence of the white glass. It add up a sophisticated sensation to my kitchen!!! The inside is so spacious!!! Today is the first day but im so excited about the ice making and the cool water! I’m so happy I made this purchase!!

Easy to use, we use the beverage center more than we thought we would. The white glass is gorgeous and super easy to clean, unlike our previous stainless steel “lemon” Kitchenaid. This was an exchange since previous one quit cooling. We are enjoying the flex fridge and alternating the bottom right with beverages or freezer. Just make sure doors are put back on correctly if they disassemble it when delivered. They are coming back to fix that and align doors.

Love this fridge! So much space. The beverage center is a huge plus, we love the pitcher and it fills fast! The door shelves are deep and fit gallon size containers. The freezer space is enormous too and the flex space is a nice option.

So far so good. Very spacious. Somewhat due to the ice maker being in the freezer. Automatic pitcher fill is a definite plus. Very nice fridge. Cons. Ice is a little inconvenient to get but thats the trade off for having a reliable ice maker. Temps set are only within 4 or 5 degrees. Have to place thermometers and adjust the control accordingly.

I can’t wait to get my refrigerator, I’m going to love the drink station and ice maker and it’s bigger than the one I currently have which is do needed in my family. Jaz was great on helping me with my purchase.

I like the fridge, but Samsung (and all other companies who provide operating instructions) need to do a much better job at providing instructions for the consumer. The ‘user manual’ that came with this Bespoke fridge only had installation instructions & troubleshooting information. There should also be instructions (however simple) on how to manage the control panel, i.e., how to change flex section from freezer to fridge and the fact that you have to use control panel to turn on automatic pitcher refill. Also, one of the front panels had a scratch. Better quality control needs to be implemented to ensure customers get a pristine product delivered to their home. Unfortunately, today, workers aren’t so concerned with how they treat the products prior to packaging.

The refrigerator is exactly what we wanted. Works perfectly. We did extensive research on the product we wanted and this is the best choice for our needs. The delivery process was less than ideal. They damaged the unit during the 4 hour period in which it took to remove the old unit and install the new unit. And they left off the two lower door hinge bushings which I have ordered but are on back order from Samsung. I did find one of the bushings in the grass outside of our home and was able to install it. Best Buy was generous in compensating me for the trouble. I am giving them a 5 star in overall handling the my purchase and I am satisfied yet wary about the delivery program.

Beautiful fridge weve had it for 2 weeks now and love everything about it. Very spacious, beautiful design, 4 doors, and got it for a great price!

We love our new fridge. So much space and the water pitcher is convenient! We love everything is inside of the doors. With a toddler, keeping things out of reach is definitely a challenge, but this fridge help make it easier.

In general it's a well made and useful fridge. Issues: lack of isolation for meats and vegetables in the refrigerator section. In the freezer we'd like the ice cube trays and the two different types of ice cubes it makes but we don't like the rather flimsy plastic bins. The built-in water pitcher we found to be very useful for pouring just a picture of water quickly or filling the coffee machine.

Beautiful and excellent in space, love my refrigerator I made a good choice

I love my new refrigerator!! It’s very spacious and all the shelves even in the freezer pull out for easy access. I especially love the fact that the ice maker makes large and small ice cubes

I love this fridge. It’s quiet and easy to maintain.

Love the fridge. Easy to install. Even installed our water supply with the new kit. Filter is easy to swap out and the water tastes fantastic! We love best buy and being a total member. The item recently went on sale and we were granted a refund of the sale difference and the new promotional item. Worth 5 stars plus. Would recommend the fridge and total member to everyone. Our previous fridge didnt last a year and we had no warranty.

We love our refrigerator we got from Best Buy. We have had two homes that got full kitchen remodeling jobs with all new appliances from Best Buy and we were very pleased with the price, product and warranties. We have sold both homes and in the process of moving, come next year we are excited to purchase another home knowing we will have Best Buy by our side if we should need them. Thanks Best Buy

The features like the autofill pitcher are great and we love the sleek look, with the built in handles. The 4 door option was great.

Love this refrigerator. The 2 types of ice are a gift for this ice loving guy. The ability to turn the second freezer into a refrigerator will come in hand for parties. This is our second time buying this refrigerator. Our last one got ruined in hurricane Milton, so it was a no brainer to replace it with the same model. Just added the Bespoke panels this time to match the outher appliances we bought.

Super clean aesthetic for the home. The beverage center is also a great feature no other option can match.