Customer Ratings & Reviews
- Model:
- RF29DB9600QLAA
- SKU:
- 6571691
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Beverage Center's spaciousness and easy access to items. They appreciate the water filter's effectiveness and convenience. However, some customers have experienced issues with the ice maker, such as inconsistent ice production and leakage.
This summary was generated by AI based on customer reviews.
LG Refrigerator Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very spacious and water filter works great!
I would recommend this to a friendIce maker not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good refrigerator; however, two weeks later I am still struggling to get the ice maker to work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the difficulty getting the ice maker to work, JamesK. We're here to help.
Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147471543) to help our team pull up your information when you message us.
Thank you.
-Angelica
Not worth the hassle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator never cooled off. Freezer worked fine. Samsung customer service was good, but it has taken nearly a month to get resolved. No service available in our area.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Odie, we care about the betterment of your fridge. Let us help you out.
Please refer to the link below if your fridge is experiencing cooling issues. For tips, browse over the hyperlinks and watch the embedded video.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147714028, to help our team pull up your information when you message us.
Have a great day.
-John
So Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So very disappointed. We bought this fridge in 2021 for our first home and it has been nothing but issue after issue. The beverage center was a creative thought, but it does not work consistently. The pitcher will fill up one day, and then not fill up for weeks. We've tried all trouble shooting and no success for a consistent fill. In addition to this, the ice machine also lacks consistency. Again, a good thought to provide the option of big or small cubes, but the actual ice machine will decide when it wants to make ice. It's been about three weeks now that neither ice tray has made any ice. Not a single cube. We've done all trouble shooting, and again, no success. This fridge was close to $4000 when we bought it in 2021, and it was NOT WORTH THE COST. At least it does its basic job of keeping food cold, but the other factors that made this fridge stand out to us are completely lacking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Olivia,
We can feel your disappointment with this fridge. We are here to help you.
We recommend checking the resources below for steps to take when the autofill pitcher is not working. Please click on the embedded links for additional information and steps.
Autofill water pitcher doesn't fill:
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
We also suggest checking the resources below for steps to take when the fridge is not making any ice. Please click on the embedded links for additional information and steps.
Samsung 4-Door Flex refrigerator is not making any ice:
https://www.samsung.com/us/support/troubleshoot/TSG10003216/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148132208), and it will help our team pull up your information.
^Rodel
Junk, will never buy a Samsung Fridge again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk. Within 10 months, the ice maker broke, leaked water everywhere. then at month 15 ice maker broke again, this time out of warranty. Only 1 year warranty? Yep 1 year and Samsung Care should be called "Samsung Careless"... Then at the 2 year mark the entire fridge is busted, all cooling stopped. Fridge and freezer room temperature and all food spoiled. Wasted almost $3,000. Decided I'm not putting another penny in this horrible product, had it hauled off and bought an LG which so far has been working flawlessly.
No, I would not recommend this to a friendGet to know your local service technicians
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge if: a) You are lonely (because you'll get to meet a bunch of service technicians) b) You don't have any source of music to listen to (because you'll spend a lot of time on hold with Samsung and/or the local repair service company) c) You need to clean your kitchen floor and never get around to it (because they leak! The water that pools on your kitchen floor is a convenient source of water that needs to be wiped up. My first one started leaking after about a year, then after 3 years the top section stopped cooling. That fridge was replaced as unservicable after 6 visits and 8 hrs on the phone. Brand new version - warranty replacement, started leaking after about a week.) If you're not interested in these bonus features, there might be a better option out there for you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how it feels to deal with a leaking refrigerator, PhilipR. We're here to help.
We have provided a link that contains complete details on how to deal with refrigerator water leaks. Select which area of the refrigerator the leaks are coming from to troubleshoot it. We recommend checking the hyperlinks embedded in it as they contain helpful tips.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148406715) to help our team pull up your information when you message us.
Thank you.
-Angelica
Sleek design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy! The product is seamless and operates smoothly.
I would recommend this to a friend
